Fashion footwear brand Dune London has implemented a new order management system (OMS) to boost its omnichannel strategy.
The move forms part of the company’s aim to transform its retail operations across online and offline channels to improve the omnichannel experience for its customers.
The new system is designed to streamline store fulfilment operations and use inventory data for efficient order processing directly from stores.
The new technology rollout means Dune can now use its store estate as a fulfilment channel.
“In today’s fast-paced retail environment, staying ahead of customer expectations is key,” said Andy Grainger, digital director, Dune London.
Talking about the new OMS, rolled out in collaboration with OneStock and Tryzens, he went on to say that it was more than an operational upgrade and that the technology would help the brand offer a "truly omnichannel experience".
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Retail should not be a high-risk occupation. As a company, we are focused on listening to our colleagues and customers to help them with the issues they are facing in-store and so far, the feedback on our body cameras has been excellent. They act as a great visual deterrent, help to de-escalate situations and overall, this project has significantly aided our goal to make the retail environment safer.
For further information on Motorola Solutions’ retail security products, including body cameras, click here.
For further information on Motorola Solutions’ retail security products, including body cameras, click here.
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