Latest News
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Hackers sent ransom demand directly to Marks & Spencer CEO
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Morrisons poaches trading director from Asda
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Walmart first retailer to offer drone delivery in 5 US states
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Matalan upgrades point-of-sale operations with new commerce platform
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European consumer groups target Shein over 'dark patterns' tactics
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Deliveroo launches drone food deliveries in Dublin
Archive News
The new platform includes self-enablement features, including an intuitive screen designer, a “cutting edge" promotion tool, and configuration management to allow in-store teams to make updates without relying on third-party support.
Posted: 6/6/2025
Walmart has extended its drone delivery service to five major US cities, becoming the first retailer to deliver by drone in five states: Arkansas, Georgia, North Carolina and Texas
Posted: 06/06/2025
Morrisons has appointed Emma Pacey as new trading director for general merchandise.
Posted: 6/6/2025
Hackers who targeted Marks & Spencer sent an abusive email directly to the retailer's chief executive officer Stuart Machin
Posted: 06/06/02026
Visa's head of digital identity has described the upcoming EU Digital Identity Wallet (eID) plans as a “gamechanger” for payments and banking.
Posted: 5/6/2025
Deliveroo is trialling drone food deliveries in the Blanchardstown area of Dublin
Posted: 05/06/2025
Fashion and homewares retailer Matalan has implemented a new point of sale platform across its stores.
Posted: 5/6/2025
Pan-European consumer organisation BEUC has filed a formal complaint with the European Commission against fast-fashion retailer Shein, accusing the company of using deceptive "dark patterns" designed to pressure customers into excessive purchasing
Posted: 05/06/2025
Swedish skincare brand Glowid has implemented a new delivery management system that has reduced errors by up to 50 per cent and accelerated order processing, the firm said
Posted: 04/06/2025
Clothing retailer Next has implemented an AI-driven platform to increase fraud detection and enhance security.
Posted: 4/6/2025
Marks & Spencer is staging in-store recruitment open days to maintain its pipeline of new staff whilst unable to accept applications online following a cyberattack that has disrupted operations for over five weeks
Posted: 03/06/2025
Users of e-commerce platform Temu fell by 58 per cent in May, according to intelligence firm Sensor Tower
Posted: 3/06/2025
Cotswold Outdoor Group, the parent company of high street brands Cotswold Outdoor, Runners Need and Snow + Rock, has launched its new retail media network, Cotswold Outdoor Group Media Portal.
Posted: 03/06/2025
Germany's competition authority has issued a preliminary warning to Amazon over pricing mechanisms that could breach national and European Union competition laws, raising fresh concerns about the tech giant's dominance in online retail
Posted: 03/06/2025
John Hoke, Nike's chief innovation officer (CIO), is retiring after more than 30 years at the sportswear giant
Posted: 02/06/2025
Aldi has announced that Jason Hart, who has held the role of chief executive of Aldi US for 10 years, will be promoted to the executive board of Aldi Süd as group chief operating officer.
Posted: 02/06/2025
The new tool includes custom-built AI-powered software to operate the warehouse robots, a cross-platform web application, specially designed transportation cages, an ‘Rack Robots'.
Posted: 2/6/2025
Tesco is trialling shorter opening hours at some of its Express convenience stores, closing them at 10pm instead of 11pm
Posted: 02/06/2025
The new platform, called H&B&Me, uses a tool that assess a customer's biological age vs their real age, providing tips on how to reduce it.
Posted: 30/5/2025
The move comes as many businesses across the retail industry roll out similar Open Banking options for their customers.
Posted: 30/5/2025
Digital retailer Very, which is operated by The Very Group, has announced the launch of a new boutique fashion range.
Posted: 30/05/2025
Amazon said it is testing a new generative AI (genAI) short-form audio feature that synthetises product summaries and reviews
Posted: 30/05/2025
Fast-fashion retailer Shein has announced plans to significantly increase product safety testing in 2025, targeting 2.5 million tests compared to 2 million conducted in 2024, following warnings from European Union authorities over unsafe products on its platform
Posted: 30/05/2025
UK online fashion and sportswear retailer MandM has launched a new mobile app which will combine AI-driven search capabilities with premium shopping features.
Posted: 29/5/2025
Jan De Baets, the head of listing and e-commerce compliance at TikTok, has left the video-sharing platform after almost two years
Posted: 29/05/2025
US retail giant Walmart has launched an AI-powered platform designed to encourage its customers eat healthier.
Posted: 29/05/2025
Aldi is set to open ten new stores over the next 14 weeks as part of its ambitious expansion plans, whilst a further 30 existing stores will undergo refurbishment to enhance the customer experience
Posted: 29/05/2025
US-based Lingerie retailer Victoria's Secret has taken down its website and suspended some store services after identifying what the company describes as a "security incident" that has disrupted operations for several days
Posted: 29/05/2025
White Stuff has promoted current trading director Tracey Verghese to managing director, with immediate effect
Posted: 28/05/2025
Several brands and charities have joined forced to pilot a scheme which uses AI technology to redistribute the equivalent of 1.5 million surplus meals in the UK.
Posted: 28/05/2025
Currys has announced its largest ever investment in in-store security with the rollout of headsets across stores nationwide.
Posted: 28/5/2025
Adidas has disclosed it has been hit by a cyber attack in which customers' personal information was stolen, making it the latest retailer to fall victim to criminal hackers in recent weeks
Posted: 28/05/2025
Marks & Spencer (M&S) has announced plans to open 12 new stores based at former Homebase sites across the UK
Posted: 27/05/2025
The scheme includes a series of videos and guidance from Aldi staff, alongside interactive quizzes and activities.
Posted: 27/5/2025
Casino Group, which owns and operates over 7,500 convenience stores in France, has signed an agreement to open around 210 Franprix and Monoprix shops in Morocco by 2035.
Posted: 27/05/2025
Asda has abandoned controversial proposals to install driver-facing cameras in its home delivery vans after facing significant opposition over privacy concerns
Posted: 27/05/2025
EE has opened its first East Midlands experience store in Nottingham’s Victoria Centre. Opened on Thursday, the store aims to offer the local community a new opportunity to try out the latest in connected technology
Posted: 23/05/2025
Google has announced plans to launch an agentic checkout experience and the rollout of a new virtual dressing room as part of its AI Mode.
Posted: 23/5/2025
Matthew Barnes, the UK chief executive of Tesco, has stepped down from his role to pursue other opportunities after just one year at the supermarket.
Posted: 23/05/2025
Walmart is set to eliminate around 1,500 corporate roles as part of a broader restructuring aimed at streamlining its operations and accelerating decision-making, according to an internal memo reviewed by multiple media outlets
Posted: 23/05/2025
Discounter giant Pepco has confirmed that it is actively exploring the sale of Poundland, with the company expecting an exit in September
Posted: 22/05/2025
Nestlé has partnered with WHSmith North America Media Network (WHS Media) to launch an experiential retail media campaign to target travellers in some of the busiest airports in the US.
Posted: 22/05/2025
Marks & Spencer has disclosed that cyber criminals gained access to its systems by tricking employees at a third-party contractor
Posted: 22/05/2025
The European Union plans to apply a €2 handling fee on small packages entering the EU.
Posted: 21/05/2025
The budget fashion retailer said that it completed the roll out of the service on Wednesday with its final 29 stores, including all 21 stores in Scotland.
Posted: 21/5/2025
Evri has acquired customs and logistics specialist Coll-8 to increase the speed of deliveries and returns for customers in the Republic of Ireland.
Posted: 21/05/2025
British retailer Marks & Spencer has revealed that a "highly sophisticated and targeted cyberattack" will cost it around £300 million in operating profits, with disruption expected to continue into July
Posted: 21/05/2025
Ahold Delhaize has appointed Tim Bork as chief commercial officer for Ahold Delhaize Europe & Indonesia.
Posted: 20/05/2025
The government has said that new legislation to be launched next year will put an end to the “wild west” of unregulated Buy Now, Pay Later (BNPL) services
Posted: 20/05/2025
The company says it services all major grocers, including Marks & Spencer (M&S), Waitrose, Sainsbury's, Tesco, Asda, Ocado, Co-op, and Morrisons.
Posted: 20/5/2025
Nike is laying off some employees in its technology division as the sportswear giant reshuffles priorities under chief executive officer Elliott Hill, who is working to revitalise the struggling company
Posted: 20/05/2025
e.l.f. Beauty said its financial literacy game Fortune Island has reached over 1.7 million users on Roblox so far
Posted: 19/05/2025
Frame is joining the retailer from Boston Consulting Group (BCG), where she currently serves as managing partner of the London office.
Posted: 19/5/2025
Walmart has been ordered to pay over $222 million to Zest Labs after allegedly stealing trade secrets relating to the start-up's expiry date technology
Posted: 19/05/2025
Up to 200 Poundland stores face closure and thousands of jobs are at risk as the struggling discount retailer moves closer to a rescue deal that could reshape the business
Posted: 19/05/2025
Carrefour Belgium has opened its third AI-powered BuyBye store at the NATO SHAPE (Supreme Headquarters Allied Powers Europe) base in Casteau, near Mons, Belgium
Posted: 16/05/2025
Roblox users can now buy physical products directly within the online game and receive avatar items as part of their purchase thanks to a partnership with Shopify
Posted: 16/05/2025
The British fashion retailer aims to save a total of £100 million by 2027, with savings also coming from increased efficiency of spend in procurement and real estate, as well as a new business strategy launched last November.
Posted: 16/5/2025
Dick's Sporting Goods has announced plans to acquire Foot Locker for approximately $2.4 billion, creating what the companies describe as a global leader in sports retail
Posted: 16/05/2025
Lobby groups that include retailers such as H&M, Ikea and Marks & Spencer have reportedly called on the European Commission to curb what they consider to be high fees charged by Visa and Mastercard
Posted: 15/05/2025
Finnish food delivery service Wolt has announced the launch of a self-service advertising platform that spans over 30 European and Asian markets.
Posted: 15/05/2025
Google's cybersecurity team has raised the alarm that the same hacking group behind recent attacks on British retailers is now targeting US stores
Posted: 15/05/2025
Airbnb has revamped its app with the introduction of luxury services and experiences to boost its offering beyond holiday home rentals
Posted: 14/05/2025
Shoe retailer Skechers has opened a new retail store in Belgium which focuses on the company’s performance range, including football, running, golf, basketball and pickleball items.
Posted: 14/05/2025
The Co-op's stock ordering system is now fully online, with all orders switched back to its normal supply processes and systems following a cyber-attack it faced nearly two weeks ago.
Posted: 14/5/2025
The United States will slash the tariff on small parcels sent from China to 54 per cent from 120 per cent, a White House executive order said on Monday, as part of a broader de-escalation in the trade war between the world's two largest economies
Posted: 14/05/2025
The move forms part of a wider change to the company’s regional structure.
Posted: 13/5/2025
Iceland has inked a partnership with consultant GIG Retail as it seeks to accelerate its retail media and supplier offering
Posted: 13/05/2025
Home improvement retailer B&Q will offer its customers a range of rewards when they shop online.
Posted: 13/05/2025
Marks & Spencer has revealed that some personal customer data was stolen during a cyber attack that has crippled its online operations for more than three weeks
Posted: 13/05/2024
Danish family-owned homewares retailer Søstrene Grene is boosting its growth plans in the UK as it announces three new stores in the country and a goal of 100 stores by 2027
Posted: 12/05/2025
John Lewis has opened the Jamie Oliver Cookery School and Jamie Oliver Cafe at its Oxford Street store.
Posted: 12/05/2025
Shoppers at Asos, which currently has 18 million active customers in more than 200 markets, will be able to select InPost Lockers at checkout as their primary out-of-home option.
Posted: 12/5/2025
Debenhams has announced the implementation of virtual try-on technology across its online platform, beginning with beauty products before expanding to fashion and clothing brands
Posted: 12/05/2025
kLarna is reportedly looking to hire new staff for its customer service department after announcing AI-driven job cuts have “gone too far”
Posted: 09/05/2025
Primark has confirmed plans to open its first four stores in the Middle East
Posted: 09/05/2025
Amazon says it will have invested €700 million in delivery station technology across Europe since 2021 by end of the year.
Posted: 9/05/2025
Mattel, Inc., the company behind iconic toy brands such as Barbie and Hot Wheels, has appointed Paul Ruh as its new chief financial officer, effective 19 May 2025
Posted: 09/05/2025
H&M has acquired a minority investment in e-commerce platform Centra, marking a strategic move to strengthen its presence in the digital commerce landscape
Posted: 08/05/2025
Tesco is expanding its digital presence by launching its in-store clothing range F&F online.
Posted: 8/05/2025
The Co-op is reportedly attempting to circumvent shortages in remote communities by diverting its food and drink supplies to stores in more isolated locations as the retailer continues to grapple with the effects of a cyber-attack which took place last week.
Posted: 8/5/2025
Amazon has launched its ultra-low-priced Haul proposition in the UK, offering thousands of products for £20 or less, with the majority priced under £10
Posted: 08/05/2025
Ralph Lauren has appointed Naveen Seshadri as global chief digital officer as the new executive recently announced that his new role will include a distinctive focus on artificial intelligence (AI)
Posted: 07/05/2025
Asda has announced the appointment of Rachel Eyre as its new chief customer officer, succeeding David Hills.
Posted: 7/05/2025
European online fashion retailer Zalando is increasingly using artificial intelligence to accelerate content production, with approximately 70 per cent of its editorial campaign assets being AI-generated in the fourth quarter of 2024
Posted: 07/05/2025
The 1,345 sq ft new concept boutique store, which overlooks Covent Garden’s West Piazza, offers several spaces to move through, including a ‘Taste and Discover’ bar area.
Posted: 7/5/2025
Carrefour Belgium is deploying cloud-based picking technology to fulfil scheduled e-commerce orders in store
Posted: 06/05/2025
Fashion Retailer New Look has deployed a new digital platform to enable it to manage and map its supplier network more effectively.
Posted: 6/05/2025
The multinational manufacturer of confectionery, pet food, and other food said that the move forms part of a $1 billion digital investment in its pet nutrition business.
Posted: 6/5/2025
A suspected glitch on Thursday evening saw Co-op product available with prices reduced by as much as 100 per cent on the delivery app Deliveroo
Posted: 6/05/2025
PayPal has announced a new service in Germany that enables shoppers to pay for goods in stores using their contactless mobile wallet.
Posted: 6/5/2025
Deliveroo has agreed to be acquired by US rival DoorDash in a deal valuing the UK-based food delivery company at £2.9 billion, the companies announced on Tuesday
Posted: 06/05/2025
Amazon is expanding its AI skills training programme to the UK.
Posted: 2/05/2025
Sam's Club Member Access Platform, the retail media network of the membership-only warehouse retailer, has announced plans to evolve into a retail experience network to drive growth at the company.
Posted: 2/05/2025
The owner of high-end beauty retailer Space NK has initiated a formal sale process after appointing bankers last year to auction the chain
Posted: 02/05/2025
The attempted cyber-attack, which was made public on Thursday, follows similar incidents at The Co-op and Marks & Spencer (M&S).
Posted: 2/5/2025
Google Wallet has announced the launch of digital ID services on its app in the UK and US.
Posted: 01/05/2025
The footwear brand has partnered with creative agency We Are Social Singapore on the rollout.
Posted: 1/5/2025
Clothing brand Topshop will open a pop-up store for one day in London in partnership with Defected Records.
Posted: 01/05/2025
Deliveroo has launched virtual store fronts for its retail partners, with electronics brand Maplin and lingerie retailer Ann Summers the first to launch through the service.
Posted: 01/05/2025
Amazon is planning to invest over $4 billion to expand its rural delivery network across the United States by the end of 2026, the e-commerce giant announced on Wednesday
Posted: 01/05/2025
The Co-op has been hit with an attempted hack of its systems as fellow British retailer Marks & Spencer (M&S) continues to grapple with the ongoing impacts of a cyber-attack that has caused chaos for the retailer since last week.
Posted: 1/5/2025
Home retailer B&M has appointed Mike Schmidt as interim chief executive following the retirement of Alex Russo.
Posted: 30/04/2025
Vinted Group, the owner of the second-hand marketplace Vinted, has launched an investment arm to back re-commerce start-ups.
Posted: 30/04/2025
The company has teamed up with action role-playing video game Genshin Impact to release two limited-edition beauty boxes which each contain exclusive co-branded merchandise.
Posted: 30/4/2025
Saks Fifth Avenue and Amazon have announced a partnership to launch a new luxury shopping experience called "Saks on Amazon" within Amazon's Luxury Stores platform
Posted: 30/04/2025
Asda will trial a new George standalone concept store which, if successful, could replace the Asda living brand portfolio across the UK.
Posted: 29/04/2025
BuzzFeed will use an AI-powered commerce operating system to integrate context-aware product recommendations directly into articles published on its website.
Posted: 29/04/2025
Food inflation jumped to 2.6 per cent year-on-year in April, compared to 2.4 per cent in the previous month, with everyday essentials including bread, meat, and fish all increasing in price.
Posted: 29/4/2025
British retailer Marks & Spencer has instructed approximately 200 agency staff at its Castle Donington distribution centre in central England to stay home on Monday as it continues to grapple with a cyber incident that began last week
Posted: 29/04/2025
The co-owner of supermarket chain Asda, Mohin Issa, has stepped down from his role of co-chief executive at independent convenience retailer EG Group.
Posted: 28/04/2025
Nike, the world's largest sportswear brand, has been hit with a $5 million proposed class-action lawsuit following the closure of its NFT subsidiary RTFKT (pronounced "artifact")
Posted: 28/04/2025
The announcement comes as the company goes ahead with plans to open over 40 new stores this financial year.
Posted: 28/4/2025
Marks & Spencer has suspended all online orders and has blocked remote workers from accessing internal systems following what is understood to be a ransomware attack by a criminal gang that has severely disrupted the retailer's digital operations
Posted: 28/04/2025
Online marketplace Etsy is has rolled out a set of new digital tools to boost photo uploads, categorisation, listing prioritisation, shop management, and feedback
Posted: 25/04/2025
The delivery service, which first launched in 2021, previously made deliveries in 60 minutes.
Posted: 25/4/2025
Rapid delivery service Gopuff has installed new tools on its in-house ad platform to help advertisers better measure the impact of advertisements.
Posted: 25/04/2025
Chancellor Rachel Reeves has announced a review of Britain's Low Value Import scheme, which currently allows goods worth up to £135 to enter the country without customs duties, following concerns raised by major UK retailers about the risk from cheap imports
Posted: 25/04/2025
Easy Repeat already exists as an online subscription service for essential items, enabling customers to receive regular orders of pet products.
Posted: 24/4/2025
eBay is expanding its partnership with Klarna to offer Buy Now, Pay Later (BNPL) to its US customers.
Posted: 24/04/2025
The John Lewis Partnership has appointed Andy Mounsey as its chief financial officer with immediate effect, after he held the position on an interim basis since autumn 2024
Posted: 24/04/2025
Luxury beauty brand Estée Lauder has appointed Brian Franz as chief technology, data and analytics officer
Posted: 24/04/2025
Second-hand market specialist Vinted has renewed its partnership with InPost for a multi-year delivery contract
Posted: 23/04/2025
The Marks & Spencer (M&S) group has informed the London Stock Exchange (LSE) and its customers of a cyber issue that has compromised its Click & Collect service and contactless payments in recent days
Posted: 23/04/2025
UK households had around £25 more to spend on average over the first three months of this year compared to last year, according to research from Asda.
Posted: 23/04/2025
UK retail footfall in the week leading up to Easter jumped by nearly 12 per cent compared to the same period of 2024, according to new figures from MRI Software.
Posted: 23/4/2025
An Iceland supermarket has opened at HMP Oakwood near Wolverhampton, becoming the UK's first in-prison supermarket in a pioneering rehabilitation initiative
Posted: 23/04/2025
Clothing and homeware retailer Matalan has received £25 million in funding to accelerate its multi-year business transformation plan.
Posted: 22/04/2025
Poundland digital director Tom Hill has left the retailer after six years
Posted: 22/04/2025
Due president Trump's upheaval of international tariffs and customs regulation, the logistics giant is experiencing multi-day transit delays to the US for shipments worth more than $800.
Posted: 22/4/2025
Marks & Spencer has announced a significant £90 million investment to open and improve seventeen stores across London, creating 450 new jobs for local residents
Posted: 22/04/2025
Polish delivery company InPost has acquired rival Yodel.
Posted: 17/04/2025
Auto giants BMW and MINI have launched embedded motor vehicle insurance for customers in Ireland.
Posted: 17/4/2025
Primark has expanded Click & Collect to a 24 further stores as the home and fashion retailer looks to complete the service rollout to all 187 UK stores by this summer.
Posted: 17/04/2025
Ocado Group's founder and chief executive officer Tim Steiner will temporarily lead the company's Ocado Solutions division following the departure of John Martin, who is stepping down after 18 months in the role
Posted: 17/04/2025
The partnership will see the e-commerce giant expand its global payment platform capabilities.
Posted: 16/4/2025
European pharmacy chain Dr. Max is rolling out a new store digitalisation tools across its locations as it looks to boost sales and operational efficiency
Posted: 16/04/2025
Asda has announced the appointment of James Goodman as chief people officer.
Posted: 16/04/2025
China's largest retailer by revenue, JD.com, has begun testing a new UK e-commerce grocery site called Joybuy, available to consumers in select London postcodes with plans for wider expansion
Posted: 15/04/2025
Warm weather boosted total retail sales in the UK during March, according to the latest figures from the British Retail Consortium (BRC)
Posted: 15/04/2025
TikTok has launched an SME council for small businesses in the UK using its platform to reach customers or sell products.
Posted: 15/04/2025
Lidl has opened a global innovation and cooperation centre in Portugal which enables customers to participate market studies, focus groups and recipe tastings.
Posted: 15/04/2025
It comes after the company announced it would launch Sports Direct across five new markets in southeast Asia and India.
Posted: 15/4/2025
Halfords has announced the appointment of Henry Birch as its new chief executive officer, replacing Graham Stapleton who is stepping down after seven years leading the motoring and cycling retailer
Posted: 15/04/2025
Research from the National Farmers Union Mutual Insurance Society (NFU Mutual) shows that across the 12 months to March 2025, 67 per cent of rural retailers suffered a crime, with more than half of those hit more than three times over the period.
Posted: 14/4/2025
Co-op Wholesale has said it will invest £800,000 into the wholesale selling price (WSP) of its own brand lines to lower prices and boost its product selection.
Posted: 14/4/2025
AllSaints has gone live with a unified commerce platform designed to connect its mobile, digital and physical channels as part of the British fashion retailer’s digital transformation strategy
Posted: 14/04/2025
Mytheresa has received unconditional merger control clearance from the European Commission for its acquisition of Yoox Net-A-Porter (YNAP) from Richemont, with the transaction set to close on 23 April 2025
Posted: 14/04/2025
Chinese fast-fashion giant Shein has reportedly received permission from the UK’s Financial Conduct Authority (FCA) for its planned London initial public offering (IPO).
Posted: 11/4/2025
Home and fashion retailer La Redoute has announced the appointment of Béatrice Héricourt as chief executive.
Posted: 11/04/2025
Topgolf Callaway Brands has entered into an agreement to sell German outdoor gear maker Jack Wolfskin to Chinese apparel group Anta Sports for $290 million in cash, subject to working capital adjustments
Posted: 11/04/2025
eBay has rolled out a new AI-powered tool designed to help sellers in the UK, US and Germany create and manage their product listings more quickly and efficiently on mobile devices
Posted: 11/04/2025
The prestigious Payments Awards have returned for 2025, inviting entries from companies that have demonstrated excellence and innovation within the UK and EMEA payments space
Posted: 10/4/2025
Toy and family entertainment giant Mattel has implemented data analytics from Google Cloud as it looks to boost consumer insights and engagement.
Posted: 10/4/2025
John Lewis is now offering repair services across all of its locations in the UK following a successful trial in five stores.
Posted: 10/04/2025
Shopify is rolling out its new payment instalment service for Canadian merchants in early access as the e-commerce giant kicks off its global expansion plans
Posted: 10/04/2025
Amazon.com is considering a $15 billion warehouse expansion plan for approximately 80 new logistics facilities across US cities and rural areas
Posted: 10/04/2025
Using a custom gamified Snapchat Lens, consumers using L’Oreal's Colour Protect haircare range will be able to play a game to unlock a free refill of the company's refillable hair colour pouch.
Posted: 9/4/2025
Superdrug has revealed plans to roll out around 500 “high-tech” digital screens at stores across the country as the retailer looks to digitalise the shopping experience and personalise content for customers.
Posted: 9/4/2025
Instinct Pet Food, a retailer focused on pet nutrition for dogs and cats, is rolling out an AI-powered platform to boost its sales and operations planning (S&OP) capabilities
Posted: 09/04/2025
Chancellor Rachel Reeves has declined to back calls for a "buy British" campaign in response to US tariffs imposed by President Donald Trump, warning it would make the UK too "inward-looking"
Posted: 09/04/2025
Fine wine merchant Millesima has rolled out a new delivery management and experience platform in a bid to strengthen its carrier network across Europe this year.
Posted: 8/4/2025
Marks & Spencer (M&S) has announced plans to open a new 390,000 square foot distribution centre at Avonmouth in Bristol as part of its plan to develop a modern logistics network.
Posted: 8/4/2025
Sainsbury's has announced a long-term partnership with Royal Mail to install parcel lockers in its shops across the UK
Posted: 08/04/2025
China has urged fast-fashion retailer Shein not to move its production away from the country in response to Donald Trump's latest tariff threats
Posted: 08/04/2025
Lidl has announced that it will trial a “Click, Reserve & Collect” service in the Lidl Plus app which will allow its customers to reserve products which are on sale for limited periods of time.
Posted: 7/4/2025
Papa Johns has launched Pay by Bank, a payment method that enables customers to pay directly from their bank accounts through Open Banking.
Posted: 7/4/2025
UK bakery GAIL’s is deploying new AI-powered technology to boost its security systems and operational efficiency across its more than 170 locations
Posted: 07/04/2025
Competition authorities have gained new powers to tackle "sneaky hidden fees" and fake reviews as landmark consumer protection provisions come into force this week
Posted: 07/04/2025
Guess? has appointed Alberto Toni as its new chief financial officer (CFO)
Posted: 04/04/2025
New Look has secured a £30 million investment from its shareholders to improve its digital transformation and online experience.
Posted: 4/4/2025
Speaking on a panel at the Retail Technology Show in London this week, Paul Kerrison, director of engineering, quality & architecture at Dunelm said that the business is figuring out its customer base, with the company currently attracting a lot of one-time customers.
Posted: 4/4/2025
The British government has revealed plans for possible retaliatory action against US goods following President Donald Trump's decision to impose new import taxes on products coming from the UK
Posted: 04/04/2025
The John Lewis Partnership’s chief data & insight officer has said that holding back on customer-facing AI use cases is a “very deliberate” move for the retail giant, with the company instead focussing on its “unglamorous” back-end operations.
Posted: 3/4/2025
Prerana Issar, chief people officer at Sainsbury’s, has revealed that employees working in stores experienced 1,300 assaults per day in 2023
Posted: 3/4/2025
Global digital payments specialist PayPal has rolled out its advertising platform PayPal Ads in the UK, offering a new range of services including specialised ads to merchants and brands in the country
Posted: 03/04/2025
The Payment System Regulator (PSR) has published a consultation outlining proposed remedies to address concerns in the card scheme and processing fees market, following findings that the sector is "not working well for businesses and ultimately consumers"
Posted: 03/04/2025
Harrods has taken a “hard line” on the use of AI tools, according to Chloe Kerner De Lee, lead product manager at the department store.
Posted: 2/4/2025
WHSmith has rolled out a digital voucher service across all UK stores as it removes paper vouchers from its supply chain to reduce its environmental impact
Posted: 02/04/2025
Shein’s head of strategic and corporate affairs for North America and Europe has defended the company’s operations and processes, saying that the Chinese clothing giant doesn’t “cut corners” on labour practices, material safety, or product quality.
Posted: 2/4/2025
The four-legged robot will work in partnership with a courier to deliver parcels in the summer, with the technology able to hop in and out of a van for deliveries.
Posted: 2/4/2025
Tesco's website and app were hit by a technical glitch on Tuesday, leaving hundreds of customers unable to complete their online grocery shopping
Posted: 02/04/2025
Marks and Spencer (M&S) has announced it will invest £50 million in stores across the North West of England, which will create around 300 new jobs.
Posted: 1/4/2025
US-based online marketplace Etsy has appointed Rafe Colburn as chief technology officer
Posted: 01/04/2025
The move will see all of its stores digitised through the all-in-one mobile platform, with plans to streamline task execution and improve real-time communication for frontline teams.
Posted: 1/4/2025
Polish e-commerce giant Allegro has announced that Marcin Kuśmierz will take over as its new chief executive officer, bringing more than 25 years of experience in the technology sector to the role
Posted: 01/04/2025
WHSmith has sold its UK High Street business to retail investment boutique Modella Capital as it looks to become a pure play global travel retailer
Posted: 31/03/2025
UK supermarket chain Morrisons has launched its Morrisons More loyalty programme on Deliveroo
Posted: 31/03/2025
The company has an ambition to become of one of the largest suppliers of wines, beers and spirits to restaurants, bars, and pubs in the UK, with the move also facilitating higher investment in technology, people, and services across the two businesses.
Posted: 31/3/2025
Paul Marchant, chief executive of fast fashion retailer Primark, has resigned with immediate effect following an allegation about his behaviour towards a woman in a social setting
Posted: 31/03/2025
The sale of household goods jumped by 6.8 per cent in February, their largest monthly rise since April 2021.
Posted: 28/3/2025
H&M has announced plans to use generative artificial intelligence (genAI) to create digital “twins” of models
Posted: 28/03/2025
British online retailer Very has launched a new cloud technology-powered hub for blog-style content to change how its customers shop its beauty category.
Posted: 28/03/2025
Apple appointed Vanessa Trigub to a new global leadership role in its retail operations, marking a significant restructuring of the company's store management strategy
Posted: 28/03/2025
Google has registered a spike in searches for “gifts and “hampers” as the UK gears up for Mother’s Day on Sunday 30th March
Posted: 27/03/2025
Revlon has appointed Ralph Marshall as chief information and digital officer
Posted: 27/03/2025
Old Navy is implementing a new platform that combines RFID, AI, and computer vision technology to track and locate in-store inventory.
Posted: 27/3/2025
Deliveroo has announced a move to become the first instant delivery service to provide its UK riders with complimentary 24/7 virtual GP consultations, marking a significant expansion of its rider support programme
Posted: 27/03/2025
Fashion retailer Mango has partnered with o9, an enterprise AI software platform, to improve its planning capabilities and improve data-driven decision making across its operations.
Posted: 26/03/2025
JPMorgan has partnered with US retailer Walmart to bring embedded payments to Walmart Marketplace.
Posted: 26/03/2025
US food delivery platform DoorDash has announced a new collaboration with AI and auction-based retail media infrastructure company Topsort. The move will see the two companies partner on a retail media advertising exchange.
Posted: 26/3/2025
Frasers Group, the retail empire owned by billionaire Mike Ashley, has increased its stake in online electrical retailer AO World to 25.01 per cent, according to a recent regulatory filing
Posted: 26/03/2025
Morrisons has said it will close several of its services as part of a renewal programme to accelerate growth, optimise operations and offset significant cost increases.
Posted: 25/03/2025
The Co-op is launching its “biggest ever” Aldi price match campaign, extending the scheme across grocery delivery platforms Deliveroo, Uber Eats, and Shop.coop
Posted: 25/03/2025
The Co-op has extended its partnership with payment technology firm ACI Worldwide.
Posted: 25/03/2025
The new markets include India, the Philippines, Thailand, Vietnam, and Cambodia, with the company also expanding further into Indonesia.
Posted: 25/3/2025
US food delivery and takeout company DoorDash has partnered with AI-powered payment specialist Klarna to offer flexible payment options including a new ‘eat now, pay later’ service
Posted: 24/03/2025
Asda has announced that it will be cutting prices on around 1,500 items both in store and online.
Posted: 24/03/2025
US-based retailer of apparel, accessories, and home goods, Citi Trends is implementing an AI-powered platform as it seeks to boost its inventory capabilities
Posted: 24/03/2025
Frasers Group has raised its stake in online fashion retailer Asos to 25.13 per cent from 24.21 per cent, strengthening its position as the second-largest shareholder in the company, according to a stock exchange filing released on Friday
Posted: 24/03/2025
Ocado has pushed back its diversity targets for ethnic minority representation in senior management, extending its goal from 2027 to 2030 amid growing pressure on diversity, equity and inclusion (DEI) initiatives worldwide
Posted: 24/03/2025
The UK's leading health and wellness retailer Holland & Barrett (H&B) has opened its first experience store on Cardiff's Queen Street
Posted: 21/03/2025
Ahold Delhaize has announced that Marit van Egmond, chief executive of supermarket chain Albert Heijn, beauty and pharmacy retailer Etos, and beverages store Gall & Gall will leave the company after 28 years.
Posted: 21/03/2025
Asos has said that it expects higher revenue growth than previously anticipated for the first six months of 2025.
Posted: 21/3/2025
Consumer confidence in the UK has stabilised in March following February's record low, with Generation Z showing particularly positive spending intentions across all retail categories
Posted: 21/03/2025
Danish home furnishings retailer JYSK is expanding its IT team with the opening of a new tech hub in Lisbon
Posted: 20/03/2025
Lidl is to invest £500,000 over the next two years to help children in the UK develop a love of healthy eating.
Posted: 20/03/2025
As many as a quarter of a million UK retail jobs have been lost over the past five years, according to a new ONS report.
Posted: 20/3/2025
Waitrose has appointed Alex Lovell as its new head of loyalty, recruiting her from rival Sainsbury's where she spent nearly 12 years in various roles including head of loyalty and customer director for the Smart Charge EV business
Posted: 20/03/2025
Air New Zealand is revamping its digital infrastructure as the company looks to become the “world’s most digitally advanced airline”.
Posted: 19/3/2025
Online retail giant Amazon has launched a dedicated site for customers in Ireland, promising a selection of over 200 million products with low prices in euros.
Posted: 19/03/2025
British online department store Debenhams has launched DebenhamsPay+, a new buy now, pay later (BNPL) payment option for its customers
Posted: 19/03/2025
Co-op is expanding its partnership with Uber Direct to include deliveries made via Peckish, the retailer’s new app for independent grocers
Posted: 19/03/2025
The move comes after the supermarket chain reached an agreement with trade union USDAW to hike the hourly pay for its in-store workforce from £12.02 to £12.45 from 30 March 2025, and again to £12.64 from the end of August.
Posted: 18/3/2025
Apparel retailer Oxford Industries is rolling out robots across its new large- scale distribution centre in Georgia, US
Posted: 18/09/2025
IKEA has announced it will open its highly anticipated Oxford Street store on Thursday, 1st May 2025, following a three-year renovation of the Grade II listed building at 214 Oxford Street in central London that previously housed Topshop
Posted: 18/03/2025
Buy Now, Pay Later (BNPL) provider Klarna has partnered with consumer finance app OnePay to enable customers shopping at Walmart to pay for their purchases over time.
Posted: 18/03/2025
Fenwick has reportedly hired restructuring experts from AlixPartners as the British department store seeks to cut costs amid years of financial losses
Posted: 17/03/2025
DCS Group, which describes itself as the UK’s biggest distributor of health, beauty and household brands, has announced a new partnership with XPO Logistics.
Posted: 17/3/2025
Fast-fashion retailer Forever 21's US operating company has filed for Chapter 11 bankruptcy protection for the second time in six years, as the brand continues to struggle with changing consumer habits and fierce online competition
Posted: 17/03/2025
British clothing retailer New Look is opening a new ‘omni-hub’ concept store at Bluewater in a bid to blend physical and digital customer journeys.
Posted: 17/03/2025
Coop Norge has rolled out a new cloud-based order management system (OMS) as the retailer looks to strengthen its omnichannel strategy
Posted: 14/03/2025
French grocery chain Franprix has launched a new dry-cleaning service in partnership with laundry services firm Impekkable.
Posted: 14/03/2025
Shein, the Chinese fast-fashion retailer, has publicly confirmed its plans to float on the stock market for the first time, with London believed to be the preferred location
Posted: 14/03/2025
The move marks the third consecutive year that the retailer has scrapped its staff bonuses.
Posted: 13/3/2025
US retailer Academy Sports + Outdoors has appointed Sumit Anand as executive vice president and chief information officer (CIO)
Posted: 13/03/2025
Almost a quarter of the UK population have witnessed shoplifting taking place while at a shop in the last 12 months, according to new research by the British Retail Consortium (BRC).
Posted: 13/03/2025
Asda has dismissed more than 200 employees involved in its £800 million IT upgrade project, marking the second round of redundancies in five months under new chairman Allan Leighton
Posted: 13/03/2025
An investigation by the European Commission and national consumer protection authorities of 25 member states has revealed that almost half of second-hand online traders fail to correctly inform shoppers of their return rights.
Posted: 12/03/2025
Waitrose is launching a £500,000 fund to help the British farmers supplying its shops transition to net zero emissions.
Posted: 12/03/2025
The Association of Convenience Stores' 2025 Crime Report revealed another record level of theft committed against local shops, with the number rising from 5.6 million in the previous year.
Posted: 12/3/2025
Mel Wilcox has stepped down from her role as chief information officer at Cornish lifestyle brand Seasalt after less than two years in the position, the company has confirmed
Posted: 12/03/2025
Marks and Spencer (M&S) has announced that it will stock products from Hush and Whistles as part of its “Brands at M&S” strategy.
Posted: 11/03/2025
A study from the Gift Card & Voucher Association (GCVA) and KPMG UK demonstrates that B2B growth and digital adoption have fuelled the strongest market performance since 2021, with sales reaching double-digit growth for the first time in over four years.
Posted: 11/3/2025
Shoezone has launched a new app as the budget footwear retailer seeks to boost its omnichannel strategy
Posted: 11/03/2025
British online fashion retailer Boohoo has announced it is rebranding as Debenhams Group, marking a significant strategic shift as it pivots to a marketplace-led business model
Posted: 11/03/2025
The value of global virtual card payments will jump by 235 per cent by 2029, according to new research.
Posted: 10/3/2025
The John Lewis Partnership has announced that 65,000 employees will see pay rise this year, or 99 per cent of all workers at the company.
Posted: 10/03/2025
US-based home improvement retailer Wayfair is laying off around 340 members of its technology team as the company shifts towards AI to boost productivity
Posted: 10/03/2025
Asda has launched a process to sell off car parks at five of its supermarkets as the grocer seeks to raise funds and address its substantial debt burden
Posted: 10/03/2025
Co-op has announced it will be raising pay for in-store employees following a ballot of Usdaw union members.
Posted: 07/03/2025
US retailer Lowe’s has rolled out an AI-powered advisor that provides real-time answers on home improvement
Posted: 07/03/2025
Aldi has launched a new fund to support parents facing financial pressures after welcoming a new baby, as research reveals nearly two-thirds admit the financial impact of having a child was greater than expected
Posted: 07/03/2025
The company said that the move would better position it to become the “first choice” for pharmacy, retail and health services.
Posted: 7/3/2025
Aldi UK & Ireland has announced the appointment of Hayleigh Lupino as its chief financial officer (CFO).
Posted: 6/3/2025
Just Eat Takeaway.com (Just Eat) has launched drone deliveries in Dublin
Posted: 06/03/2025
The Co-op has admitted to 107 breaches of an Order put in place to protect competition and stop the use of unlawful anti-competitive land agreements in grocery retailing, according to the Competition and Markets Authority (CMA).
Posted: 6/03/2025
Poundland’s parent company, Pepco Group, has confirmed it is exploring a potential sale of the UK discount retailer as it faces mounting financial pressures and a difficult trading environment
Posted: 06/03/2025
Hospitality and leisure group Boxpark has appointed Matt Snell as its new chief executive
Posted: 05/03/2025
The decision follow a successful trial in stores launched in March 2024.
Posted: 5/3/2025
Marks & Spencer (M&S) and DIY chain B&Q have separately announced that they will be increasing pay for their employees.
Posted: 05/03/2025
Starbucks has appointed Cathy Smith as its new chief financial officer, marking another significant step in the coffee chain's ongoing corporate restructuring under chief executive officer Brian Niccol
Posted: 05/03/2025
Primark has partnered with Pinterest to launch its new spring home collection
Posted: 04/03/2025
BT has urged small businesses to go digital by the end of the year as the UK’s historic copper telephone network approaches its closure.
Posted: 4/3/2025
Carrefour Israel, a subsidiary of the French supermarket chain, has partnered with technology platform Pairzon AI to improve its digital marketing strategy.
Posted: 04/03/2025
US grocery giant Kroger has announced the immediate resignation of its chair and chief executive officer Rodney McMullen following an investigation into his personal conduct
Posted: 04/03/2025
Over the four-week-period, food inflation jumped by 2.1 per cent against growth of 1.6 per cent in January.
Posted: 4/3/2025
Morrisons has announced three new appointments to its senior leadership team and two promotions.
Posted: 03/03/2025
Athletic shoes and apparel retailer Deckers Brands has launched a new AI platform to enhance its workforce management capabilities
Posted: 03/03/2025
DHL eCommerce has opened a new UK parcel hub powered by advanced automation technology.
Posted: 3/3/2025
The Mayor of London, Sadiq Khan, has launched a public consultation on ambitious proposals to transform Oxford Street by pedestrianising the famous shopping district
Posted: 03/03/2025
The Very Group has expanded its partnership with Kyndryl
Posted: 28/02/2025
Motorway services firm Applegreen will open 20 new Marks & Spencer (M&S) Food stores in Ireland this year.
Posted: 28/02/2025
The new store, located at 120 King's Road in Chelsea, London, will welcome customers on 25 March 2025
Posted: 28/02/2025
Lucky Dip tickets for Lotto, EuroMillions, Thunderball and Set For Life games will all be available from the self-checkout touchscreens, while those with a National Lottery Fast Pay card can self-scan to generate their bespoke tickets.
Posted: 28/2/2025
Primark has said it expects to complete the roll out of its Click & Collect services to all 186 UK stores by the Summer.
Posted: 27/2/2025
Walmart is launching a gamified mini-series to expand its immersive commerce capabilities, aiming to tap into the next generation of customers
Posted: 26/02/2025
Sports Direct is launching a new membership programme that will reward loyal customers with personalised offers and exclusive benefits.
Posted: 26/2/2025
Unilever has abruptly ousted chief executive Hein Schumacher after less than two years at the helm, replacing him with chief financial officer Fernando Fernandez in a surprise move to accelerate the company's turnaround plans
Posted: 26/02/2025
Marks & Spencer has launched a new artificial intelligence-powered tool aimed at helping customers select the perfect bottle of wine based on their preferences
Posted: 26/02/2025
Global technology company Prosus is to acquire food delivery service Just Eat Takeaway.com (Just Eat) in a €4.1 billion deal.
Posted: 25/02/2025
Temu, the global direct-from-factory online marketplace, is expanding its nationwide delivery services in Portugal as it seeks to boost e-commerce access across the mainland and outer islands
Posted: 25/02/2025
Alibaba has announced its biggest investment in AI. The Chinese marketplace said it has earmarked at least USD 53 billion (RMB 380 billion) over the next three years for investments in AI and cloud
Posted: 25/02/2025
Primark has announced the roll out of new cloud infrastructure as the retailer looks to expand its store network and reduce its physical data centre footprint.
Posted: 25/02/2025
Aldi has announced that it will pay all store employees at least £12.71 per hour from the beginning of March.
Posted: 24/02/2025
InPost Group has rolled out a new, UK-based end-to-end delivery service that allows users to send unlabelled parcels by using a QR code
Posted: 24/02/2025
Furniture retailer DFS has announced the appointment of Tony Buffin as a non-executive director.
Posted: 24/02/2025
It is thought that Walmart has agreed to push back the February 2025 deadline for moving the British supermarket’s online grocery business and computer systems onto its own platform.
Posted: 24/2/2025
Lululemon opened the doors of its largest store in Europe, the Middle East and Africa (EMEA), located on Regent Street, on Friday
Posted: 21/02/2025
MediaMarktSaturn has announced plans to integrate parcel services across almost all 400 of its stores in Germany following a successful pilot in around 50 stores.
Posted: 21/02/2025
German footwear brand Birkenstock has lost its legal battle to have its iconic sandals classified as works of art, following a ruling by Germany's highest civil court on Thursday
Posted: 21/02/2025
Sainsbury’s has announced plans to transform food waste into fuel for 30 of its trucks based at a distribution centre in Bristol.
Posted: 21/2/2025
The move marks the next stage of the budget supermarket’s store enhancement scheme and comes as the first phase of planned store upgrades nears completion.
Posted: 20/2/2025
Walmart is rolling out artificial intelligence (AI)-powered price forecasting technology as looks to strengthen its supply chain
Posted: 20/02/2025
Currys has partnered with consulting firm Deloitte to encourage the recycling of small electronic devices.
Posted: 20/02/2025
Tesco has unveiled a new multimillion-pound security hub in Daventry, Northamptonshire, as part of a major investment to tackle the growing problem of retail crime across its UK stores
Posted: 20/02/2025
UK-based vehicle rental service provider Nexus Rental has launched new AI technology designed to automate pricing and quotes
Posted: 19/02/2025
Nisa has announced the appointment of convenience expert Brogan Cook as delivery lead.
Posted: 19/02/2025
Sainsbury's has significantly reduced the number of products included in its Aldi Price Match campaign, mirroring similar moves by competitors in what analysts suggest could signal the beginning of the end for such schemes
Posted: 19/02/2025
The move comes in response to a number of tragic incidents where the unlicensed sale of weapons online has led to young people being killed.
Posted: 19/2/2025
Shein has said that the company is experiencing strong growth in the face of increased US tariffs on exports from China
Posted: 18/02/2025
Marks & Spencer (M&S) has announced three new senior appointments for its global leadership team.
Posted: 18/02/2025
The budget grocer is selling its new range of high protein products on the platform as part of a limited ‘pop-up venture’ on 20 February.
Posted: 18/2/2025
Selfridges has unveiled an expansion to its loyalty programme that will reward customers not only for their spending but also for time spent in its stores and at events
Posted: 18/02/2025
US everyday goods retailer Grove Collaborative has acquired eco-friendly cleaning products manufacturer Grab Green
Posted: 17/02/2025
The executive chair of Iceland has said that while the government needs to create the right conditions, British businesses must also take responsibility for facilitating growth.
Posted: 17/2/2025
Tailored Brands, a US omnichannel menswear retailer, has hired Whit Alexander as its new chief customer officer, effective February 24
Posted: 17/02/2025
Italian prosecutors are investigating Amazon and three of its executives over alleged tax evasion amounting to €1.2 billion, focusing on sales from non-EU sellers between 2019 and 2021
Posted: 17/02/2025
Furniture retailer Westwing has announced it has migrated to Shopify with a new Software-as-a-Service (SaaS) platform
Posted: 14/02/2025
US company Steve Madden has announced that it will acquire fellow footwear and accessories brand Kurt Geiger for around £289 million in cash.
Posted: 14/02/2025
As part of the move, the retailer will use datasets and algorithms for inventory recommendations across each of its brands, as well as revamp its business processes across its direct-to-consumer e-commerce, retail, and dropship and wholesale channels.
Posted: 14/2/2025
Fast-fashion retailer Shein is likely to delay its London stock market debut until the second half of 2024, following Donald Trump's move to end tariff exemptions on low-cost Chinese imports to the US
Posted: 14/02/2025
Co-op has extended member price savings to customers on Deliveroo, giving them access to the same pricing benefits as those it offers in store.
Posted: 13/2/2025
Second-hand fashion marketplace Vinted has partnered with Checkout.com to use its payment services.
Posted: 13/02/2025
Amazon has launched its first physical retail location in Italy with the opening of a beauty and personal care store in Milan, as the e-commerce giant announces plans to expand its online beauty offerings across Europe
Posted: 13/02/2025
Wayfair, a retailer specialising in home furnishings, has launched an app that helps customers build home spaces inspired and generated by artificial intelligence (AI.)
Posted: 13/02/2025
The Advertising Standards Agency (ASA) has upheld a complaint about a Next advert in which a model looked “unhealthily thin.”
Posted: 12/02/2025
Dr. Martens has appointed Robert Hanson and Benoit Vauchy as non-executive directors, effective from 26 March 2025
Posted: 12/02/2025
A consortium of British retailers have warned that UK's High Streets are set to lose hundreds of thousands of jobs by 2028.
Posted: 12/2/2025
Pret A Manger has abandoned plans to double the price of its popular coffee subscription service following customer backlash, confirming the monthly fee will remain at £5 instead of increasing to £10 at the end of March
Posted: 12/02/2025
UK retail sales jumped by 2.6 per cent in January against growth of 1.2 per cent in the same period of 2024, according to the latest figures from the British Retail Consortium (BRC.)
Posted: 11/2/2025
Amazon has announced it is recruiting for over 1,000 UK-based apprenticeships this year, with the roles spanning more than 40 programmes in areas including data science, cybersecurity, engineering and warehouse operations.
Posted: 11/02/2025
Luxury department store Harrods has launched a new AI-driven platform to boost its digital marketing strategy and generate growth in key market areas
Posted: 11/02/2025
Fast fashion giant Shein has abandoned its search for a UK warehouse amid mounting challenges to its planned London stock market listing, which was expected to value the company at £50 billion
Posted: 11/02/2025
British fashion brand Celtic & Co. is expanding its presence in the US with the launch of its spring collection at department store chains Nordstrom and Macy's
Posted: 10/02/2025
Lidl has announced that it will increase pay for around 28,000 hourly workers, with the new rates effective from March this year.
Posted: 10/02/2025
A record-breaking 3,730 people have applied for just 150 positions at IKEA's new Oxford Street store, marking the retailer's largest-ever recruitment response in the UK
Posted: 10/02/2025
Department store chain JCPenney has launched a new business-to-business (B2B) website as the US retailer looks to boost support for companies and non-profit organisations who want to buy at bulk-order prices
Posted: 07/02/2025
Lidl is to open nine new stores this month following its most successful Christmas season ever.
Posted: 07/02/2025
UK lab-grown meat company Meatly has produced dog food item 'Chick Bites' in collaboration with plant-based dog food brand THE PACK.
Posted: 7/2/2025
Marks & Spencer has announced significant changes to its clothing, home and beauty leadership team, with former Boohoo Group chief executive officer John Lyttle set to take over as managing director
Posted: 07/02/2025
Frasers Group, which owns Sports Direct, Jack Wills, and Flannels, has announced it is rolling out its credit and loyalty programme to white goods and electricals retailer Marks Electrical.
Posted: 6/2/2025
Chief customer officer at the Frasers Group David Clark has joined AI specialist Selectika as a strategic consultant
Posted: 06/02/2025
Australian beauty retailer Adore Beauty has launched an AI-powered digital platform designed to provide a more personalised customer experience for its first physical shop
Posted: 06/02/2025
Amazon has announced its fastest-ever delivery speeds globally in 2024, with more than nine billion items delivered same or next day worldwide, including over one billion items in the UK alone
Posted: 06/02/2025
Mango will open 20 new stores this year, with six shops opening in central London.
The openings include a flagship store on London’s iconic Oxford Street.
The openings include a flagship store on London’s iconic Oxford Street.
Posted: 05/02/2025
The limited trial is offering participants ‘Your Clubcard Prices’ on selected products that the supermarket knows they like.
Posted: 5/2/2025
Dunnhumby, a customer data science company, and Synerise, a real-time behavioural artificial intelligence prediction and automation specialist, have partnered to provide advanced, AI-based analytics and activation capabilities to its retail clients
Posted: 05/02/2025
The Very Group has severed its long-standing relationship with HSBC, appointing NatWest to manage its £1.8 billion customer loan portfolio following HSBC's aggressive actions against other Barclay family assets
Posted: 05/02/2025
During the four weeks to 26 January, more than 10 per cent of the average consumer’s grocery bill was spent on fruit, vegetables, and salad, according to the latest grocery figures from Kantar.
Posted: 4/2/2025
Just Eat has partnered with Swiss florist Fleurop to deliver flowers across ten cities in Switzerland.
Posted: 04/02/2025
Home and garden retailer B&Q has expanded its delivery partnership with Deliveroo, adding five larger format London-based stores to the existing service across several B&Q Local sites
Posted: 04/02/2025
French food company and facilities management firm Sodexo has rolled out spatial intelligence features for its first Australian autonomous shop
Posted: 03/02/2025
The claim, which first launched in 2014, says that the supermarket retailer's female retail workforce is paid up to £3.74 per hour less than men at its distribution centres.
Posted: 3/2/2025
Burberry has announced the appointment of Charlotte Baldwin as chief information officer as the luxury fashion house rolls out its new tech-driven strategy following weak sales performance last year.
Posted: 03/02/2025
The European Union is set to introduce sweeping reforms that would make major e-commerce platforms like Temu, Shein and Amazon Marketplace legally liable for dangerous or illegal products sold through their sites, particularly targeting the surge in imports from China
Posted: 03/2/2025
The company is testing a new AI powered technology with auto shops and nail salons to see how AI can help you connect with businesses and get things done
Posted: 31/01/2025
US home décor retailer Joybird has integrated 3D product visualisation and configuration capabilities into its space planner tool, available on mobile devices, as it seeks to bridge the digital and in-store shopping experience for shoppers and interior designers
Posted: 31/01/2025
Costco Wholesale is set to increase wages for most of its hourly workers in US stores to more than $30 per hour, as the company faces pressure from unionised workers threatening strike action over pay and benefits
Posted: 31/01/2025
Luxury fashion brand Mulberry has appointed Billie O’Connor as chief financial officer as part of its plans to turn the business around.
Posted: 31/01/2025
Aldi has said that shoppers have saved over £17 million since it launched its partnership with Too Good To Go in February 2023.
Posted: 31/1/2025
CVS Health has launched a new AI-powered app for its pharmacy store customers, as the US healthcare giant seeks to boost customer satisfaction through a more personalised service
Posted: 30/01/2025
The company’s new system, called Pennies, enables shoppers to donate up to 30p per transaction at the card readers.
Posted: 30/1/2025
Retail crime is at the highest level on record with losses reaching £2.2 billion in 2023 – 2024, according to the British Retail Consortium’s (BRC) Annual Crime Survey.
Posted: 30/01/2025
Asda, Britain's third-largest supermarket chain, has abandoned its Aldi and Lidl price-matching scheme after just one year, marking a significant shift in strategy under returning executive chairman Allan Leighton
Posted: 30/01/2025
Tesco has revealed plans to cut hundreds of roles across both its UK stores and head office as it looks for "more efficient ways of working".
Posted: 29/1/2025
Shop price deflation fell in January, as the British Retail Consortium (BRC) warned that prices may not stay low for much longer.
Posted: 29/01/2024
Rituja Ravikiran Rao has left Deliveroo, where she was senior enterprise project manager technical integration for over three years
Posted: 29/01/2025
Swedish fashion giant H&M has announced a significant change in its return policy for UK customers
Posted: 29/01/2025
Ikea has said it will expand its online second-hand marketplace across Europe after trialling the platform in Oslo and Madrid.
Posted: 28/1/2025
Lee has launched Lee X, a new product line which the US denim brand says uses the latest in fabric technology and modern design
Posted: 28/01/2025
Amazon has announced that it will start its UK drone delivery service from its fulfilment centre in Darlington once it gets approval.
Posted: 28/01/2025
WHSmith's 500 high street stores face an uncertain future as multiple buyers, including HMV owner Doug Putman and private equity firms, consider taking control of the retail chain
Posted: 28/01/2025
UK businesses accepting card payments have been urged to opt into a multi-billion class action against Visa and Mastercard over “excessive” fees as the deadline approaches.
Posted: 27/1/2025
Infinite Reality (iR) has acquired virtual shopping platform Obsess, as the Extended reality (XR) and artificial intelligence (AI) company seeks to expand and strengthen its position in the digital retail arena
Posted: 27/01/2025
Jack Constantine, chief digital officer at beauty retailer lush, has accused chancellor Rachel Reeves of “asset stripping” businesses, according to the Telegraph.
Posted: 27/01/2024
Britain's WH Smith, one of the world's oldest retailers, has confirmed it is exploring the potential sale of its high street business comprising more than 500 stores across the UK
Posted: 27/01/2025
Consumer confidence has fallen this month, according to the latest figures from GfK’s consumer confidence index.
Posted: 24/01/2025
Hugo Boss has launched artificial intelligence-powered content on its global e-commerce platform, as the designer seeks to boost customer experience and operational efficiency
Posted: 24/01/2025
Tech giant Google has pledged to make significant changes to its approach to fake reviews, the Competition and Markets Authority (CMA) has said.
Posted: 24/1/2025
Sainsbury's has announced plans to cut more than 3,000 jobs as part of its strategy to simplify operations and address a challenging financial environment
Posted: 24/01/2025
The move, which builds on Wix’s existing partnership with Google Shopping, will enable the company’s merchant customers to sell their products directly through the platform.
Posted: 23/1/2025
Waitrose has announced the return of its popular free coffee scheme for loyalty card members, even for those who do not make a purchase in-store.
Posted: 23/01/2025
The Co-op has partnered with parcel locker provider YEEP! to install lockers at 30 of the convenience retailer’s stores.
Posted: 23/01/2024
Like-for-like sales at Primark UK dropped by six per cent across the four months to 4 January.
Posted: 23/1/2025
The Dutch government has moved to limit the expansion of "buy now, pay later" (BNPL) services in physical retail outlets, citing concerns about the financial risks these schemes pose to consumers
Posted: 23/01/2025
Aldi, Asda, Lidl, Morrisons, and Tesco are all backing the National Farmers’ Union (NFU), which has urged the government to halt plans for restrictions to inheritance tax relief for farms.
Posted: 22/1/2025
UK-based building products supplier Soprema Group has expanded its logistics capabilities as it seeks to strengthen its footprint in the market
Posted: 22/01/2025
Clothing retailer New Look has announced it will use new cloud-based technology to improve its customer experience (CX) and capture customer feedback across its stores, website, app and contact centre.
Posted: 22/01/2025
Lidl has announced plans to increase the proportion of plant-based food by 20 per cent by 2030.
Posted: 21/01/2025
British outdoor clothing retailer Mountain Warehouse has migrated its website from a custom-built monolithic format to a headless platform
Posted: 21/01/2025
British luxury brand Mulberry Group has announced that its group finance director Charles Anderson will step down from his role at the end of January, marking a significant change in leadership as the company continues its operational restructuring
Posted: 21/01/2025
The company is the first major retailer to add facial age estimation at the checkout to approve digital knife sales.
Posted: 21/1/2025
Primark will open its first stand-alone ‘Primark Home’ shop in Belfast, opening its doors to customers in March
Posted: 20/01/2025
E-commerce tech provider THG Ingenuity, which recently demerged from retailer THG (formerly The Hut Group), has announced the appointment of Lucy Cooper as chief commercial officer.
Posted: 20/1/2025
More than 18,000 unionised Costco workers across the United States have voted overwhelmingly in favour of strike action, as negotiations over a new labour contract approach a critical deadline
Posted: 20/01/2025
Ingka Investments, the investments arm of Ikea-owner Ingka Group, has announced it will invest €1 billion in companies that are increasing recycling infrastructure.
Posted: 20/01/2024
From mid-2025, in what the retailer says is an "industry-first", the budget supermarket will no longer sell unhealthy products with packaging that displays 3D or animated shapes, brightly coloured patterns, or playful product names that do not reflect the items themselves.
Posted: 17/1/2025
Digital gift card services company Recharge has partnered with Dutch bank ABN Amro to fund its M&A strategy.
Posted: 17/01/2025
Specialised bakery chain Europastry has implemented a transport management system (TMS) to strengthen its operations across Europe and increase the efficiency, profitability and sustainability of its supply chain
Posted: 17/01/2025
German discounter Aldi has unveiled plans for a major expansion across Britain in 2025, announcing a £650m investment that includes opening nine new stores within London's M25 as part of a £55m investment in the capital
Posted: 17/01/2025
Homewares retailer Dunelm has announced that total sales in the first half of the financial year increased by 2.4 per cent despite the “challenging market.”
Posted: 16/01/2025
Jeans manufacturer JD United has rolled out new technology as it seeks to optimise production efficiency, improve garment costing, and standardise garment production processes to boost customer service
Posted: 16/01/2025
US pharmacy firm Walgreens Boots Alliance has acknowledged that its anti-shoplifting strategy of locking up products has backfired, with chief executive officer Tim Wentworth admitting the practice hurts legitimate sales
Posted: 16/01/2025
Privacy advocacy group Noyb has filed complaints against six Chinese technology companies, including TikTok, SHEIN, and AliExpress, alleging unlawful transfers of European Union users' data to China in violation of privacy regulations
Posted: 16/01/2025
The beauty and cosmetics giant, which is the largest in the world, said that it believes the foundation model is a "first-of-its-kind" for the industry.
Posted: 16/1/2025
Asda has strengthened its leadership with the announcement of several new hires.
Liz Evans will take on the role of chief commercial officer, non-food and retail.
Liz Evans will take on the role of chief commercial officer, non-food and retail.
Posted: 15/01/2024
The mobile network operator said that the experience, which will take place this weekend, will enable customers to "immerse themselves" in the South Korean show, with shoppers who enter the store in with the chance of winning exclusive prizes like a limited edition 'Game Over' Xbox controller.
Posted: 15/1/2025
Lloyds Pharmacy is rolling out a new AI-powered platform to strengthen its supply chain and centralise planning in move designed to increase patient care and improve the customer experience
Posted: 15/01/2025
Two-thirds of British retailers plan to raise prices in response to increased National Insurance costs coming into effect this April, according to a new survey from the British Retail Consortium (BRC)
Posted: 15/01/2025
Hannah Gibson, who has been at the helm of the joint venture between Ocado Group and Marks & Spencer (M&S) since September 2022, also said that the company plans to focus on improving profitability and continuing to "raise the bar" on its customer proposition.
Posted: 14/1/2025
Ahold Delhaize has announced that Delhaize, its business in Belgium, will acquire 324 outlets from the Louis Delhaize Group which are supplied by Delfood.
Posted: 14/01/2024
UK clothing retailer Boden has integrated a new platform to enable a simpler returns process as it seeks to speed up processing times for customers and improve cost efficiency
Posted: 14/01/2025
Amazon has placed its largest order of electric trucks to date, securing 200 fully-electric Mercedes-Benz eActros 600 heavy goods vehicles from Daimler.
Posted: 14/01/2025
French supermarket chain Intermarché has rolled out predictive and genAI technology as it seeks to further boost its retail operations from the supply chain and store operations to customer experience
Posted: 13/01/2025
Buy Now, Pay Later (BNPL) FinTech Zilch has rolled out a new white-label holiday booking tool powered by lastminute.com.
Posted: 13/1/2025
As part of the investment, the company said it is equipping its 800-plus store estate with "anti-theft innovation" to deter shoplifting and rolling out communication headsets so employees can communicate quickly when incidents occur.
Posted: 13/1/2025
Amazon is discontinuing its Prime Try Before You Buy service, which allowed members to order and try on clothing before paying, as the ecommerce giant continues to streamline operations and reduce returns
Posted: 13/01/2025
During the three months ended 30 November 2024, the health and beauty retailer saw growth across all categories and channels.
Posted: 10/1/2025
The new blueprint is designed to help developers create AI-powered digital systems that work alongside and for human workers by offering the expertise of a retailer’s sales associates, stylists, or designers to their customers.
Posted: 10/1/2025
Sainsbury's has announced a five per cent pay increase for its 118,000 hourly-paid workers following what it described as its "biggest ever Christmas", with the raise to be implemented in two stages to manage inflation pressures
Posted: 10/01/2025
German supermarket retailer Edeka Zentrale has rolled out its first artificial intelligence-powered media platform in Berlin
Posted: 10/01/2025
Long Island-based supermarket chain KingKullen has automated its refrigerator compliance management in an effort meet the latest environmental regulations, with a focus on upcoming changes from the US Environmental Protection Agency (EPA)
Posted: 09/01/2025
On Thursday the online fashion and lifestyle retailer announced it has rolled out the Buy Now, Pay Later option to Germany, Austria, the Netherlands, Poland, and Denmark.
Posted: 9/1/2024
Britain's largest supermarket chain Tesco has reported its strongest Christmas trading period yet, with UK sales rising 4.1 per cent in the six weeks to 4 January 2025, helping push its market share to its highest level since 2016
Posted: 09/01/2025
Modelling by the trade association and retail chief financial officers also suggests that non-food will “return firmly to inflation” over the same period.
Posted: 9/1/2025
InPost reached record-high volumes in 2024, with the e-commerce logistics provider delivering 1 billion parcels throughout the year.
Posted: 8/1/2024
Italian footwear retailers Scarpe&Scarpe and Pittarosso have rolled out a genAI-powered automated reporting system as they seek to improve their inventory capabilities and boost customer service
Posted: 08/01/2025
Chinese fast-fashion giant Shein has been accused of “wilful ignorance” during a Business and Trade Committee evidence session about supply chain labour rights.
Posted: 8/1/2025
Charlotte Lock, customer director at the John Lewis Partnership, has announced her departure from the retail group after nearly three years in the role
Posted: 08/01/2025
Convenience store chain Nisa has appointed Paul Webster as head of partnerships.
Posted: 07/01/2025
AO Arena Manchester has launched its first ever frictionless bar, which is completely self-service and includes a contactless payment system
Posted: 07/01/2025
Global online holiday retail sales reached a record $1.2 trillion, with artificial intelligence playing an increasingly influential role in shaping consumer behaviour, according to new data from Salesforce
Posted: 07/01/2025
The online clothing, footwear and homeware retailer has implemented a new system to unify multiple data points with the aim of creating “cohesive and content-rich" product information.
Posted: 7/1/2025
Blair joins the company from Tesco, where has served as strategy and business planning director since 2023.
Posted: 6/1/2024
Texas-headquartered grocery chain United Supermarkets is relaunching its interactive ‘28-day challenge campaign’ for the New Year
Posted: 06/01/2025
Aldi has announced that 2024 was its best Christmas ever, after sales reached £1.6 billion in the four weeks leading up to Christmas Eve.
Posted: 06/01/2024
Waterstones is set to expand its high street presence with plans to open at least 12 new bookshops across the UK in 2025, following what the company describes as a successful festive trading period
Posted: 06/01/2025
Asda has announced that it is cutting prices on around 2,500 products by an average of 26 per cent to help customers cope with the rising costs of inflation.
Posted: 03/01/2025
British lawmakers have called fast-fashion retailer Shein and online marketplace Temu to attend a parliamentary hearing on 7 January, as concerns mount over labour practices in their supply chains
Posted: 03/01/2025
Marquee Brands has purchased British home fashion and lifestyle brand Laura Ashley from Gordon Brothers. The terms of the deal were not disclosed.
Posted: 03/01/2024
Mexico's tax authority has unveiled new tariffs targeting goods from Asian countries, a move that could significantly impact popular online retailers Shein and Temu, as the country strengthens its surveillance of international ecommerce
Posted: 02/01/2025
Lidl has announced that sales grew by a record seven per cent over the festive season compared to 2023 and saw the discounter’s turnover exceed £1 billion.
Posted: 02/01/2025
The Co-op has announced that it will open 75 new stores in 2005 and refurbish up to 80 stores.
Posted: 02/01/2024
In a statement on X, the supermarket chain said that users of its loyalty card scheme who have ‘Morrisons Fivers’ – discount vouchers worth £5 – need to have these redeemed manually by in-store staff.
Posted: 23/12/2024
Walmart has partnered with retail technology firm VusionGroup to deploy stock replenishment and shelf labelling solutions across all its 4,600 locations in the US.
Posted: 23/12/2024
The past 12-months have been transformative and challenging for the retail sector, with retailers experimenting with new technologies and strategies whilst grappling with new ESG requirements, an increasing array of payment options, and ongoing supply chain issues.
Posted: 23/12/2024
As 2024 draws to a close, we added up the numbers to bring you a round-up of Retail Systems’ most popular stories of the year.
Posted: 23/12/2024
John Lewis has been granted the Royal Warrant of Appointment as supplier of household goods and furnishings to King Charles III.
Posted: 20/12/202
In February, the cosmetics and skincare brand filed a notice to appoint administrators for its UK business.
Posted: 20/12/2024
Beauty retailer Ulta Beauty has integrated Nvidia's StyleGAN2 generative AI model (genAI) to launch GLAMlab Hair Try, a new service that lets customers virtually try on hairstyles and colours
Posted: 20/12/2024
Britain's retail sales showed a modest increase in November but fell short of economists' expectations, as clothing retailers reported tough trading conditions despite early Black Friday promotions
Posted: 20/12/2024
The retailer has extended its partnership with WasteInsight, which develops an ML-powered model that provides markdown prices to encourage sell-through and reduce waste, for a further three years.
Posted: 19/12/2024
With around 200 stores, Hemköp is one of Sweden’s largest supermarkets chains. It is part of conglomerate Axfood, which also own Swedish supermarket CityGross, Willy’s Tempo, and Handlar’n
Posted: 19/12/2024
Fashion brand Burberry has announced the appointment of Stella King to the board as an independent non-executive director and member of the nomination committee.
She will take up her new role on 1 April 2025.
She will take up her new role on 1 April 2025.
Posted: 19/12/2024
Amsterdam-based SPAR International has integrated retail security technology powered by artificial intelligence (AI) as it seeks to to thwart theft in real time and protect profit margins
Posted: 19/12/2024
Thousands of Amazon workers are set to walk off the job on Thursday morning during the peak holiday shopping season
Posted: 19/12/2024
The Fresh Market will digitalise signage and inventory management across its US stores to boost the customer experience
Posted: 18/12/2024
Property investment company Landsec has announced that it has acquired a 92 per cent stake in the Liverpool ONE shopping centre.
Posted: 18/12/2024
Poundland significantly reduces antisocial behaviour, aggression and shoplifting with Motorola Solutions VT100 body cameras
Retail should not be a high-risk occupation. As a company, we are focused on listening to our colleagues and customers to help them with the issues they are facing in-store and so far, the feedback on our body cameras has been excellent. They act as a great visual deterrent, help to de-escalate situations and overall, this project has significantly aided our goal to make the retail environment safer.
For further information on Motorola Solutions’ retail security products, including body cameras, click here.
For further information on Motorola Solutions’ retail security products, including body cameras, click here.
Supplying demand: how fashion retailers can meet the needs of customers and still be sustainable
The fashion industry is no stranger to breaking the mould and setting trends, but the pursuit of style can come at a huge cost to the environment.
New legislation, such as the European Union's Ecodesign for Sustainable Products Regulation, will set mandatory minimums for the inclusion of recycled fibres in textiles, making them longer-lasting and easier to repair.
New legislation, such as the European Union's Ecodesign for Sustainable Products Regulation, will set mandatory minimums for the inclusion of recycled fibres in textiles, making them longer-lasting and easier to repair.
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