Welcome

Futureproofing retail: Balancing acquisition, retention and technology for growth

An exclusive dinner roundtable, sponsored by Shopify

📅 Wednesday 7th May 2025
📍 Brasserie of Light, Selfridges

The retail landscape has undergone a seismic shift, with technology and consumer behaviour rewriting the rulebook faster than ever before. While the digital revolution has transformed shopping, the in-store experience remains critical – 57 per cent of consumers still desire the tangible experience of seeing, touching and feeling items before purchasing, according to recent market research from Shopify.

Join Retail Systems for an exclusive roundtable dinner, where senior retail leaders will discuss how to navigate this rapidly changing landscape. Over a complimentary gourmet three-course meal, we’ll explore how brands can future-proof their growth strategies, harness the power of data, and create seamless customer experiences that don’t just attract shoppers but turn them into loyal advocates.

Beyond the insights, this evening offers a unique opportunity to connect with industry peers, exchange ideas, and gain fresh perspectives—all in a private, luxurious setting. 

Discussion Topics:

🔹What defines a balanced strategy for customer acquisition and retention?

🔹How can AI and analytics create hyper-personalised customer journeys?

🔹How can retailers optimise mobile shopping for a seamless experience?

🔹What strategies ensure tech investments provide value and efficiency?

🔹How can data and analytics drive cost savings and competitive advantage?

🔹What are the biggest challenges in building an integrated omnichannel experience?

Evening Schedule:

🕡 18:30 – 19:00 | Welcome drinks & networking
🕖 19:00 – 20:00 | Roundtable discussion with industry leaders
 🍽 20:00 – onwards | Complimentary three-course dinner & conversation

Seats are extremely limited, so secure your place today.

Don’t miss this opportunity to dine, discuss and discover how retailers can future-proof their growth strategies. 

Reserve your spot now!

Brought to you by Retail Systems