Latest News
-
EU agrees sweeping customs overhaul targeting ecommerce imports
-
Superdrug owner appoints new supply chain director
-
M&S overhauls clothing approach with new capsule programme
-
Sephora launches ChatGPT app for AI-powered shopping
-
UK consumer confidence plunges as Middle East conflict drives inflation fears
-
Co-op Group CEO steps down after group posts £35m loss in 2025
Archive News
British High Street retailer M&S is looking to accelerate the release of the latest fashion through a new capsule programme
Posted: 27/03/2026
Multinational beauty retailer Sephora has launched an app in ChatGPT to allow users to search for cosmetics using the AI’s interface.
Posted: 27/03/2026
AS Watson, owner of Superdrug, Savers and The Perfume Shop, has appointed Mark Peaker as supply chain director for Superdrug and Savers
Posted: 27/03/2026
The European Union has agreed its most significant customs reform in decades, introducing new powers to fine online marketplaces and tightening controls on billions of low-value imports entering the bloc
Posted: 27/03/2026
Shirine Khoury-Haq will step down as chief executive of the Co-operative Group after four years in post, the co-operative announced on Thursday.
Posted: 26/03/2026
Virgin Wines has launched a mobile app for Android and iOS customers
Posted: 26/03/2026
German grocery chain REWE has expended its Pick&Go technology to a store in Hannover which allows customers to pay for their items without scanning them.
Posted: 26/03/2026
UK consumer confidence has fallen to its lowest level on record in March after conflict involving Iran pushed up energy prices and intensified fears of renewed inflation, according to the British Retail Consortium
Posted: 26/03/2026
High-street fashion retailer H&M and fashion designer Stella McCartney have commenced their second collaboration in the form of a new board designed to improve industry sustainability.
Posted: 25/03/2026
OpenAI announced Tuesday the expansion of its Agentic Commerce Protocol (ACP) to facilitate easier product discovery after its Instant Checkout feature was shuttered.
Posted: 25/03/2026
Marks and Spencer (M&S) is rolling out AI and agentic AI tools to every store manager and support centre employee in a bid to speed up data access and analysis
Posted: 25/03/2026
Asda has announced a 4 per cent above-inflation pay rise for 110,000 retail workers, taking its base hourly rate to £13.10 from July 2026 as part of an £80 million investment in frontline staff
Posted: 25/03/2026
Pinterest has launched a shoppable streaming series that lets viewers buy items they see on screen using a QR code.
Posted: 24/03/2026
Lidl and Amazon are set to begin selling plug-in solar panels in the UK within months under new government plans to open up the retail market for low-cost home energy technology
Posted: 25/03/2026
British department store chain Frasers Group has increased its total exposure in online fast fashion retailer ASOS to 29.6 per cent through a combination of direct shareholding and derivative instruments, a regulatory filing shows.
Posted: 24/03/2026
International food wholesaler Metro is rolling out an AI forecasting and replenishment system across 540 stores and 70 distribution centres to improve product freshness, availability and waste performance in its ultra‑fresh categories
Posted: 24/03/2026
AliExpress told European Union lawmakers on 23 March it is strengthening controls to comply with digital regulations following mounting scrutiny over the sale of unsafe and counterfeit goods on its platform
Posted: 24/03/2026
Marks and Spencer (M&S) has announced it will open three new food stores in the next fortnight as part of its plans to double the size of its food business
Posted: 23/03/2026
French food and beverage giant Danone is set to buy meal-replacement drink provider Huel for €1bn to expand its presence in the functional nutrition market.=
Posted: 23/03/2026
Fortress Investment Group is preparing to sell Majestic Wine nearly seven years after acquiring the UK’s largest specialist wine retailer, with a formal auction unlikely before early 2027
Posted: 23/03/2026
The French government has failed in its attempt to implement a nationwide ban on the digital marketplace offered by Chinese ecommerce company Shein, as reported by Reuters
Posted: 23/03/2026
British multinational Unilever is in talks with US-based spice, seasoning and condiment manufacturer McCormick and Company over the sale of its multi-billion-dollar food division.
Posted: 20/03/2026
Amazon has launched Alexa+ in the UK, bringing its next‑generation, generative AI assistant to what it says is its most engaged market
Posted: 20/03/2026
Tesco will increase hourly pay for hundreds of thousands of workers from 29 March as part of a £200 million investment, lifting rates by 5.1 per cent ahead of changes to the national living wage
Posted: 20/03/2026
The UK government has named 389 employers that paid workers below the country’s minimum wage, as part of a commitment to publish its results more frequently.
Posted: 19/03/2026
Zalando is set to install around 50 AI-powered robots in its European fulfilment centres following a successful pilot project that achieved 100,000 picks per day
Posted: 19/03/2026
Financial services giant Visa has launched a new tool to help European financial institutions modernise their payment acquisition and processing infrastructure
Posted: 19/03/2026
The UK’s financial regulator has scrapped the £100 cap on contactless card payments, handing banks the power to set their own limits as of 19 March
Posted: 19/03/2026
Multinational retailer Kingfisher has agreed a multi-year partnership with Google Cloud to integrate AI into its online shopping experience
Posted: 18/03/2026
JPMorgan Chase’s payments arm has partnered with Mastercard to launch its virtual card in Europe
Posted: 18/03/2026
FatFace has launched a new partnership agreement for suppliers as part of its wider net-zero strategy.
Posted: 18/03/2026
Amazon has launched one-hour and three-hour delivery services across hundreds of US cities, stepping up competition with retailers such as Walmart as demand for faster fulfilment intensifies
Posted: 18/03/2026
New data from the UK’s Insolvency Service shows that insolvencies were 41 per cent higher in January 2026 than December 2025, including a sharp rise in High Street brands.
Posted: 17/03/2026
HMRC is planning yet another raid on people who sell items on e-commerce platforms and fail to declare the money they make accurately
Posted: 17/03/2026
Amazon plans to shift its flagship Prime Day shopping event to late June instead of July marking a rare change to the timing of one of the biggest fixtures in the global ecommerce calendar
Posted: 17/03/2026
Convenience store chain Co-op is set to overhaul how its employees communicate with each other with comms tech to be used by the retailer across the country
Posted: 16/03/2026
The UK government has announced a £1 billion employment drive intended to create 200,000 jobs and apprenticeships for young people
Posted: 16/03/2026
Aldi has ended its experiment with checkout-free shopping by converting its only Shop & Go branch in Greenwich, south London, into a standard Aldi Local store with self-service tills
Posted: 16/03/2026
Luxury nail salon chain Townhouse is embarking on a major international expansion and growth drive after seeing its valuation top $130 million
Posted: 16/03/2026
JD.com has launched its Joybuy online marketplace across the UK and five European markets, expanding the Chinese e-commerce group’s international push and positioning the platform as a competitor to Amazon in the region.
Posted: 16/03/2026
Aldi and Lidl may no longer be able to include clauses that ban competitors from opening nearby when signing new property deals, the UK's Competition and Markets Authority (CMA) has said.
Posted: 13/03/2026
Banco Santander and Visa have completed a controlled pilot of agentic commerce transactions across multiple Latin American markets, in a project powered by Visa Intelligent Commerce.
Posted: 13/03/2026
Ikea has set out plans to open 20 small format stores across Europe and North America over the next six months, as it looks to reach more customers in smaller cities and suburban locations
Posted: 13/03/2026
Milan prosecutors have requested a criminal trial for Amazon’s European unit and four of its managers over alleged tax evasion worth about €1.2 billion, escalating a dispute that the US technology group had already settled with Italy’s tax authority
Posted: 12/03/2026
The British Retail Consortium (BRC) has warned that opportunities for young people in retail could decrease if planned reforms aimed at strengthening worker security come into force.
Posted: 12/03/2026
CDS superstores, owner of variety store brands The Range, Homebase, Wilko and Bathstore, has is overhauling its supply chain management with AI-driven forecasting software as it transitions to a regionalised distribution model.
Posted: 12/03/2026
Amazon-owned supermarket chain Whole Foods is expanding its presence in the UK with six new London-based stores
Posted: 12/03/2026
The John Lewis Partnership said on Thursday it will pay staff a bonus for the first time in four years after reporting higher underlying profits for the year to 31 January 2026, marking a milestone in the employee-owned retailer’s recovery following pandemic losses
Posted: 12/03/2025
Waitrose has announced the implementation of AI-powered technology to optimise its delivery routes, aiming to make them more convenient for customers while reducing environmental impact
Posted: 11/03/2026
Swiss chocolatier Lindt & Spruengli said on Tuesday that US households using GLP-1 weight-loss drugs such as Ozempic and Mounjaro are buying chocolate at higher rates than the wider population
Posted: 11/03/2026
Primark has announced that it will raise the average of hourly pay rate for retail assistants to £13, or £13.71 in London.
Posted: 11/03/2026
Saks Global said on 6 March it will close 15 more department stores in the United States as part of a restructuring effort following its Chapter 11 bankruptcy filing earlier this year, a move aimed at concentrating the luxury retailer’s operations on its most profitable locations
Posted: 11/03/2026
Aldi has announced that it will create over 1,100 new store roles this year as part of its plans to invest over £370 million in the opening of 40 new stores
Posted: 11/03/2026
OpenAI is putting a pause on its plan to allow users to purchase products directly through ChatGPT, and will instead focus on checkouts that run through specific plugins for the service.
Posted: 10/03/2026
The British Chambers of Commerce (BCC) has warned that renewed conflict in the Middle East will weigh on UK growth, push inflation higher and drive up unemployment in the coming years
Posted: 10/03/2026
Merseyside Police has launched the UK’s first formal partnership with retail charity Retail Trust to tackle abuse against shopworkers, introducing specialist de-escalation training and wellbeing support for retail staff
Posted: 10/03/2026
JPMorgan Payments has announced plans to develop agentic commerce capabilities for merchants at enterprise scale, aiming to power secure transactions at a time when AI agents are reshaping the way customers shop
Posted: 10/03/2026
Beauty Bay has been sold to AA Investments Group through a pre-pack administration arranged by Interpath, securing the future of the UK online beauty retailer after mounting cost pressures and weak consumer confidence forced it to seek insolvency protection
Posted: 09/03/2026
Lidl GB has set a new target of reducing the amount of food waste it produces by 70 per cent over the next five years
Posted: 09/03/2026
John Lewis has announced a significant investment in AI‑powered shopping that will see its products featured on leading generative AI platforms, including ChatGPT and Google Gemini
Posted: 09/03/2026
Costco said on Thursday it would reduce prices for members if it receives refunds on tariffs previously paid, following a recent US Supreme Court ruling that struck down emergency duties imposed under former president Donald Trump’s trade policy
Posted: 09/03/2026
Matalan has secured £25 million of funding from its core investor group to support its ongoing business transformation and accelerate its store upgrade programme
Posted: 06/03/2026
Co-op has announced a £1.5 million investment to replace and upgrade its home delivery fleet with more than 50 new electric compact vans, as part of its wider carbon reduction and net zero goals
Posted: 06/03/2026
Most Brits have no clue what the term “pay-by-bank” means, despite using the payment technology regularly
Posted: 06/03/2026
More than 100 warehouse workers at luxury clothing retailer Net‑a‑Porter will vote on strike action after the luxury online retailer was accused of reneging on a pledge to pay the London Living Wage Foundation’s London Living Wage, according to a ballot organised by the GMB union
Posted: 06/03/2026
A new flagship Harry Potter store is to open on London’s iconic Oxford Street in Autumn 2026, parent company Warner Bros. Discovery has announced
Posted: 05/03/2026
Boots has announced it will open its second beauty-only concept store as the company continues to expand its presence into luxury skincare and cosmetics
Posted: 05/03/2026
Primark has announced the appointment of Eoin Tonge as chief executive.
Posted: 05/03/2026
Asda’s executive chairman Allan Leighton has said the government has become “more and more difficult” to deal with as the supermarket reported another quarter of declining sales while attempting a multi-year turnaround
Posted: 04/03/2026
Google Cloud has set out plans to build an agentic commerce infrastructure in Europe, in which AI agents autonomously shop and pay on behalf of consumers, based on explicit authorisations.
Posted: 04/03/2026
The retail industry poses the most workplace health and safety risks to employees, according to new research
Posted: 04/03/2026
Target has unveiled a $6 billion investment plan to revive growth after reporting its 13th consecutive quarter of weak or falling sales, as newly appointed chief executive Michael Fiddelke conceded the retailer had “lost our way” in recent years
Posted: 04/03/2026
Marks & Spencer will increase pay for 55,000 UK store colleagues by 6.4 per cent from 1 April, investing more than £70 million in what chief executive Stuart Machin described on 3 March as an “inflation-beating pay award”
Posted: 04/03/2026
Wickes has launched a new retail media network to connect brands with customer when they are browsing, researching or shopping for products.
Posted: 03/03/2026
Ikea China has rolled out self-driving electric vehicles in Anhui Province after a pilot saw average customer waiting times reduced by two-thirds.
Posted: 03/03/2026
BrewDog has been sold out of administration to Tilray Brands for £33 million on Monday, a deal that will close 38 bars, cut 484 jobs and leave its 200,000 crowdfunding investors without a return
Posted: 03/03/2026
Pepco Group has launched a new mobile app as part of a major push to accelerate its digital and data ambitions
Posted: 02/03/2026
Unreliable home deliveries are detrimentally impacting the mental health of Brits, according to new research from InPost
Posted: 02/03/2026
Topshop has put on an AI-driven shoppable fashion show, which has been certified as the world’s first by the World Record Certification Agency (WRCA).
Posted: 02/03/2026
Modella Capital is preparing to launch a formal restructuring of the former WH Smith high street chain within months, a move that could result in store closures and hundreds of job losses less than a year after its £52 million acquisition
Posted: 02/03/2026
Asda has announced plans to roll out ten standalone George concept stores this year, replacing the Asda Living brand across the UK
Posted: 27/2/2026
Ocado Group said on Thursday it would cut around 1,000 jobs over the coming year as part of a restructuring designed to remove £150 million from its technology and support cost base by 2027, affecting about 5 per cent of its 20,000-strong global workforce
Posted: 27/02/2026
Aldi has raised wages for its store employees, claiming it is now the highest paying supermarket in the UK
Posted: 27/02/2026
Swiss sportswear brand On Running opened a 32-robot shoe factory in Busan on Wednesday to accelerate production and reduce tariff and supply chain risks as it expands automated manufacturing closer to key markets
Posted: 25/02/2026
Shoppers at Lidl GB have donated a combined £481,000 to the Childline service operated by children’s charity NSPCC.
Posted: 25/02/2026
Online fashion retailer Zalando is expanding its pre-owned category to include children’s clothing
Posted: 25/02/2026
Ikea is piloting a new model for its large-format stores by hosting third-party retailers inside its estate, with Croydon set to become the first UK location to trial the concept
Posted: 25/02/2026
Lululemon will open its first store in Poland on 13 March in Warsaw, marking its 100th site across Europe, the Middle East and Africa and extending the group’s physical expansion in the region
Posted: 25/02/2026
Dunelm has launched a new mobile app designed to enhance the shopping experience for its customers both online and in-store
Posted: 24/02/2026
Violence and abuse against retail workers fell by a fifth last year but are still the second highest on record according to new research from the British Retail Consortium (BRC).
Posted: 24/02/2026
Makeup and beauty brand Clarins has launched an AI-powered makeup recommendation service to support both customers and beauty advisors
Posted: 23/02/2026
Business Secretary Peter Kyle has selected Doug Gurr, a former Amazon country manager, as his preferred candidate to lead the Competition and Markets Authority permanently following a year-long tenure in an interim capacity aimed at refocusing the regulator on economic growth
Posted: 23/02/2026
UK retail sales volumes increased by 1.8 per cent in January following a dip of 0.4 per cent in the previous month, according to the latest figures from the Office for National Statistics (ONS).
Posted: 23/02/2026
James Watt, co-founder of BrewDog, is preparing a takeover bid backed by private equity that would inject £10 million of his own money and preserve a stake for retail investors as second-round offers for the struggling brewer close this weekend
Posted: 23/02/2026
Flying Tiger Copenhagen has announced the appointment of Jens Aarup Mikkelsen as its new group chief executive.
Posted: 20/02/2026
US pharmacist Walgreens is cutting 628 jobs in Illinois and Texas in February after its $10 billion take-private by Sycamore Partners last year, as the new private equity owner moves to reduce costs at the struggling chain
Posted: 20/02/2026
Mango has announced the opening of a new store in Limerick, Ireland which will create around 15 new jobs
Posted: 20/02/2026
Tesco’s project manager for shrink and security technology transformation has said that body worn cameras are successfully improving safety across the organisation.
Posted: 20/2/2026
German grocery chain REWE has opened an automated fresh food fulfilment centre at its Oranienburg logistics facility.
Posted: 19/02/2026
eBay has launched Pay by Bank, allowing customers in the UK to pay for items directly from their bank accounts.
Posted: 19/02/2026
The British Retail Consortium warned on Thursday that most UK retail finance chiefs plan to reduce staff hours or freeze recruitment over the coming year, as surging employment costs and weakening consumer demand drive a sharp deterioration in sector confidence
Posted: 19/02/2026
eBay and Etsy have signed a joint deal to buy London-headquartered consumer-to-consumer (C2C) fashion marketplace Depop for $1.2 billion in cash.
Posted: 19/2/2026
Amazon has started building a £40 million delivery station in Stockton-on-Tees, with the company hoping the site will be the first to achieve zero carbon certification outside of the US.
Posted: 18/02/2026
Carrefour has announced it will digitise all of its hypermarkets and supermarkets in France by 2030.
Posted: 18/02/2026
The European Commission launched a formal investigation into Chinese online retailer Shein on Tuesday over the sale of illegal products and the potentially addictive design of its platform, marking a significant escalation of regulatory pressure under the bloc's Digital Services Act
Posted: 18/02/2026
Asos has launched a new hybrid virtual try-on service which allows customers to either upload their own image or choose an AI-generated model that represents their likeness.
Posted: 18/02/2026
Waitrose as renewed its contract with Flooid, a technology firm which provides the grocer with point-of-sale technology.
Posted: 17/02/2026
The Very Group has announced it has extended and renewed key debt facilities, which will secure long-term funding to 2029.
Posted: 17/02/2026
As part of the new five-year partnership, the multinational consumer packaged goods (CPG) company – which owns household names such as Dove, Vaseline and Hellmann's – will also use technology from the tech giant to build new capabilities in brand discovery, measurement and AI-augmented marketing.
Posted: 17/2/2026
Topshop returned to the British High Street on Tuesday, launching in all 32 John Lewis department stores
Posted: 17/02/2026
Asda has appointed Tom Hampson as vice president of marketing, tasking the former B&Q executive with driving growth across the supermarket chain and its George clothing brand as the retailer seeks to strengthen its competitive position
Posted: 16/02/2026
Helena Dickinson, chief executive of the British Retail Consortium (BRC), has said that a slowing down of the decline in retail footfall offers some "cautious optimism" for the industry.
Posted: 16/02/2026
Co-op has announced that its members will benefit from special member prices when purchasing its products through the Just Eat Platform.
Posted: 16/2/2026
Deliveroo has partnered with embedded finance platform Liberis to launch a new funding solution for restaurants and food businesses on the food delivery platform.
Posted: 16/2/2026
Starbucks has rolled out a new payment platform across 943 stores in the UK, Austria and Switzerland.
Posted: 13/02/2026
Asos will open an immersive pop-up shop in London to showcase a variety of viral beauty products and enable customers to buy exclusive bundles from its Face + Body category.
Posted: 13/02/2026
Shoppers can now use the tool within PayPal to ask for product suggestions, explore relevant items, and browse curated selections from Debenhams-owned brands like Karen Millen, boohoo and boohooMAN.
Posted: 13/2/2026
New Look has announced that its loyalty programme has grown to one million members following its launch in October last year.
Posted: 12/2/2026
Amazon Pharmacy will expand same-day prescription delivery to 4,500 cities and towns across the US by the end of 2026, adding nearly 2,000 new communities over the course of this year.
Posted: 12/2/2026
EE has announced that 11 of its stores across Essex will offer 'Stay Safe with AI' appointments.
Posted: 12/2/2026
As part of the new measures, which come under the Ecodesign for Sustainable Products Regulation (ESPR), companies will be required to disclose information on the unsold consumer products they discard as waste.
Posted: 11/2/2026
Sustainable fashion brand Eileen Fisher has rolled out new technology designed to unify customer interactions across channels, improve the in-store experience and increase its operational agility.
Posted: 11/2/2026
An investigation by consumer champion Which? has found that melatonin supplements are being illegally advertised by multiple retailers including Amazon, eBay, Superdrug Marketplace, and Temu.
Posted: 11/2/2026
Aldi will invest more than £300 million in 2026 to upgrade and extend its existing UK stores, adding to a previously announced £370 million expansion drive to open 40 new outlets next year
Posted: 11/02/2026
Superdrug has announced that it will open 30 new stores this year, creating around 600 new jobs.
Posted: 10/2/2026
Betsson Group, the global sports betting and gaming operator, has completed a procurement digitalisation project to drive business growth.
Posted: 10/2/2026
Amazon has launched Pay by Bank, a new service which allows customers to pay for purchases directly from their UK bank accounts.
Posted: 10/2/2026
Germany’s competition authority has barred Amazon from influencing third-party seller prices on its German marketplace and ordered the company to repay about €59 million
Posted: 10/01/2026
Online furniture retailer Wayfair has rolled out different payment options to enable customers in Canada and the UK to split their payments.
Posted: 9/2/2026
Restaurant Brands Europe (RBE), which operates brands including Burger King and Tim Hortons in locations across Spain, Italy and Portugal, has installed new technology to improve demand forecasting and automate ingredient replenishment.
Posted: 9/2/2026
Tesco has said it is on track to opening more than 70 Express stores before March 2027.
Posted: 9/2/2026
Frasers Group has agreed to acquire a majority shareholding in Maxi Sport, an Italian multi-sport retailer
Posted: 06/02/2026
Casino Group, which owns and operates over 7,500 convenience stores in France, has signed a long-term agreement with Spar International which will remain in place until at least 2039.
Posted: 6/2/2026
Lidl has announced an investment of £29 million in employee pay, claiming the move will make it the UK’s highest paying UK supermarket.
Posted: 6/2/2026
Through the platform, the supermarket chain aims to deliver tailored, relevant offers and communication in real time, whilst complementing its existing loyalty and customer programmes.
Posted: 6/2/2026
Parcel delivery company Evri Group has launched a new apprenticeship scheme which is designed to strengthen data and AI skills across its workforce.
Posted: 5/2/2026
The programme, which is in its fifth wave, has led to 34 suppliers listing their products on the retailer's shelves since 2022, with 86 product lines brought to market.
Posted: 5/2/2026
Belgian retailer Extra Shop has installed electronic shelf labels (ESL) in 40 of its stores.
Posted: 5/2/2026
South Korean e-commerce giant Coupang confirmed on Thursday that personal data from an additional 165,000 user accounts had been exposed, extending a crisis that has now entered its fourth month
Posted: 05/06/2026
Walmart has become the first traditional retailer to achieve a $1 trillion market capitalisation, joining an exclusive group dominated by technology companies
Posted: 05/02/2026
Amazon has partnered with the Indian Institute of Technology Roorkee (IIT Roorkee) to develop packaging materials made from agricultural waste.
Posted: 4/2/2026
In her new role, she will oversee Gymshark’s ambition to become a fully omnichannel business, including introducing new products and scaling new business channels.
Posted: 4/2/2026
Asos has announced it has upskilled around 100 designers in generative AI (genAI), giving them access to a new tool that can turn their sketches into realistic photos.
Posted: 4/2/2026
The Advertising Standards Authority has ruled that Co-op misled shoppers by comparing some products with dissimilar Aldi alternatives in its price match scheme
Posted: 04/02/2026
Beauty brand Coty has announced it is partnering with OpenAI to implement advanced AI tools across its global business.
Posted: 3/2/2026
Ocado chief financial officer (CFO) Stephen Daintith is to join the Kingfisher board as non-executive director and member of the company’s audit and nomination committees on 1 April.
Posted: 3/2/2026
Aldi has invested over £22 million this year to cut the prices of hundreds of products.
Posted: 3/2/2026
British video game retailer Game is shutting its last three standalone shops following its entry into administration last week, ending more than three decades of presence on the UK High Street
Posted: 03/02/2026
Walmart has announced it will increase pay for employees working in its pharmacy operations teams through new investment across almost 4,600 locations in the US.
Posted: 2/2/2026
The organisation said that retailers and suppliers need to plan their approach to the technology before automated retail “rewrites how people shop”.
Posted: 2/2/2026
The UK government has announced it will invest £150 million to renew “ailing High Streets”, targeting areas that have been hit hardest in recent years.
Posted: 2/2/2026
Bankrupt luxury retailer Saks Global is ending its "Saks on Amazon" e-commerce partnership with Amazon.com as the company refocuses its business strategy during Chapter 11 proceedings
Posted: 02/02/2026
Primark has announced it will open stores in the UAE, Bahrain and Qatar this year, expanding the number of countries it operates in to 21.
Posted: 30/01/2026
Co-op is opening 18 new stores in the first quarter of this year, including refurbished sites, following investment to improve the shopping experience in High Streets and communities
Posted: 30/01/2026
Orders are fulfilled through a technical agreement with Nash, an AI infrastructure for logistics company, which co-ordinates deliveries on behalf of the grocery retailer through couriers from Stuart, Uber Direct, and Just Eat Go.
Posted: 30/1/2026
Amazon is reportedly in talks to invest as much as $50 billion in ChatGPT developer OpenAI
Posted: 30/01/2026
Lidl Netherlands is ending bulk discount on food products, stating that every customer deserves a low price per product.
Posted: 29/01/2026
Sainsbury’s has announced that it will increase wages for hourly paid employees by five per cent.
Posted: 29/01/2026
Former chief executive of Lidl UK Ronny Gottschlich will be joining the Co-op board as an independent non-executive director.
Posted: 29/1/2026
The move forms part of the online marketplace’s ambition to become the “go-to” platform for home services like plumbing, cleaning, and tuition.
Posted: 29/1/2026
Boots has announced a leadership reshuffle that could prepare the ground for the iconic British retailer to separate from its parent company and potentially return to the London stock market
Posted: 29/01/2026
Amazon has announced it will close all Amazon Go and Amazon Fresh stores as it focuses on expanding Whole Foods Market and home delivery.
Posted: 28/1/2026
Booking.com and OpenAI are launching a programme to train 20,000 SMEs across Europe in AI skills.
Posted: 28/01/2026
Aldi has announced that it will invest over £370 million to open new stores across Britain this year.
Posted: 28/01/2026
Home Secretary Shabana Mahmood unveiled a £7 million investment to combat organised retail crime on Sunday as part of sweeping policing reforms designed to tackle everyday offences that have surged since 2010
Posted: 28/01/2026
Ikea has announced it will launch its second hand marketplace in Spain, Norway, Portugal, Poland and Sweden later this week.
Posted: 27/01/2026
The technology is designed to streamline the post-purchase experience across the retailer’s portfolio, including Debenhams, Karen Millen, boohoo, boohoo Man, and PrettyLittleThing.
Posted: 27/1/2026
Just Eat Takeaway.com has launched an AI voice assistant for iOS and Android devices in the UK
Posted: 27/01/2026
Aldi has announced it will create 500 apprenticeship roles over the course of this year.
Posted: 27/01/2026
Online food delivery company Just Eat Takeaway has formed a European Works Council (EWC) to support its employees working across the continent.
Posted: 26/1/2026
Amazon is said to be preparing to cut roughly 16,000 corporate positions starting this week, bringing the online retailer's total workforce reduction to approximately 30,000 employees
Posted: 26/01/2026
Swiss multinational food maker Nestlé has appointed its first-ever global e-commerce innovation and AI lead.
Posted: 26/1/2026
McCabes Pharmacy has carried out a company-wide digitisation strategy covering auditing, asset and stock monitoring, customer service, internal communications, and major projects.
Posted: 26/1/2026
The UK retail trade association, which tracks consumer sentiment surrounding the economy and personal finances every year, finds that consumer expectations over the next three months of the state of the economy improved to -32 in January.
Posted: 23/1/2026
Black Sheep Coffee is currently looking to enlist the support of an IT services firm as it presses ahead with ambitious expansion plans both in the UK and abroad.
Posted: 23/1/2026
US department store Macy's is rolling out new ad server and mediation technology to improve its media network.
Posted: 23/1/2026
B&Q will open its first standalone TradePoint store in Barking this March, marking a strategic shift as the home improvement retailer seeks to transform its trade division into a £1 billion business
Posted: 23/01/2026
Ride-hailing company Lyft has implemented a new payment system for taxi app Freenow as part of a partnership with London-based FinTech Checkout.com.
Posted: 22/1/2026
Aldi has bolstered its nationwide network of parcel collection and drop-off points with 50 new locations this week.
Posted: 22/1/2026
The platform, which is already used by several retailers and UK police forces, is designed to make it easier and quicker for colleagues to report security incidents.
Posted: 22/1/2026
Swedish furniture retailer IKEA plans to invest over 200 billion rupees ($2.2 billion) in India during the next five years, more than doubling its current commitment as it expands stores and increases local sourcing
Posted: 22/01/2026
The health and beauty retailer is currently offering these zones at six of its stores, including Dartford Bluewater Park, Manchester Trafford Centre, Newcastle Eldon, London White City, Sheffield Meadowhall and Dublin Liffey Valley.
Posted: 21/1/2026
The French cosmetics business is opening the hub as a global base for AI-driven beauty innovation, helping to accelerate the implementation of advanced AI beauty technology.
Posted: 21/1/2026
A select group of Londoners can now get their Amazon orders delivered in just half an hour thanks to a new service launched this week in the capital by the American e-commerce giant.
Posted: 21/1/2026
Asda will transfer around 1,200 warehouse staff to parcel giant DHL as part of plans to outsource online fulfilment for its George clothing brand, a move the GMB union claims puts jobs at risk despite the supermarket's assurances that employee protections will apply
Posted: 21/01/2026
Dominique Highfield, who currently serves as CFO at flower delivery service Bloom & Wild, will join DFS permanently in May.
Posted: 20/1/2026
With the initial trial being a success, AO says musicMagpie will now have a presence at more than 1,300 Timpson stores across the UK.
Posted: 20/1/2026
WHSmith has named Leo Quinn as executive chairman to replace Annette Court, who will step down following the company's annual general meeting on 2 February
Posted: 20/01/2026
The technology aims to help the sports fashion retailer improve shelf availability and make more accurate, data-driven inventory-focused decisions.
Posted: 20/1/2026
Roland Smith, a seasoned executive with more than 25 years of experience, took over the reins from Lord Stuart Rose today following the latter’s five-year tenure at the firm.
Posted: 19/1/2026
Frasers Group is to combine the Sports Direct Membership loyalty scheme into its flagship rewards product Frasers Plus less than a year after its launch.
Posted: 19/1/2026
Saks Global has received US court approval to draw on $400 million in bankruptcy financing, providing the luxury retailer with urgent liquidity to continue operations following its $3.4 billion debt filing
Posted: 19/01/2026
Princess Anne presented the title after Perkins received his CBE for services to business and trade in the King’s Birthday Honours list last summer, alongside Greggs chief executive Roisin Currie and BBC Radio 4 journalist Martha Kearney.
Posted: 19/1/2026
Amazon has announced a consultation to close its first UK fulfilment centre, opened in 1998, putting 590 jobs at risk
Posted: 16/01/2026
Walmart’s commercial ultra-fast drone delivery service has kicked off in selected Walmart stores in the Houston area
Posted: 16/01/2026
The pan-Europe website, called eu.topshop.com, went live this week in 23 European countries, including France, Germany, Italy and Spain.
Posted: 16/1/2026
Ikea is trialling a virtual product experience in ‘Welcome to Bloxburg’, a life-simulation game on the Roblox platform where players build and design homes.
Posted: 15/1/2026
Lidl has announced the appointment of Louise Weise as chief customer officer.
Posted: 15/01/2026
Coca-Cola has reportedly abandoned plans to sell Costa Coffee after private equity bidders failed to meet its £2 billion asking price, ending a months-long auction that would have crystallised a substantial loss on the struggling UK coffee chain
Posted: 15/01/2026
Currys has appointed Thomasz Mazur as its new head of customer data and orchestration
Posted: 15/01/2026
Walmart has appointed Sean Scott as senior vice president AI Shopping.
Posted: 14/01/2025
The optical retail chain said that the new store has the latest diagnostic testing equipment, as well as digital screens showcasing its offers.
Posted: 14/1/2026
Italian fashion retailer LuisaViaRoma is implementing a cloud-based unified commerce platform as it seeks to unify its physical retail operations and create a more agile, efficient and digitally connected store network
Posted: 14/01/2026
Lidl GB will open 19 UK stores over eight weeks and invest £43 million in refurbishing more than 70 sites, the company said
Posted: 14/01/2026
Aldi has announced that it will increase pay for store employees as part of a £36 million investment in pay and benefits.
Posted: 13/01/2025
Papa Johns is transitioning its legacy on-premise systems to an AI-powered unified enterprise platform as the company looks to boost operations across its 3,200 US restaurants
Posted: 13/01/2026
Amazon has begun drone flights out of its Darlington fulfilment centre ahead of the roll out its Prime Air service later this year.
Posted: 13/01/2025
Primark will open a new store at Wimbledon Quarter, its first new London location in around a decade, with construction due to start in the coming months and opening targeted for late 2026 or early 2027
Posted: 13/01/2026
Walmart is expanding drone delivery to 150 new US stores over the next year as the retail giant looks to shift the service from a regional option to nationwide one
Posted: 12/01/2026
Heineken chief executive officer Dolf van den Brink will step down on 31 May after nearly six years leading the world's second-largest brewer through a period marked by the pandemic, surging costs and declining beer sales
Posted: 12/01/2026
Papa Johns has partnered with Google Cloud to become the first restaurant to use its agentic AI tool for food ordering.
Posted: 12/01/2026
British sportswear giant JD Sports is reportedly planning to enable its US customers to search for and purchase items directly through major AI platforms, including Microsoft Copilot, Google Gemini, and ChatGPT
Posted: 12/01/2026
Google has announced the launch of Universal Commerce Protocol (UCP), a new open standard for agentic commerce designed to work across the shopping journey.
Posted: 12/1/2025
Merchant product catalogues will become purchasable through PayPal’s store sync, a capability of its recently launched agentic commerce services.
Posted: 9/1/2026
Carrefour has announced a new franchise and supply partnership with Queens Supermarket PLC, a subsidiary of Midroc Investment Group.
Posted: 9/1/2026
Walmart Connect Mexico has announced a large-scale deployment of AI in-store audience intelligence sensors
Posted: 09/01/2026
The figures come from a study conducted by Tesco which analysed more than 7,000 shoppers at the supermarket.
Posted: 9/1/2026
Carlyle is preparing a sale of The Very Group, with an auction valued at around £2 billion expected to start shortly, according to reporting from Sky News
Posted: 09/01/2026
UK shoppers spent £19.6 billion over the four weeks to Christmas 2025, an increase of 2.5 per cent compared to the previous year, according to figures from data firm NielsenIQ (NIQ).
Posted: 8/1/2026
Asda has extended its price promise by pledging that it will be cheaper than Tesco, Sainsbury’s and Morrisons on “thousands” of everyday products, as well as loyalty card prices.
Posted: 8/1/2026
Nike has promoted Rajeev Aikkara to vice president of technology
Posted: 08/01/2026
Agentic commerce could pave the way for personal shopping ‘AI-gents’ in the next five years, according to a new report from the Information Commissioner’s Office (ICO).
Posted: 8/1/2026
The supermarket chain’s FutureMaker programme, which will create nearly 50 roles at the Centre, also includes skills building across data and analytics, change and transformation, and business decision-making.
Posted: 7/1/2026
Co-op has expanded its own-brand wholesale range to take advantage of industry trends and growth areas such as “dinner for tonight” and food-to-go.
Posted: 7/1/2026
East of England Co-op has completed the first pilot of a communication platform designed to deliver shelf-edge digital experiences
Posted: 07/01/2026
Waitrose will open its first South West distribution centre in Avonmouth, Bristol, in early 2027, creating more than 550 jobs as part of a multi‑year £1 billion investment across the brand
Posted: 07/10/2025
Tesco has announced that it will hold prices on over 3,000 branded products as part of a new low prices scheme.
Posted: 6/1/2026
Sainsbury’s has appointed former Asda supplier change manager Christina Sharp as senior change manager, core commercial transformation
Posted: 06/01/2025
Amazon must face a proposed class-action lawsuit alleging price gouging during the COVID‑19 pandemic after a US district judge in Seattle rejected the company’s bid to dismiss the case
Posted: 06/01/2026
High street chains Claire’s and The Original Factory Shop are poised to appoint administrators, placing more than 2,000 jobs at risk after a challenging festive period
Posted: 06/01/2026
Morrisons has announced it will drop the price of over 2,500 items both instore and online.
Posted: 5/1/2026
Lidl GB has reported its strongest festive trading period to date, with sales up 10 per cent year-on-year and turnover surpassing £1.1 billion in the four weeks to Christmas Eve, according to company figures
Posted: 05/01/2026
Amazon veteran Satish Guddati has left Amazon Web Services (AWS) to join supply chain technology start‑up Auger as principal engineer
Posted: 05/01/2026
Asos will introduce a transparency tool on 6 January that shows UK customers their personal return rate and clarifies when charges apply
Posted: 05/01/2026
Ocado Group has announced that mutual exclusivity with retailers in most of its markets where its technology is live has ended.
Posted: 2/1/2026
The supermarket says that it is already number one for animal welfare across the UK, with the move also putting it in top spot for charcuterie standards.
Posted: 2/1/2026
The retailer said that Corcoran, who is joining the company on 5 January, will lead the supermarket’s technology and data teams as it continues to "develop and optimise its systems" following the culmination of its businesses separation project from Walmart.
Posted: 2/1/2026
Currys has announced it will install new payment infrastructure to enable the technology retailer to adopt emerging technologies, including AI.
Posted: 2/1/2026
American department store chain Bloomingdale’s has hired Kirsten Miller as its new chief technology officer
Posted: 23/12/2025
As 2025 draws to a close, we added up the numbers to bring you a round-up of Retail Systems’ most popular stories of the year.
Posted: 23/12/2025
The past 12-months have been transformative and challenging for the retail sector, with retailers experimenting with new technologies and strategies whilst grappling with the heightened threat of cyberattacks and rising retail crime.
Posted: 23/12/2025
Starbucks has announced the appointment of Anand Varadarajan as its new executive vice president and chief technology officer (CTO).
Posted: 23/12/2025
Subway's current chief information officer (CIO), Dave Blankenship, has stepped down after five years in the role
Posted: 22/12/2025
The research, which surveyed UK 2,000 shoppers, found that as well as prioritising security, consumers are also seeking frictionless experiences.
Posted: 22/12/2025
French grocery retailer Carrefour has opened its second fully AI-powered microstore in Belgium.
Posted: 22/12/2025
Customers within a 2km radius of the participating Southern Co-op stores, including Guildford, Wimbledon, and Winchester, will now be able to choose from up to 6,500 product lines on the Deliveroo app.
Posted: 19/12/2025
River Island has migrated to the Shopify platform and deployed real-time inventory technology as part of its omnichannel transformation
Posted: 19/12/2025
Footwear retailer Deichmann has implemented a new order fulfilment platform designed to improve the ordering system across multiple countries.
Posted: 19/12/2025
The Financial Conduct Authority (FCA) will give banks and payment providers greater freedom to set contactless card payment limits from March 2026
Posted: 19/12/2025/
The move forms part of the next phase of Widdop & Co.’s move to broaden its model beyond wholesale distribution to build direct consumer relationships.
Posted: 18/12/2025
Usdaw has called for retail workers to be offered free vaccinations as the UK sees a rise in flu cases.
Posted: 18/12/2025
Dutch supermarket chain Plus is implementing new electronic shelf labels (ESL) across its 265 stores
Posted: 18/12/2025
Tesco has agreed a three‑year partnership with French startup Mistral AI to develop generative artificial intelligence tools across its retail operations
Posted: 18/12/2025
Autogrill is integrating a suite of managed services and new retail technology solutions across its Italian restaurants as it seeks to boost operational continuity of its services across the country
Posted: 17/12/2025
Fashion retailer Mango has announced the launch of two new capsule collections for Mango Kids and Mango Teen which are made using recycled fibres.
Posted: 17/12/2025
Matches, the luxury fashion retailer wound down earlier this year, is to return under new ownership after its brand assets and in‑house label Raey were acquired by Joe Wilkinson and Mario Maher, the founders of members‑only shopping app Mile
Posted: 17/12/2025
Customers will now be able to choose from 10,000 products to be delivered to their homes in as little as 30 minutes through its partnerships with Uber Eats, Deliveroo, and Just Eat.
Posted: 17/12/2025
The British Retail Consortium (BRC) said that the four-quarter average, which smooths out the seasonal variations in hiring, showed 2.8 million jobs in September 2025, 74,000 fewer than the same period last year and 355,000 fewer than 10 years again.
Posted: 16/12/2025
Temu has released a new app for Shopify merchants that allows small and mid-sized businesses to list and manage products on Temu directly from their Shopify dashboards
Posted: 16/12/2025
Waitrose is installing cash automation technology in its UK stores to help streamline the back-office cash management process.
Posted: 16/12/2025
River Island has rolled out a new central product information management (PIM) system as part of a major digital transformation designed to strengthen its omnichannel presence
Posted: 16/12/2025
More shoppers are using debit cards as higher interest rates have made shopping using credit cards more expensive, according to research from The British Retail Consortium (BRC).
Posted: 15/12/2025
The move, which allows shoppers to select a scheduled delivery slot for their teddy bear or plush toy within participating areas, follows a similar partnership in the US.
Posted: 15/12/2025
Primark has appointed Aston Banks as its new director of digital transformation
Posted: 15/12/2025
Morrisons has strengthened its climate strategy with a commitment to reach net-zero greenhouse gas emissions across its full value chain by 2050
Posted: 15/12/2025
Retailers including Coach, Kate Spade, and URBN, which owns several brands including Anthropologie and Urban Outfitters, are rolling out Stripe’s newly launched suite of agentic commerce solutions.
Posted: 12/12/2025
Heineken has launched WhatsApp technology that swaps voice notes for real conversation over a beer as it seeks to revive the art of face-to-face interaction
Posted: 12/12/2025
John Lewis has launched three new in-store dining experiences as sales in its existing hospitality outlets have risen by almost 10 per cent over the past year.
Posted: 12/12/2025
Waitrose is to deploy electronic shelf labels (ESL) across all of its stores, completing the rollout in 2026.
Posted: 12/12/2025
The new AI-driven tech, developed by Ocula Technologies, aims to create high quality, search optimised copy at scale to help customers find the right products faster.
Posted: 11/12/2025
Home improvement retailer Wickes has expanded its partnership with same day courier CitySprint.
Posted: 11/12/2025
France-headquartered retail giant Carrefour has opened its first mobile pop-up store at a Christmas market in Brussels.
Posted: 11/12/2025
Uber Eats and Starship Technologies have launched autonomous deliveries in Leeds just in time for the festive season
Posted: 11/12/2025
US grocery specialist Coborn’s has integrated an AI pricing platform across its family of supermarket brands
Posted: 10/12/2025
Amazon has said it will allocate over $35 billion in its Indian businesses with new investments aiming to create 3.8 million direct, indirect, induced and seasonal jobs by 2030
Posted: 10/12/2025
Aldi has announced that it will open five new stores in 24 hours on Thursday and Friday this week.
Posted: 10/12/2025
The platform provides "fast access" to its full product offering and digital services, including the AI Skin Observer and genAI powered chatbot; persistent login and one-click payment; exclusive in-app offers; and push notifications for new products.
Posted: 10/12/2025
Almost three fifths of retail tasks across core functions could be augmented or automated by AI by the year 2035, according to new research.
Posted: 10/12/2025
Schnucks Markets, one of the largest privately held supermarkets chain in the US, has integrated an AI and data products platforms as it seeks to boost its retail data and analytics operations
Posted: 09/12/2025
Online marketplace Gumtree has made its first investment in delivery infrastructure to enable sellers to ship products directly via the company’s website.
Posted: 9/12/2025
Matalan has announced it will upgrade a further 10 stores following a successful first phase of its refurbishment programme.
Posted: 9/12/2025
Abercrombie & Fitch is rolling out RFID technology across stores around the world to boost its stock management strategy.
Posted: 9/12/2025
Burberry has appointed Matteo Calonaci as its chief operating and supply chain officer and Johnattan Leon as its chief customer officer (CCO)
Posted: 08/12/2025
Frank's Catering (Frank's), one of London's oldest family-run catering companies, is expanding its delivery services across London to meet increasing demand
Posted: 08/12/2025
Crew Clothing is is opening four new stores in the UK before the end of the year, with plans to expand to further sites in 2026.
Posted: 8/12/2025
The Fragrance Shop has rolled out an AI-powered retail operations platform to support its frontline stuff
Posted: 05/12/2025
The Kingston store is the company's fourth 550 sq ft concept store following recent launches in Altrincham’s Stamford Quarter, Aylesbury, and Solihull High Street.
Posted: 5/12/2025
New Look has further modernised its omnichannel strategy in time for the festive peak with the completion of its migration to SAP Commerce Cloud
Posted: 05/11/2025
The UK’s two largest independent co-operatives, Central Co-op and the Midcounties Co-operative, have agreed to merge to create a new society.
Posted: 4/12/2025
Albertsons has launched an AI-powered shopping assistant to make grocery shopping faster, smarter and more personalised
Posted: 04/12/2025
Jo Malone London has launched an AI scent advisor powered by Google Cloud on its US and UK websites
Posted: 04/12/2025
Dior has rolled out new warehouse management and data capture software that incorporates augmented reality (AR) to boost warehouse operations and optimise workflows
Posted: 03/12/2025
Czech delivery platform foodora is launching a pilot project in Prague to bring hot food and grocery orders to customers using autonomous robots.
Posted: 3/12/2025
Amazon will lower a range of fees for independent sellers across Europe, targeting low-priced fashion and everyday goods while making selective increases to keep its fulfilment network efficient
Posted: 03/12/2025
US Republican senator Tom Cotton has urged the departments of Justice and Homeland Security to investigate Shein and Temu over alleged large‑scale intellectual property theft and counterfeiting
Posted: 02/12/2025
Snapchat has launched the Snapchat Winter Village, a festive Augmented Reality (AR) shopping experience featuring BOSS, Lancôme, and Chopard
Posted: 02/12/2025
Dutch online retailer bol has launched an AI-powered feature in its app to help customers search for suitable presents in time for the festive season.
Posted: 2/12/2025
Visa has partnered with Amazon Web Services (AWS) to enable developers and enterprises to deploy agentic AI commerce systems.
Posted: 2/12/2025
Crew Clothing has revealed plans to integrate gamification and broader engagement features into its existing AI-powered task management platform.
Posted: 2/12/2025
Topps Tiles has announced the appointment of Caroline Browne as the company's new chief financial officer (CFO).
Posted: 1/12/2025
Danish retailer Jysk has migrated to an open-source platform for full lifecycle API management as it seeks to improve its omnichannel strategy
Posted: 01/12/2025
Trad also previously worked at Amazon for six years, where she was most recently the head of strategy, insights, and analytics, global business operations, Amazon Ads.
Posted: 1/12/2025
Amazon workers and campaigners mounted coordinated strikes and protests across more than 30 countries from Black Friday through Cyber Monday
Posted: 01/12/2025
The European Council and Parliament have reached a provisional political agreement to create new payments regulation which will enable retailers to offer cash withdrawals without a purchase.
Posted: 28/11/2025
Joe & The Juice is expanding its presence in Latin America with the opening of its first store in Mexico City
Posted: 28/11/2025
Sainsbury’s has launched its Nectar loyalty programme on Deliveroo, allowing members to collect points when ordering the supermarket’s eligible products via the delivery app
Posted: 28/11/2025
The “immersive” and “shoppable” catwalk production is being developed by THG Studios in collaboration with PayPal and Google Cloud.
Posted: 27/11/2025
Rachel Reeves announced on Wednesday that the High Street would benefit from permanently lower rates for retail, hospitality, and leisure (RHL), worth nearly £900 million a year. The cuts will be funded by higher rates for the most expensive properties such as warehouses used by large online retailers.
Posted: 27/11/2025
Deliveroo is rolling out Christmas tree delivery service across the UK
Posted: 27/11/2025
Australia’s consumer watchdog has warned shoppers to be cautious during Black Friday and Cyber Monday as it intensifies scrutiny of deceptive sales tactics and the rise of so‑called “ghost stores”
Posted: 27/11/2025
Aldi Süd is planning to modernise its IT infrastructure and boost automation as part of wider digital transformation strategy.
Posted: 27/11/2024
Abercrombie & Fitch (A&F) has announced a new agentic commerce partnership which will enable it to become one of the first in the world to make its products available to purchase via genAI chatbots like Perplexity.
Posted: 26/11/2025
Primark has launched a proof of concept (POC) that accepts both cash and card payments at its self-service checkouts in York
Posted: 26/11/2025
Hilton Food Group said on Tuesday that Steve Murrells has stepped down as its chief executive officer, with immediate effect, as the Huntingdon-based meat and seafood supplier continues to navigate a difficult trading backdrop
Posted: 26/11/2025
Debenhams Group, which owns brands including PrettyLittleThing, Karen Millen and boohoo, has announced it will launch a new retail media platform.
Posted: 26/11/2025
7-Eleven has launched a nationwide alcohol cashback programme which is now live in over 10,500 7-Eleven and Speedway stores across the US
Posted: 25/11/2025
The move aims to give Temu sellers in the UK access to a wider range of delivery options, as well as reduced postage costs for merchants on the Chinese digital marketplace.
Posted: 25/11/2025
Morrisons is to install a network of 300 digital advertising screens across its supermarkets in the UK.
Posted: 25/11/2025
OpenAI has introduced a shopping research feature in ChatGPT designed to compile personalised buying guides using up-to-date product information from retailers
Posted: 25/11/2025
German supermarket chain Rewe has announced it is trialling grocery deliveries using autonomous vehicles in the city of Bochum.
Posted: 24/11/2025
Auchan is deploying 50,000 smart green pallets across its logistics warehouse and stores in France as the multinational retail group looks to reduce its environmental impact
Posted: 24/11/2025
Marks & Spencer has named 500 potential locations for new and renewed Food stores as it accelerates plans to double the size of its food business and reshape its estate
Posted: 24/11/2025
The mobile-first technology is designed to provide the retail giant's finance team with real-time visibility, automated policy compliance, and embedded cost-saving controls.
Posted: 24/11/2025
Ocado Group has partnered with Auchan Polska to launch an automated customer fulfilment centre (CFC) for the grocery retail chain at Wilcza Góra near Warsaw.
Posted: 21/11/2025
Cosmetic retailer Lush has rolled out what it calls a “truly omnichannel” rewards programme, as it looks to bring its app to the forefront of customer engagement
Posted: 21/11/2025
The move comes as apprenticeship starts have dropped by 31 per cent since the introduction of the Apprenticeship Levy in 2017, according to data from the Department for Education.
Posted: 21/11/2025
Uber Eats has announced a partnership with Starship Technologies to roll out autonomous delivery robots across multiple countries.
Posted: 21/11/2025
Marks & Spencer has unveiled RE:Spark, a renewable‑energy programme created with Schneider Electric to help suppliers transition to cleaner electricity as part of the retailer’s Plan A sustainability strategy
Posted: 21/11/2025
Parcel delivery firm DPD has announced plans for a long-term trial of the all-electric Mercedes-Benz eActros 300 lowliner.
Posted: 20/11/2025
Meal kit provider HelloFresh has announced it will use generative AI-powered tools to create recipe cards.
Posted: 20/11/2025
Shoemaker Clarks has broadened its global digital footprint by rolling out on a series of online marketplaces, including Shein, TikTok Shop, Secret Sales, Walmart and Target, with Dress for Less to follow soon
Posted: 20/11/2025
Retail Systems is delighted to announce the launch of the Retail Systems Awards 2026, with nominations now open until 11 February
Posted: 20/11/2025
The chief executive of WHSmith Carl Cowling has stepped down following an independent review by Deloitte which found accounting errors in the retailer’s North American business.
Posted: 19/11/2025
US discount retailer Family Dollar is boosting on-demand delivery of its product offering, including everyday essential, convenience items and household goods, through a new partnership with DoorDash
Posted: 19/11/2025
The company said that it has decided to shut the warehouses because its automated fulfilment network has not met financial expectations.
Posted: 19/11/2025
Britain will ban the resale of tickets for concerts, sport and theatre above their original cost, with ministers set to detail the plan this week following a fan-led backlash over soaring prices on secondary platforms
Posted: 19/11/2025
Chocolate producer Barry Callebaut is to use AI to develop its recipes following supply chain shortages and higher cocoa prices.
Posted: 18/11/2025
Superdrug has partnered with rapid delivery platform Just Eat, allowing customers to order and receive around 8,000 beauty, baby care and medical products in as little as 30 minutes.
Posted: 18/11/2025
Levi Strauss & Co is developing an integrated agentic AI orchestration platform based on a single ‘super-agent’ to simplify and automate task-oriented work across the organisation
Posted: 18/11/2025
Ford Motor and Amazon have launched a programme for franchised Ford dealers to list and sell certified pre‑owned vehicles on Amazon’s Autos marketplace, starting in Los Angeles, Seattle and Dallas
Posted: 18/11/2025
Currys has completed the rollout of electronic shelf labels (ESLs) across all 295 stores in the UK and Ireland
Posted: 17/11/2025
Marks & Spencer (M&S) has agreed a partnership with Australian supermarket Coles to sell its food products in Australia for the first time
Posted: 17/11/2025
Debenhams Group, owner of brands including Karen Millen and PrettyLittleThing, has adopted a new agentic AI tool to manage sales, stock and pricing more effectively across its portfolio
Posted: 17/11/2025
The world’s largest retailer Walmart has confirmed that John Furner will take over as chief executive officer on 1 February 2026, succeeding Doug McMillon, who will retire on 31 January 2026 after more than a decade in the role
Posted: 17/11/2025
UK independent leather retailer Lakeland Leather has integrated a new system that allows customers to choose a ‘Ship to Shop’ option at checkout
Posted: 14/11/2025
Marks & Spencer (M&S) has become the first UK brand to join Swedish sustainable textile manufacturer Circulose as a scaling partner.
Posted: 14/11/2025
The Curator, available through the company’s app, supports product discovery, helping shoppers to consolidate multiple searches and browsing for gifts or general purchases.
Posted: 14/11/2025
FStech and Retail Systems have successfully staged the Payments Awards 2025, honouring the most innovative companies and individuals transforming the payments landscape
Posted: 14/11/2025
Fashion retailer Mango has implemented a new AI-powered supply chain platform designed to improve the quality and performance of its products.
Posted: 13/11/2025
Ocado Intelligent Automation (OIA), a division of British Ocado Group, has announced the opening of its new North American Solutions Hub in Dallas, Texas
Posted: 13/11/2025
More than a quarter – 28 per cent – of UK adults are happy for AI shopping assistants to automatically make purchases without their permission, according to new research commissioned by B&Q and Screwfix owner Kingfisher.
Posted: 13/11/2025
Marks & Spencer has appointed British Airways chairman and chief executive officer Sean Doyle as a non-executive director, effective 1 December 2025, as the retailer continues a board refresh linked to its Reshaping for Growth strategy
Posted: 13/11/2025
Online marketplace Gumtree has partnered with delivery company Evri to launch its first-ever integrated delivery service for UK customers.
Posted: 12/11/2025
American multinational fashion holding company Tapestry has promoted Fabio Luzzi, currently global head of data at the firm, to chief data and analytics officer
Posted: 12/11/2025
Global hygiene and health group Essity is partnering with Accenture and Microsoft to accelerate the use of AI agents across the business.
Posted: 12/11/2025
More than 2,700 high street premises were raided and over 920 people arrested during a month‑long operation coordinated by the National Crime Agency (NCA) to disrupt money laundering, illicit trading and illegal working linked to cash‑intensive businesses, the body has revealed
Posted: 12/11/2025
The British discounter will consolidate multiple legacy networks, including those used for payments and CCTV, into a single point of contact.
Posted: 11/11/2025
American fast-food corporation The Wendy’s Company has hired Edward Gustenhoven as its new vice president, technology services
Posted: 11/11/2025
Asda has signed a new multi-year agreement with Uber Direct to increase the number of locations offering grocery delivery in as little has one hour.
Posted: 11/11/2025
Visa and Mastercard have agreed a revised settlement with US merchants that would lower credit card interchange fees and give retailers more control over which card types they accept, potentially ending two decades of antitrust litigation
Posted: 11/11/2025
Co-op has announced it will launch over 50 new or refurbished stores across the UK before Christmas as it renews its call for the government to lower business rates.
Posted: 10/11/2025
Waitrose has announced it will invest a record £50 million in technology across its store estate.
Posted: 10/11/2025
US investment firm Carlyle has become the controlling shareholder of The Very Group, drawing a close to more than two decades of ownership by the Barclay family
Posted: 10/11/2025
The Scandinavian fashion group owns a number of brands, including Dressmann, Bik Bok, Carlings, Junkyard, Cubus and Volt, as well as running 50 Levi's stores in the Nordics.
Posted: 10/11/2025
The technology was launched earlier this year after the leading UK tile retailer faced difficulty in making sure that product on promotion was merchandised accurately and consistently across its store network.
Posted: 7/11/2025
International fast-fashion retailer Mango has implemented a blockchain-based traceability platform that allows it to track the textile materials used in its clothes, including natural and animal fibres, synthetic fibres, artificial cellulosic fibres and leather
Posted: 07/11/2025
Marks & Spencer (M&S) has partnered with ZEOS, the B2B unit of online retailer Zalando, to fulfil its online direct-to-customer orders across 21 European markets.
Posted: 7/11/2025
Boots has appointed Charlotte Lock as senior vice president for customer and marketing, marking a return to retail for the former John Lewis executive
Posted: 07/11/2025
Marks and Spencer (M&S) has shared that profits have more than halved following a cyber-attack in April this year
Posted: 6/11/2025
With UK shoppers expecting around seven per cent of their total online purchases to be made via AI agents by 2030, the technology could be behind up to £29 billion of online spending, according to new research from Worldpay.
Posted: 5/11/2025
Morrisons has expanded its decade-long partnership with Tata Consultancy Services (TCS) in a bid to roll out new digital products at speed and accelerate its digital transformation with AI technology.
Posted: 5/11/2025
American grocery chain Kroger and grocery tech specialist Instacart are expanding their partnership to include agentic AI in the retailer’s digital customer shopping experience
Posted: 05/11/2025
Amazon has filed a lawsuit against Perplexity in the US District Court for the Northern District of California, seeking to block the startup’s Comet browser agent from purchasing items on its site for users
Posted: 05/11/2025
The Retail Trust is calling on shoppers to show respect for UK retail staff following research that 43 per cent have been abused or attacked every week over the past 12 months
Posted: 4/11/2025
Co-op Media Network (CMN) has completed a landmark roll out of 1,000 front-of-store screens, taking the number of digital advertising touch points to over 15,500 across its store estate
Posted: 04/11/2025
UK pet food subscription company Tails.com has rolled out a new delivery platform.
Posted: 4/11/2025
Marks & Spencer (M&S) has announced plans to sell popular products on TikTok Shop as part of a new pilot scheme.
Posted: 4/11/2025
Associated British Foods said it is considering splitting its Primark fashion chain from its Food operations as part of a strategic review designed “with a view to maximising long-term value”
Posted: 04/11/2025
Dutch-Belgian grocery retailer Ahold Delhaize has announced that it has appointed Alexandros Boussis as the new brand president of local Belgian brand Delhaize.
Posted: 3/11/2025
Tesco has told customers it is using trial measurement technology in store to understand how people engage with its digital screens
Posted: 03/11/2025
John Lewis is opening a VIP lounge in its Oxford Street flagship, a members-only space offering complimentary drinks and massages as the retailer steps up efforts to draw shoppers back to its physical estate
Posted: 03/11/2025
An estimated £4.9 billion stems from immediate lost transactions, while an £3.7 billion reflects reputational damage as dissatisfied customers share their experiences with other potential customers.
Posted: 3/11/2025
Ben's Soft Pretzels has rolled out a new ‘all-in-one' restaurant platform which automates point of sale (POS), loyalty programmes, and marketing and staff planning as part of its ambitious growth plans
Posted: 31/10/2025
Online greeting card retailer Moonpig has announced the appointment of Catherine Faiers as chief executive.
Posted: 31/10/2025
Etsy has named its president and chief growth officer, Kruti Patel Goyal, as its next chief executive officer, succeeding Josh Silverman from 1 January
Posted: 31/10/2025
Cyber criminals are increasing their monitoring of UK businesses, scanning online devices over 4,000 times a day to identify gaps in security, according to data from BT.
Posted: 31/7/2025
Pinterest has announced the launch of a new AI-powered assistant that enables users to chat, collaborate, discover, and shop in one platform.
Posted: 30/10/2025
Hived is expanding its parcel delivery network to eight new locations in the UK
Posted: 30/10/2025
German grocery retailer REWE West has installed an AI-powered autonomous cooking robot in a supermarket in Düsseldorf.
Posted: 30/10/2025
HMV is pressing ahead with its bricks-and-mortar expansion, unveiling plans for three new stores in the UK and Europe before the end of the year
Posted: 30/10/2025
Athletics brand Reebok has announced that it will open its new European headquarters in London, with Marc Le Roux becoming chief executive of Reebok Europe.
Posted: 29/10/2025
Online fashion retailer Asos has announced it will launch a physical pop-up shop on London’s Carnaby Street.
Posted: 29/10/2025
Butlin’s has announced the roll out a new AI-powered platform for employee feedback.
Posted: 29/10/2025
PayPal has agreed a partnership with OpenAI to embed its digital wallet into ChatGPT and connect tens of millions of PayPal merchants to the platform, with launch targeted for 2026
Posted: 29/10/2025
Ride sharing service Uber has overhauled its payment system in partnership with Checkout.com.
Posted: 28/10/2025
Co-op has announced the launch of the Too Good To Waste scheme across stores, offering its members 50 per cent off its loose in-store bakery range after 6pm.
Posted: 28/10/2025
PepsiCo has announced plans to launch a new automated storage and retrieval system at a warehouse in Grodzisk Mazowiecki, Poland.
Posted: 28/10/2025
Marks & Spencer has terminated its technology helpdesk contract with Tata Consultancy Services, months after the retailer suffered a cyber attack which both parties state was unrelated to the Indian firm
Posted: 28/10/2025
Nine major supermarket chains have written to chancellor Rachel Reeves to urge her to exclude shops from the proposed business rates surtax.
Posted: 27/10/2025
The Manchester-based fashion brand has partnered with Verde Digital to strengthen its digital presence, supporting the expansion of its existing range and the launch of new product ranges.
Posted: 27/10/2025
New Look has launched its first loyalty scheme to provide customers with tailored offers and early access to products.
Posted: 27/10/2025
Mondelez is rolling out a generative artificial intelligence tool it says can reduce the cost of producing marketing content by 30 to 50 per cent
Posted: 27/10/2025
The British Independent Retailers Association (Bira) has called for action as figures from the Office for National Statistics (ONS) indicate that shoplifting has risen by 13 per cent.
Posted: 24/10/2025
Asda has announced a new partnership that will see Evri’s ParcelShop service rolled out across all of its stores ahead of the busy festive period
Posted: 24/10/2025
Primark has launched its first store in the Middle East at Grand Plaza, The Avenues in Kuwait, opening in partnership with Alshaya Group and marking the retailer’s first franchise store and 18th international market entry
Posted: 24/10/2025
In an email sent to customers, the supermarket chain said the move is an “extra safety measure” for its drivers.
Posted: 24/10/2025
Norwegian grocery wholesaling group NorgesGruppen is integrating electronic shelf labels (ESLs) at its shops as it looks to boost its in-store digital operations and the customer service experience
Posted: 23/10/2025
Aldi has launched ‘colleague shops’ across the country to give employees working in its offices and warehouses the chance to buy products that cannot be sold in store.
Posted: 23/10/2025
Amazon has launched AI-powered smart glasses to enable its delivery drivers to find hazards, navigate to customers’ doorsteps and improve customer deliveries.
Posted: 23/10/2025
Central Co-op has prevented more than 8,000 tonnes of food waste over the past three years thanks to the rollout of an AI-driven tool.
Posted: 23/10/2025
Fashion retailer Gap is set to reopen standalone stores in the United Kingdom this winter, reinstating a UK flagship in London’s Covent Garden and adding sites at Westfield London and Wembley Park’s London Designer Outlet
Posted: 23/10/2025
Morrisons has announced that it will roll out electronic shelf labels (ESLs) across all of its 497 supermarkets.
Posted: 22/10/2025
Online retailer Zalando has deployed robots at its fulfilment centres following a successful pilot project where the technology achieved 10,000 picks per day.
Posted: 22/10/2025
The cyber attack on Jaguar Land Rover (JLR) has been assessed to cost between £1.6-£2.1 billion, with researchers at the Cyber Monitoring Centre (CMC) stating the most likely figure is £1.9 billion, making it “the single most financially damaging cyber event ever to hit the UK”
Posted: 22/10/2025
Asda Money has partnered with insurance provider Everywhen to launch the supermarket’s first business insurance offering
Posted: 21/10/2025
Unilever has delayed the demerger of The Magnum Ice Cream Company as the United States federal government shutdown stalls regulatory approvals required for its planned listings
Posted: 21/10/2025
Ingka Investments, the investment arm of Ikea-owner Ingka Group, has agreed to acquire approximately 153,000 hectares of forest land in Latvia and Estonia for €720 million
Posted: 21/10/2025
Pizza Hut will close 68 dine-in restaurants and 11 delivery locations across the UK after the company operating them, DC London Pie Limited, entered administration, putting more than 1,200 jobs at risk
Posted: 21/10/2025
Lloyds Bank has rolled out a new Pay by Bank system aimed at streamlining payments in the hospitality sector without cards or third-party apps while ensuring instant payment settlement for businesses
Posted: 20/10/2025
The move comes as the supermarket retailer looks to follow in the footsteps of rivals Tesco and Sainsbury’s by strengthening its presence in areas it has previously had a limited presence, including high-footfall urban and residential locations, as well as transport hubs.
Posted: 20/10/2025
UK motoring and cycling retailer Halfords has appointed Sarah Haywood as its new chief information technology (CIO)
Posted: 20/10/2025
Marks & Spencer is accelerating its London retail rollout, launching six new or transformed stores across the capital before the end of the year as part of a £90 million investment programme
Posted: 20/10/2025
L’Oréal has agreed to acquire Kering Beauté, including the House of Creed, for €4 billion
Posted: 20/10/2025
ASOS is in discussions with German tax authorities over alleged underpayments of customs duties, with the British online fashion retailer stating it considers its potential exposure to be immaterial
Posted: 17/10/2025
The Frasers Group is implementing an agentic commerce suite which will enable customers to discover products and complete purchases directly within genAI chatbots, including ChatGPT, Gemini and Perplexity
Posted: 17/10/2025
John Lewis has unveiled a new supplier platform to accelerate the introduction of premium labels to its online shop and app, as the department store intensifies its push to be “the definitive home for premium brands in the UK”
Posted: 17/10/2025
Lidl has announced it is “transforming" the in-store checkout with a new payment feature integrated directly into its rewards app.
Posted: 17/10/2025
Holland & Barrett said it is driving an automation upgrade across its distribution network as it seeks to boost efficiency and support online growth
Posted: 16/10/2025
Channel Islands Coop and British American Tobacco (BAT) have joined forces to pilot facial age estimation technology across 10 stores in Jersey.
Posted: 16/10/2025
Global beauty brand e.l.f. Cosmetics has announced a partnership with Twitch, powered by Amazon Ads, to become the first brand to run all-new and native in-stream live-shopping videos on the streaming service.
Posted: 16/10/2025
Nestlé will cut 16,000 jobs over the next two years, new chief executive officer Philipp Navratil said, as the world’s largest packaged food group seeks to sharpen efficiency and restore investor confidence
Posted: 16/10/2025
H&M Group has announced it will sell garments made from recycled polycotton blends as it seeks to boost circular fashion in the industry
Posted: 15/10/2025
Kingfisher Plc, the owner of B&Q and Screwfix, has announced plans to accelerate the rollout of automation and AI across its IT operations.
Posted: 15/10/2025
Walmart has announced a partnership with OpenAI that enables customers and members of Sams’s Club to complete purchases directly within ChatGPT.
Posted: 15/10/2025
Qatar Airways has rolled out Buy Now, Pay Later (BNPL) at checkout through a new partnership with Klarna.
Posted: 14/10/2025
Meal kit company HelloFresh has partnered with digital payments company Checkout.com to improve payments across its global markets.
Posted: 14/10/2025
Co-op has highlighted new research which claims that 60,000 small shops and around 150,000 jobs could disappear without the reform of business rates.
Posted: 14/10/2025
Portuguese supermarket chain Pingo Doce has rolled out an AI-powered platform to boost merchandising and collaboration with its consumer packaged goods (CPG) partners
Posted: 14/10/2025
The Lebanese and Middle Eastern restaurant joins a growing number of loyalty programmes across restaurant, grocery, and retail on the delivery platform.
Posted: 13/10/2025
Superdrug has launched a new fundraising initiative focused on mental health awareness in partnership with charity Mind and micro-donation platform Pennies
Posted: 13/10/2025
Tesco has taken steps to make shopping in stores more accessible for its blind and partially sighted customers with a new app.
Posted: 13/10/2025
Royal Mail has struck a partnership with TikTok Shop to become the platform’s primary delivery provider across the United Kingdom, a move intended to streamline shipping for sellers and expand access to nationwide parcel services
Posted: 13/10/2025
Asda has announced the appointment of Chris Chalmers as vice president - customer data and loyalty.
Posted: 10/10/2025
B&Q-owner Kingfisher has announced the appointment of Debarati (Deba) Sen as its chief commercial officer (CCO).
Posted: 10/10/2025
Gap has signed a multi-year partnership with Google Cloud to boost its digital strategy with AI and “reinvent retail” through its iconic portfolio of brands, including Old Navy, Gap, Banana Republic and Athleta
Posted: 10/10/2025
Morrisons has introduced a new rapid delivery service, Morrisons Now, promising fresh food brought to customers’ doors in as little as one hour
Posted: 10/10/2025
The executive chair of Iceland has called on the government to take the threat of shoplifting more seriously, describing it as a daily “low level war”.
Posted:
Breuninger, a European luxury fashion and lifestyle retailer, is upgrading its media infrastructure as it seeks to improve the online experience for both shoppers and brand partners
Posted: 08/10/2025
The company is recruiting 150 new people to work at its stores across the UK.
Posted: 8/10/2025
Beyond Channels: Redefining retail with Unified Commerce
This Retail Systems fireside chat with Nikki Baird, Vice President, Strategy & Product at Aptos will explore how unified commerce strategies enable retailers to tear down these barriers and unlock new levels of operational agility and customer satisfaction.
The future of self-checkout: Building a system that works for consumers and retailers
In this webinar, industry leaders discussed what the future of self-checkout looks like and how retailers can make the technology work for everyone.
© 2024 Perspective Publishing Privacy & Cookies