Welcome

The Future of Retail: How Sainsbury's is Driving Digital Transformation and Building the Workplace of the Future

with James Henderson, Principal Engineer, Modern Workplace at Sainsbury's    

Sponsored by AvePoint
Thursday 16 September 2021, 12:30
Zoom

The disruption of the global pandemic has left the retail landscape almost unrecognisable. With most shifting operations online and many turning to mergers and acquisitions and significant reorganisations to adapt and survive, retailers are emerging into the new normal as completely different organisations - not least when it comes to the role of technology and the rise of hybrid working.

In this digital roundtable, we’ll hear from James Henderson, Modern Workplace Manager at Sainsbury’s, who will share his insights into how the business is driving digital transformation with a Microsoft first strategy to deliver better customer experience and greater collaboration across the company. As a business, Sainsbury’s has been operating for 150 years, expanding its portfolio through multiple mergers, all of which have brought heritage, scale and range, including a plethora of data and customer silos, as well as multiple platforms and systems.

James will also explore how technology strategy is making Sainsbury’s group more efficient with enhanced costs and decision making, as well as some of the security and privacy measures put in place to improve data visibility and facilitate collaboration between 200,000 employees across HQ, stores and supply chain.

This digital roundtable will also feature a Q&A with James and a moderated discussion with senior industry peers covering some of the key challenges retailers are facing in driving digital transformation across their business in the era of hybrid working.


Topics for discussion

• What impact has hybrid working had on your technology strategy, and who owns the transition to hybrid working infrastructure?  
  
  
• Do you have a Microsoft cloud first strategy for hybrid working? If not, what are the key roadblocks to implementation?
  
  
• What are the key risk and security priorities for retailers when rolling out cloud technologies such as Microsoft 365?
  
  
• How are retailers tackling data silos and overcoming hurdles to data visibility in order to connect disparate parts of the business and deliver better customer experience? 
  
  
• How are retailers approaching consolidation of legacy and cloud technology as well as integrations of data and applications into systems like a Microsoft 365 and what are the best strategies for a smooth integration?
  
  

Timings:
12:30 – 12:40 Editor’s Welcome
12:40 – 14:00 Topic Discussion

Brought to you by Retail Systems