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Established 1996
Tuesday 10 December 2019


Payments Awards 2019

Small retailers flock to eBay e-commerce

Written by Hannah McGrath

More than 36,000 small and medium-sized enterprises (SMEs) signed up to eBay’s online marketplace last year, as retailers continue to follow the consumer shift towards e-commerce.

New figures from eBay showed growth in SME registrations at its highest level since 2015, with 22 per cent of small business owners the website surveyed predicting that the majority of their growth in 2019 will come through online sales in the coming year.

This was followed by increased product lines, which 14 per cent of SMEs said would play a key role in small business strategy in 2019.

Meanwhile, eBay said the growth in sales seen by businesses participating in its Retail Revival programme in Wolverhampton proves the power of digital sales.

Through a partnership with the city council, the scheme is supporting local bricks and mortar retailers and online players to make the most of digital retail.

Rob Hattrell, vice president of eBay in the UK, said: “Britain’s small business scene is booming, fuelled by a desire for greater flexibility, independence and empowerment.

"It’s this attitude, coupled with an agile approach to decision-making, that means our sellers have what it takes to keep British business ahead of the pack, I see plenty of entrepreneurs on eBay moving quickly to capitalise on opportunities that larger firms often struggle to see.”

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