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Guess? has appointed Alberto Toni as its new chief financial officer (CFO)
Posted: 04/04/2025
New Look has secured a £30 million investment from its shareholders to improve its digital transformation and online experience.
Posted: 4/4/2025
Speaking on a panel at the Retail Technology Show in London this week, Paul Kerrison, director of engineering, quality & architecture at Dunelm said that the business is figuring out its customer base, with the company currently attracting a lot of one-time customers.
Posted: 4/4/2025
The British government has revealed plans for possible retaliatory action against US goods following President Donald Trump's decision to impose new import taxes on products coming from the UK
Posted: 04/04/2025
The John Lewis Partnership’s chief data & insight officer has said that holding back on customer-facing AI use cases is a “very deliberate” move for the retail giant, with the company instead focussing on its “unglamorous” back-end operations.
Posted: 3/4/2025
Prerana Issar, chief people officer at Sainsbury’s, has revealed that employees working in stores experienced 1,300 assaults per day in 2023
Posted: 3/4/2025
Global digital payments specialist PayPal has rolled out its advertising platform PayPal Ads in the UK, offering a new range of services including specialised ads to merchants and brands in the country
Posted: 03/04/2025
The Payment System Regulator (PSR) has published a consultation outlining proposed remedies to address concerns in the card scheme and processing fees market, following findings that the sector is "not working well for businesses and ultimately consumers"
Posted: 03/04/2025
Harrods has taken a “hard line” on the use of AI tools, according to Chloe Kerner De Lee, lead product manager at the department store.
Posted: 2/4/2025
WHSmith has rolled out a digital voucher service across all UK stores as it removes paper vouchers from its supply chain to reduce its environmental impact
Posted: 02/04/2025
Shein’s head of strategic and corporate affairs for North America and Europe has defended the company’s operations and processes, saying that the Chinese clothing giant doesn’t “cut corners” on labour practices, material safety, or product quality.
Posted: 2/4/2025
The four-legged robot will work in partnership with a courier to deliver parcels in the summer, with the technology able to hop in and out of a van for deliveries.
Posted: 2/4/2025
Tesco's website and app were hit by a technical glitch on Tuesday, leaving hundreds of customers unable to complete their online grocery shopping
Posted: 02/04/2025
Marks and Spencer (M&S) has announced it will invest £50 million in stores across the North West of England, which will create around 300 new jobs.
Posted: 1/4/2025
US-based online marketplace Etsy has appointed Rafe Colburn as chief technology officer
Posted: 01/04/2025
The move will see all of its stores digitised through the all-in-one mobile platform, with plans to streamline task execution and improve real-time communication for frontline teams.
Posted: 1/4/2025
Polish e-commerce giant Allegro has announced that Marcin Kuśmierz will take over as its new chief executive officer, bringing more than 25 years of experience in the technology sector to the role
Posted: 01/04/2025
WHSmith has sold its UK High Street business to retail investment boutique Modella Capital as it looks to become a pure play global travel retailer
Posted: 31/03/2025
UK supermarket chain Morrisons has launched its Morrisons More loyalty programme on Deliveroo
Posted: 31/03/2025
The company has an ambition to become of one of the largest suppliers of wines, beers and spirits to restaurants, bars, and pubs in the UK, with the move also facilitating higher investment in technology, people, and services across the two businesses.
Posted: 31/3/2025
Paul Marchant, chief executive of fast fashion retailer Primark, has resigned with immediate effect following an allegation about his behaviour towards a woman in a social setting
Posted: 31/03/2025
The sale of household goods jumped by 6.8 per cent in February, their largest monthly rise since April 2021.
Posted: 28/3/2025
H&M has announced plans to use generative artificial intelligence (genAI) to create digital “twins” of models
Posted: 28/03/2025
British online retailer Very has launched a new cloud technology-powered hub for blog-style content to change how its customers shop its beauty category.
Posted: 28/03/2025
Apple appointed Vanessa Trigub to a new global leadership role in its retail operations, marking a significant restructuring of the company's store management strategy
Posted: 28/03/2025
Google has registered a spike in searches for “gifts and “hampers” as the UK gears up for Mother’s Day on Sunday 30th March
Posted: 27/03/2025
Revlon has appointed Ralph Marshall as chief information and digital officer
Posted: 27/03/2025
Old Navy is implementing a new platform that combines RFID, AI, and computer vision technology to track and locate in-store inventory.
Posted: 27/3/2025
Deliveroo has announced a move to become the first instant delivery service to provide its UK riders with complimentary 24/7 virtual GP consultations, marking a significant expansion of its rider support programme
Posted: 27/03/2025
Fashion retailer Mango has partnered with o9, an enterprise AI software platform, to improve its planning capabilities and improve data-driven decision making across its operations.
Posted: 26/03/2025
JPMorgan has partnered with US retailer Walmart to bring embedded payments to Walmart Marketplace.
Posted: 26/03/2025
US food delivery platform DoorDash has announced a new collaboration with AI and auction-based retail media infrastructure company Topsort. The move will see the two companies partner on a retail media advertising exchange.
Posted: 26/3/2025
Frasers Group, the retail empire owned by billionaire Mike Ashley, has increased its stake in online electrical retailer AO World to 25.01 per cent, according to a recent regulatory filing
Posted: 26/03/2025
Morrisons has said it will close several of its services as part of a renewal programme to accelerate growth, optimise operations and offset significant cost increases.
Posted: 25/03/2025
The Co-op is launching its “biggest ever” Aldi price match campaign, extending the scheme across grocery delivery platforms Deliveroo, Uber Eats, and Shop.coop
Posted: 25/03/2025
The Co-op has extended its partnership with payment technology firm ACI Worldwide.
Posted: 25/03/2025
The new markets include India, the Philippines, Thailand, Vietnam, and Cambodia, with the company also expanding further into Indonesia.
Posted: 25/3/2025
US food delivery and takeout company DoorDash has partnered with AI-powered payment specialist Klarna to offer flexible payment options including a new ‘eat now, pay later’ service
Posted: 24/03/2025
Asda has announced that it will be cutting prices on around 1,500 items both in store and online.
Posted: 24/03/2025
US-based retailer of apparel, accessories, and home goods, Citi Trends is implementing an AI-powered platform as it seeks to boost its inventory capabilities
Posted: 24/03/2025
Frasers Group has raised its stake in online fashion retailer Asos to 25.13 per cent from 24.21 per cent, strengthening its position as the second-largest shareholder in the company, according to a stock exchange filing released on Friday
Posted: 24/03/2025
Ocado has pushed back its diversity targets for ethnic minority representation in senior management, extending its goal from 2027 to 2030 amid growing pressure on diversity, equity and inclusion (DEI) initiatives worldwide
Posted: 24/03/2025
The UK's leading health and wellness retailer Holland & Barrett (H&B) has opened its first experience store on Cardiff's Queen Street
Posted: 21/03/2025
Ahold Delhaize has announced that Marit van Egmond, chief executive of supermarket chain Albert Heijn, beauty and pharmacy retailer Etos, and beverages store Gall & Gall will leave the company after 28 years.
Posted: 21/03/2025
Asos has said that it expects higher revenue growth than previously anticipated for the first six months of 2025.
Posted: 21/3/2025
Consumer confidence in the UK has stabilised in March following February's record low, with Generation Z showing particularly positive spending intentions across all retail categories
Posted: 21/03/2025
Danish home furnishings retailer JYSK is expanding its IT team with the opening of a new tech hub in Lisbon
Posted: 20/03/2025
Lidl is to invest £500,000 over the next two years to help children in the UK develop a love of healthy eating.
Posted: 20/03/2025
As many as a quarter of a million UK retail jobs have been lost over the past five years, according to a new ONS report.
Posted: 20/3/2025
Waitrose has appointed Alex Lovell as its new head of loyalty, recruiting her from rival Sainsbury's where she spent nearly 12 years in various roles including head of loyalty and customer director for the Smart Charge EV business
Posted: 20/03/2025
Air New Zealand is revamping its digital infrastructure as the company looks to become the “world’s most digitally advanced airline”.
Posted: 19/3/2025
Online retail giant Amazon has launched a dedicated site for customers in Ireland, promising a selection of over 200 million products with low prices in euros.
Posted: 19/03/2025
British online department store Debenhams has launched DebenhamsPay+, a new buy now, pay later (BNPL) payment option for its customers
Posted: 19/03/2025
Co-op is expanding its partnership with Uber Direct to include deliveries made via Peckish, the retailer’s new app for independent grocers
Posted: 19/03/2025
The move comes after the supermarket chain reached an agreement with trade union USDAW to hike the hourly pay for its in-store workforce from £12.02 to £12.45 from 30 March 2025, and again to £12.64 from the end of August.
Posted: 18/3/2025
Apparel retailer Oxford Industries is rolling out robots across its new large- scale distribution centre in Georgia, US
Posted: 18/09/2025
IKEA has announced it will open its highly anticipated Oxford Street store on Thursday, 1st May 2025, following a three-year renovation of the Grade II listed building at 214 Oxford Street in central London that previously housed Topshop
Posted: 18/03/2025
Buy Now, Pay Later (BNPL) provider Klarna has partnered with consumer finance app OnePay to enable customers shopping at Walmart to pay for their purchases over time.
Posted: 18/03/2025
Fenwick has reportedly hired restructuring experts from AlixPartners as the British department store seeks to cut costs amid years of financial losses
Posted: 17/03/2025
DCS Group, which describes itself as the UK’s biggest distributor of health, beauty and household brands, has announced a new partnership with XPO Logistics.
Posted: 17/3/2025
Fast-fashion retailer Forever 21's US operating company has filed for Chapter 11 bankruptcy protection for the second time in six years, as the brand continues to struggle with changing consumer habits and fierce online competition
Posted: 17/03/2025
British clothing retailer New Look is opening a new ‘omni-hub’ concept store at Bluewater in a bid to blend physical and digital customer journeys.
Posted: 17/03/2025
Coop Norge has rolled out a new cloud-based order management system (OMS) as the retailer looks to strengthen its omnichannel strategy
Posted: 14/03/2025
French grocery chain Franprix has launched a new dry-cleaning service in partnership with laundry services firm Impekkable.
Posted: 14/03/2025
Shein, the Chinese fast-fashion retailer, has publicly confirmed its plans to float on the stock market for the first time, with London believed to be the preferred location
Posted: 14/03/2025
The move marks the third consecutive year that the retailer has scrapped its staff bonuses.
Posted: 13/3/2025
US retailer Academy Sports + Outdoors has appointed Sumit Anand as executive vice president and chief information officer (CIO)
Posted: 13/03/2025
Almost a quarter of the UK population have witnessed shoplifting taking place while at a shop in the last 12 months, according to new research by the British Retail Consortium (BRC).
Posted: 13/03/2025
Asda has dismissed more than 200 employees involved in its £800 million IT upgrade project, marking the second round of redundancies in five months under new chairman Allan Leighton
Posted: 13/03/2025
An investigation by the European Commission and national consumer protection authorities of 25 member states has revealed that almost half of second-hand online traders fail to correctly inform shoppers of their return rights.
Posted: 12/03/2025
Waitrose is launching a £500,000 fund to help the British farmers supplying its shops transition to net zero emissions.
Posted: 12/03/2025
The Association of Convenience Stores' 2025 Crime Report revealed another record level of theft committed against local shops, with the number rising from 5.6 million in the previous year.
Posted: 12/3/2025
Mel Wilcox has stepped down from her role as chief information officer at Cornish lifestyle brand Seasalt after less than two years in the position, the company has confirmed
Posted: 12/03/2025
Marks and Spencer (M&S) has announced that it will stock products from Hush and Whistles as part of its “Brands at M&S” strategy.
Posted: 11/03/2025
A study from the Gift Card & Voucher Association (GCVA) and KPMG UK demonstrates that B2B growth and digital adoption have fuelled the strongest market performance since 2021, with sales reaching double-digit growth for the first time in over four years.
Posted: 11/3/2025
Shoezone has launched a new app as the budget footwear retailer seeks to boost its omnichannel strategy
Posted: 11/03/2025
British online fashion retailer Boohoo has announced it is rebranding as Debenhams Group, marking a significant strategic shift as it pivots to a marketplace-led business model
Posted: 11/03/2025
The value of global virtual card payments will jump by 235 per cent by 2029, according to new research.
Posted: 10/3/2025
The John Lewis Partnership has announced that 65,000 employees will see pay rise this year, or 99 per cent of all workers at the company.
Posted: 10/03/2025
US-based home improvement retailer Wayfair is laying off around 340 members of its technology team as the company shifts towards AI to boost productivity
Posted: 10/03/2025
Asda has launched a process to sell off car parks at five of its supermarkets as the grocer seeks to raise funds and address its substantial debt burden
Posted: 10/03/2025
Co-op has announced it will be raising pay for in-store employees following a ballot of Usdaw union members.
Posted: 07/03/2025
US retailer Lowe’s has rolled out an AI-powered advisor that provides real-time answers on home improvement
Posted: 07/03/2025
Aldi has launched a new fund to support parents facing financial pressures after welcoming a new baby, as research reveals nearly two-thirds admit the financial impact of having a child was greater than expected
Posted: 07/03/2025
The company said that the move would better position it to become the “first choice” for pharmacy, retail and health services.
Posted: 7/3/2025
Aldi UK & Ireland has announced the appointment of Hayleigh Lupino as its chief financial officer (CFO).
Posted: 6/3/2025
Just Eat Takeaway.com (Just Eat) has launched drone deliveries in Dublin
Posted: 06/03/2025
The Co-op has admitted to 107 breaches of an Order put in place to protect competition and stop the use of unlawful anti-competitive land agreements in grocery retailing, according to the Competition and Markets Authority (CMA).
Posted: 6/03/2025
Poundland’s parent company, Pepco Group, has confirmed it is exploring a potential sale of the UK discount retailer as it faces mounting financial pressures and a difficult trading environment
Posted: 06/03/2025
Hospitality and leisure group Boxpark has appointed Matt Snell as its new chief executive
Posted: 05/03/2025
The decision follow a successful trial in stores launched in March 2024.
Posted: 5/3/2025
Marks & Spencer (M&S) and DIY chain B&Q have separately announced that they will be increasing pay for their employees.
Posted: 05/03/2025
Starbucks has appointed Cathy Smith as its new chief financial officer, marking another significant step in the coffee chain's ongoing corporate restructuring under chief executive officer Brian Niccol
Posted: 05/03/2025
Primark has partnered with Pinterest to launch its new spring home collection
Posted: 04/03/2025
BT has urged small businesses to go digital by the end of the year as the UK’s historic copper telephone network approaches its closure.
Posted: 4/3/2025
Carrefour Israel, a subsidiary of the French supermarket chain, has partnered with technology platform Pairzon AI to improve its digital marketing strategy.
Posted: 04/03/2025
US grocery giant Kroger has announced the immediate resignation of its chair and chief executive officer Rodney McMullen following an investigation into his personal conduct
Posted: 04/03/2025
Over the four-week-period, food inflation jumped by 2.1 per cent against growth of 1.6 per cent in January.
Posted: 4/3/2025
Morrisons has announced three new appointments to its senior leadership team and two promotions.
Posted: 03/03/2025
Athletic shoes and apparel retailer Deckers Brands has launched a new AI platform to enhance its workforce management capabilities
Posted: 03/03/2025
DHL eCommerce has opened a new UK parcel hub powered by advanced automation technology.
Posted: 3/3/2025
The Mayor of London, Sadiq Khan, has launched a public consultation on ambitious proposals to transform Oxford Street by pedestrianising the famous shopping district
Posted: 03/03/2025
The Very Group has expanded its partnership with Kyndryl
Posted: 28/02/2025
Motorway services firm Applegreen will open 20 new Marks & Spencer (M&S) Food stores in Ireland this year.
Posted: 28/02/2025
The new store, located at 120 King's Road in Chelsea, London, will welcome customers on 25 March 2025
Posted: 28/02/2025
Lucky Dip tickets for Lotto, EuroMillions, Thunderball and Set For Life games will all be available from the self-checkout touchscreens, while those with a National Lottery Fast Pay card can self-scan to generate their bespoke tickets.
Posted: 28/2/2025
Primark has said it expects to complete the roll out of its Click & Collect services to all 186 UK stores by the Summer.
Posted: 27/2/2025
Walmart is launching a gamified mini-series to expand its immersive commerce capabilities, aiming to tap into the next generation of customers
Posted: 26/02/2025
Sports Direct is launching a new membership programme that will reward loyal customers with personalised offers and exclusive benefits.
Posted: 26/2/2025
Unilever has abruptly ousted chief executive Hein Schumacher after less than two years at the helm, replacing him with chief financial officer Fernando Fernandez in a surprise move to accelerate the company's turnaround plans
Posted: 26/02/2025
Marks & Spencer has launched a new artificial intelligence-powered tool aimed at helping customers select the perfect bottle of wine based on their preferences
Posted: 26/02/2025
Global technology company Prosus is to acquire food delivery service Just Eat Takeaway.com (Just Eat) in a €4.1 billion deal.
Posted: 25/02/2025
Temu, the global direct-from-factory online marketplace, is expanding its nationwide delivery services in Portugal as it seeks to boost e-commerce access across the mainland and outer islands
Posted: 25/02/2025
Alibaba has announced its biggest investment in AI. The Chinese marketplace said it has earmarked at least USD 53 billion (RMB 380 billion) over the next three years for investments in AI and cloud
Posted: 25/02/2025
Primark has announced the roll out of new cloud infrastructure as the retailer looks to expand its store network and reduce its physical data centre footprint.
Posted: 25/02/2025
Aldi has announced that it will pay all store employees at least £12.71 per hour from the beginning of March.
Posted: 24/02/2025
InPost Group has rolled out a new, UK-based end-to-end delivery service that allows users to send unlabelled parcels by using a QR code
Posted: 24/02/2025
Furniture retailer DFS has announced the appointment of Tony Buffin as a non-executive director.
Posted: 24/02/2025
It is thought that Walmart has agreed to push back the February 2025 deadline for moving the British supermarket’s online grocery business and computer systems onto its own platform.
Posted: 24/2/2025
Lululemon opened the doors of its largest store in Europe, the Middle East and Africa (EMEA), located on Regent Street, on Friday
Posted: 21/02/2025
MediaMarktSaturn has announced plans to integrate parcel services across almost all 400 of its stores in Germany following a successful pilot in around 50 stores.
Posted: 21/02/2025
German footwear brand Birkenstock has lost its legal battle to have its iconic sandals classified as works of art, following a ruling by Germany's highest civil court on Thursday
Posted: 21/02/2025
Sainsbury’s has announced plans to transform food waste into fuel for 30 of its trucks based at a distribution centre in Bristol.
Posted: 21/2/2025
The move marks the next stage of the budget supermarket’s store enhancement scheme and comes as the first phase of planned store upgrades nears completion.
Posted: 20/2/2025
Walmart is rolling out artificial intelligence (AI)-powered price forecasting technology as looks to strengthen its supply chain
Posted: 20/02/2025
Currys has partnered with consulting firm Deloitte to encourage the recycling of small electronic devices.
Posted: 20/02/2025
Tesco has unveiled a new multimillion-pound security hub in Daventry, Northamptonshire, as part of a major investment to tackle the growing problem of retail crime across its UK stores
Posted: 20/02/2025
UK-based vehicle rental service provider Nexus Rental has launched new AI technology designed to automate pricing and quotes
Posted: 19/02/2025
Nisa has announced the appointment of convenience expert Brogan Cook as delivery lead.
Posted: 19/02/2025
Sainsbury's has significantly reduced the number of products included in its Aldi Price Match campaign, mirroring similar moves by competitors in what analysts suggest could signal the beginning of the end for such schemes
Posted: 19/02/2025
The move comes in response to a number of tragic incidents where the unlicensed sale of weapons online has led to young people being killed.
Posted: 19/2/2025
Shein has said that the company is experiencing strong growth in the face of increased US tariffs on exports from China
Posted: 18/02/2025
Marks & Spencer (M&S) has announced three new senior appointments for its global leadership team.
Posted: 18/02/2025
The budget grocer is selling its new range of high protein products on the platform as part of a limited ‘pop-up venture’ on 20 February.
Posted: 18/2/2025
Selfridges has unveiled an expansion to its loyalty programme that will reward customers not only for their spending but also for time spent in its stores and at events
Posted: 18/02/2025
US everyday goods retailer Grove Collaborative has acquired eco-friendly cleaning products manufacturer Grab Green
Posted: 17/02/2025
The executive chair of Iceland has said that while the government needs to create the right conditions, British businesses must also take responsibility for facilitating growth.
Posted: 17/2/2025
Tailored Brands, a US omnichannel menswear retailer, has hired Whit Alexander as its new chief customer officer, effective February 24
Posted: 17/02/2025
Italian prosecutors are investigating Amazon and three of its executives over alleged tax evasion amounting to €1.2 billion, focusing on sales from non-EU sellers between 2019 and 2021
Posted: 17/02/2025
Furniture retailer Westwing has announced it has migrated to Shopify with a new Software-as-a-Service (SaaS) platform
Posted: 14/02/2025
US company Steve Madden has announced that it will acquire fellow footwear and accessories brand Kurt Geiger for around £289 million in cash.
Posted: 14/02/2025
As part of the move, the retailer will use datasets and algorithms for inventory recommendations across each of its brands, as well as revamp its business processes across its direct-to-consumer e-commerce, retail, and dropship and wholesale channels.
Posted: 14/2/2025
Fast-fashion retailer Shein is likely to delay its London stock market debut until the second half of 2024, following Donald Trump's move to end tariff exemptions on low-cost Chinese imports to the US
Posted: 14/02/2025
Co-op has extended member price savings to customers on Deliveroo, giving them access to the same pricing benefits as those it offers in store.
Posted: 13/2/2025
Second-hand fashion marketplace Vinted has partnered with Checkout.com to use its payment services.
Posted: 13/02/2025
Amazon has launched its first physical retail location in Italy with the opening of a beauty and personal care store in Milan, as the e-commerce giant announces plans to expand its online beauty offerings across Europe
Posted: 13/02/2025
Wayfair, a retailer specialising in home furnishings, has launched an app that helps customers build home spaces inspired and generated by artificial intelligence (AI.)
Posted: 13/02/2025
The Advertising Standards Agency (ASA) has upheld a complaint about a Next advert in which a model looked “unhealthily thin.”
Posted: 12/02/2025
Dr. Martens has appointed Robert Hanson and Benoit Vauchy as non-executive directors, effective from 26 March 2025
Posted: 12/02/2025
A consortium of British retailers have warned that UK's High Streets are set to lose hundreds of thousands of jobs by 2028.
Posted: 12/2/2025
Pret A Manger has abandoned plans to double the price of its popular coffee subscription service following customer backlash, confirming the monthly fee will remain at £5 instead of increasing to £10 at the end of March
Posted: 12/02/2025
UK retail sales jumped by 2.6 per cent in January against growth of 1.2 per cent in the same period of 2024, according to the latest figures from the British Retail Consortium (BRC.)
Posted: 11/2/2025
Amazon has announced it is recruiting for over 1,000 UK-based apprenticeships this year, with the roles spanning more than 40 programmes in areas including data science, cybersecurity, engineering and warehouse operations.
Posted: 11/02/2025
Luxury department store Harrods has launched a new AI-driven platform to boost its digital marketing strategy and generate growth in key market areas
Posted: 11/02/2025
Fast fashion giant Shein has abandoned its search for a UK warehouse amid mounting challenges to its planned London stock market listing, which was expected to value the company at £50 billion
Posted: 11/02/2025
British fashion brand Celtic & Co. is expanding its presence in the US with the launch of its spring collection at department store chains Nordstrom and Macy's
Posted: 10/02/2025
Lidl has announced that it will increase pay for around 28,000 hourly workers, with the new rates effective from March this year.
Posted: 10/02/2025
A record-breaking 3,730 people have applied for just 150 positions at IKEA's new Oxford Street store, marking the retailer's largest-ever recruitment response in the UK
Posted: 10/02/2025
Department store chain JCPenney has launched a new business-to-business (B2B) website as the US retailer looks to boost support for companies and non-profit organisations who want to buy at bulk-order prices
Posted: 07/02/2025
Lidl is to open nine new stores this month following its most successful Christmas season ever.
Posted: 07/02/2025
UK lab-grown meat company Meatly has produced dog food item 'Chick Bites' in collaboration with plant-based dog food brand THE PACK.
Posted: 7/2/2025
Marks & Spencer has announced significant changes to its clothing, home and beauty leadership team, with former Boohoo Group chief executive officer John Lyttle set to take over as managing director
Posted: 07/02/2025
Frasers Group, which owns Sports Direct, Jack Wills, and Flannels, has announced it is rolling out its credit and loyalty programme to white goods and electricals retailer Marks Electrical.
Posted: 6/2/2025
Chief customer officer at the Frasers Group David Clark has joined AI specialist Selectika as a strategic consultant
Posted: 06/02/2025
Australian beauty retailer Adore Beauty has launched an AI-powered digital platform designed to provide a more personalised customer experience for its first physical shop
Posted: 06/02/2025
Amazon has announced its fastest-ever delivery speeds globally in 2024, with more than nine billion items delivered same or next day worldwide, including over one billion items in the UK alone
Posted: 06/02/2025
Mango will open 20 new stores this year, with six shops opening in central London.
The openings include a flagship store on London’s iconic Oxford Street.
The openings include a flagship store on London’s iconic Oxford Street.
Posted: 05/02/2025
The limited trial is offering participants ‘Your Clubcard Prices’ on selected products that the supermarket knows they like.
Posted: 5/2/2025
Dunnhumby, a customer data science company, and Synerise, a real-time behavioural artificial intelligence prediction and automation specialist, have partnered to provide advanced, AI-based analytics and activation capabilities to its retail clients
Posted: 05/02/2025
The Very Group has severed its long-standing relationship with HSBC, appointing NatWest to manage its £1.8 billion customer loan portfolio following HSBC's aggressive actions against other Barclay family assets
Posted: 05/02/2025
During the four weeks to 26 January, more than 10 per cent of the average consumer’s grocery bill was spent on fruit, vegetables, and salad, according to the latest grocery figures from Kantar.
Posted: 4/2/2025
Just Eat has partnered with Swiss florist Fleurop to deliver flowers across ten cities in Switzerland.
Posted: 04/02/2025
Home and garden retailer B&Q has expanded its delivery partnership with Deliveroo, adding five larger format London-based stores to the existing service across several B&Q Local sites
Posted: 04/02/2025
French food company and facilities management firm Sodexo has rolled out spatial intelligence features for its first Australian autonomous shop
Posted: 03/02/2025
The claim, which first launched in 2014, says that the supermarket retailer's female retail workforce is paid up to £3.74 per hour less than men at its distribution centres.
Posted: 3/2/2025
Burberry has announced the appointment of Charlotte Baldwin as chief information officer as the luxury fashion house rolls out its new tech-driven strategy following weak sales performance last year.
Posted: 03/02/2025
The European Union is set to introduce sweeping reforms that would make major e-commerce platforms like Temu, Shein and Amazon Marketplace legally liable for dangerous or illegal products sold through their sites, particularly targeting the surge in imports from China
Posted: 03/2/2025
The company is testing a new AI powered technology with auto shops and nail salons to see how AI can help you connect with businesses and get things done
Posted: 31/01/2025
US home décor retailer Joybird has integrated 3D product visualisation and configuration capabilities into its space planner tool, available on mobile devices, as it seeks to bridge the digital and in-store shopping experience for shoppers and interior designers
Posted: 31/01/2025
Costco Wholesale is set to increase wages for most of its hourly workers in US stores to more than $30 per hour, as the company faces pressure from unionised workers threatening strike action over pay and benefits
Posted: 31/01/2025
Luxury fashion brand Mulberry has appointed Billie O’Connor as chief financial officer as part of its plans to turn the business around.
Posted: 31/01/2025
Aldi has said that shoppers have saved over £17 million since it launched its partnership with Too Good To Go in February 2023.
Posted: 31/1/2025
CVS Health has launched a new AI-powered app for its pharmacy store customers, as the US healthcare giant seeks to boost customer satisfaction through a more personalised service
Posted: 30/01/2025
The company’s new system, called Pennies, enables shoppers to donate up to 30p per transaction at the card readers.
Posted: 30/1/2025
Retail crime is at the highest level on record with losses reaching £2.2 billion in 2023 – 2024, according to the British Retail Consortium’s (BRC) Annual Crime Survey.
Posted: 30/01/2025
Asda, Britain's third-largest supermarket chain, has abandoned its Aldi and Lidl price-matching scheme after just one year, marking a significant shift in strategy under returning executive chairman Allan Leighton
Posted: 30/01/2025
Tesco has revealed plans to cut hundreds of roles across both its UK stores and head office as it looks for "more efficient ways of working".
Posted: 29/1/2025
Shop price deflation fell in January, as the British Retail Consortium (BRC) warned that prices may not stay low for much longer.
Posted: 29/01/2024
Rituja Ravikiran Rao has left Deliveroo, where she was senior enterprise project manager technical integration for over three years
Posted: 29/01/2025
Swedish fashion giant H&M has announced a significant change in its return policy for UK customers
Posted: 29/01/2025
Ikea has said it will expand its online second-hand marketplace across Europe after trialling the platform in Oslo and Madrid.
Posted: 28/1/2025
Lee has launched Lee X, a new product line which the US denim brand says uses the latest in fabric technology and modern design
Posted: 28/01/2025
Amazon has announced that it will start its UK drone delivery service from its fulfilment centre in Darlington once it gets approval.
Posted: 28/01/2025
WHSmith's 500 high street stores face an uncertain future as multiple buyers, including HMV owner Doug Putman and private equity firms, consider taking control of the retail chain
Posted: 28/01/2025
UK businesses accepting card payments have been urged to opt into a multi-billion class action against Visa and Mastercard over “excessive” fees as the deadline approaches.
Posted: 27/1/2025
Infinite Reality (iR) has acquired virtual shopping platform Obsess, as the Extended reality (XR) and artificial intelligence (AI) company seeks to expand and strengthen its position in the digital retail arena
Posted: 27/01/2025
Jack Constantine, chief digital officer at beauty retailer lush, has accused chancellor Rachel Reeves of “asset stripping” businesses, according to the Telegraph.
Posted: 27/01/2024
Britain's WH Smith, one of the world's oldest retailers, has confirmed it is exploring the potential sale of its high street business comprising more than 500 stores across the UK
Posted: 27/01/2025
Consumer confidence has fallen this month, according to the latest figures from GfK’s consumer confidence index.
Posted: 24/01/2025
Hugo Boss has launched artificial intelligence-powered content on its global e-commerce platform, as the designer seeks to boost customer experience and operational efficiency
Posted: 24/01/2025
Tech giant Google has pledged to make significant changes to its approach to fake reviews, the Competition and Markets Authority (CMA) has said.
Posted: 24/1/2025
Sainsbury's has announced plans to cut more than 3,000 jobs as part of its strategy to simplify operations and address a challenging financial environment
Posted: 24/01/2025
The move, which builds on Wix’s existing partnership with Google Shopping, will enable the company’s merchant customers to sell their products directly through the platform.
Posted: 23/1/2025
Waitrose has announced the return of its popular free coffee scheme for loyalty card members, even for those who do not make a purchase in-store.
Posted: 23/01/2025
The Co-op has partnered with parcel locker provider YEEP! to install lockers at 30 of the convenience retailer’s stores.
Posted: 23/01/2024
Like-for-like sales at Primark UK dropped by six per cent across the four months to 4 January.
Posted: 23/1/2025
The Dutch government has moved to limit the expansion of "buy now, pay later" (BNPL) services in physical retail outlets, citing concerns about the financial risks these schemes pose to consumers
Posted: 23/01/2025
Aldi, Asda, Lidl, Morrisons, and Tesco are all backing the National Farmers’ Union (NFU), which has urged the government to halt plans for restrictions to inheritance tax relief for farms.
Posted: 22/1/2025
UK-based building products supplier Soprema Group has expanded its logistics capabilities as it seeks to strengthen its footprint in the market
Posted: 22/01/2025
Clothing retailer New Look has announced it will use new cloud-based technology to improve its customer experience (CX) and capture customer feedback across its stores, website, app and contact centre.
Posted: 22/01/2025
Lidl has announced plans to increase the proportion of plant-based food by 20 per cent by 2030.
Posted: 21/01/2025
British outdoor clothing retailer Mountain Warehouse has migrated its website from a custom-built monolithic format to a headless platform
Posted: 21/01/2025
British luxury brand Mulberry Group has announced that its group finance director Charles Anderson will step down from his role at the end of January, marking a significant change in leadership as the company continues its operational restructuring
Posted: 21/01/2025
The company is the first major retailer to add facial age estimation at the checkout to approve digital knife sales.
Posted: 21/1/2025
Primark will open its first stand-alone ‘Primark Home’ shop in Belfast, opening its doors to customers in March
Posted: 20/01/2025
E-commerce tech provider THG Ingenuity, which recently demerged from retailer THG (formerly The Hut Group), has announced the appointment of Lucy Cooper as chief commercial officer.
Posted: 20/1/2025
More than 18,000 unionised Costco workers across the United States have voted overwhelmingly in favour of strike action, as negotiations over a new labour contract approach a critical deadline
Posted: 20/01/2025
Ingka Investments, the investments arm of Ikea-owner Ingka Group, has announced it will invest €1 billion in companies that are increasing recycling infrastructure.
Posted: 20/01/2024
From mid-2025, in what the retailer says is an "industry-first", the budget supermarket will no longer sell unhealthy products with packaging that displays 3D or animated shapes, brightly coloured patterns, or playful product names that do not reflect the items themselves.
Posted: 17/1/2025
Digital gift card services company Recharge has partnered with Dutch bank ABN Amro to fund its M&A strategy.
Posted: 17/01/2025
Specialised bakery chain Europastry has implemented a transport management system (TMS) to strengthen its operations across Europe and increase the efficiency, profitability and sustainability of its supply chain
Posted: 17/01/2025
German discounter Aldi has unveiled plans for a major expansion across Britain in 2025, announcing a £650m investment that includes opening nine new stores within London's M25 as part of a £55m investment in the capital
Posted: 17/01/2025
Homewares retailer Dunelm has announced that total sales in the first half of the financial year increased by 2.4 per cent despite the “challenging market.”
Posted: 16/01/2025
Jeans manufacturer JD United has rolled out new technology as it seeks to optimise production efficiency, improve garment costing, and standardise garment production processes to boost customer service
Posted: 16/01/2025
US pharmacy firm Walgreens Boots Alliance has acknowledged that its anti-shoplifting strategy of locking up products has backfired, with chief executive officer Tim Wentworth admitting the practice hurts legitimate sales
Posted: 16/01/2025
Privacy advocacy group Noyb has filed complaints against six Chinese technology companies, including TikTok, SHEIN, and AliExpress, alleging unlawful transfers of European Union users' data to China in violation of privacy regulations
Posted: 16/01/2025
The beauty and cosmetics giant, which is the largest in the world, said that it believes the foundation model is a "first-of-its-kind" for the industry.
Posted: 16/1/2025
Asda has strengthened its leadership with the announcement of several new hires.
Liz Evans will take on the role of chief commercial officer, non-food and retail.
Liz Evans will take on the role of chief commercial officer, non-food and retail.
Posted: 15/01/2024
The mobile network operator said that the experience, which will take place this weekend, will enable customers to "immerse themselves" in the South Korean show, with shoppers who enter the store in with the chance of winning exclusive prizes like a limited edition 'Game Over' Xbox controller.
Posted: 15/1/2025
Lloyds Pharmacy is rolling out a new AI-powered platform to strengthen its supply chain and centralise planning in move designed to increase patient care and improve the customer experience
Posted: 15/01/2025
Two-thirds of British retailers plan to raise prices in response to increased National Insurance costs coming into effect this April, according to a new survey from the British Retail Consortium (BRC)
Posted: 15/01/2025
Hannah Gibson, who has been at the helm of the joint venture between Ocado Group and Marks & Spencer (M&S) since September 2022, also said that the company plans to focus on improving profitability and continuing to "raise the bar" on its customer proposition.
Posted: 14/1/2025
Ahold Delhaize has announced that Delhaize, its business in Belgium, will acquire 324 outlets from the Louis Delhaize Group which are supplied by Delfood.
Posted: 14/01/2024
UK clothing retailer Boden has integrated a new platform to enable a simpler returns process as it seeks to speed up processing times for customers and improve cost efficiency
Posted: 14/01/2025
Amazon has placed its largest order of electric trucks to date, securing 200 fully-electric Mercedes-Benz eActros 600 heavy goods vehicles from Daimler.
Posted: 14/01/2025
French supermarket chain Intermarché has rolled out predictive and genAI technology as it seeks to further boost its retail operations from the supply chain and store operations to customer experience
Posted: 13/01/2025
Buy Now, Pay Later (BNPL) FinTech Zilch has rolled out a new white-label holiday booking tool powered by lastminute.com.
Posted: 13/1/2025
As part of the investment, the company said it is equipping its 800-plus store estate with "anti-theft innovation" to deter shoplifting and rolling out communication headsets so employees can communicate quickly when incidents occur.
Posted: 13/1/2025
Amazon is discontinuing its Prime Try Before You Buy service, which allowed members to order and try on clothing before paying, as the ecommerce giant continues to streamline operations and reduce returns
Posted: 13/01/2025
During the three months ended 30 November 2024, the health and beauty retailer saw growth across all categories and channels.
Posted: 10/1/2025
The new blueprint is designed to help developers create AI-powered digital systems that work alongside and for human workers by offering the expertise of a retailer’s sales associates, stylists, or designers to their customers.
Posted: 10/1/2025
Sainsbury's has announced a five per cent pay increase for its 118,000 hourly-paid workers following what it described as its "biggest ever Christmas", with the raise to be implemented in two stages to manage inflation pressures
Posted: 10/01/2025
German supermarket retailer Edeka Zentrale has rolled out its first artificial intelligence-powered media platform in Berlin
Posted: 10/01/2025
Long Island-based supermarket chain KingKullen has automated its refrigerator compliance management in an effort meet the latest environmental regulations, with a focus on upcoming changes from the US Environmental Protection Agency (EPA)
Posted: 09/01/2025
On Thursday the online fashion and lifestyle retailer announced it has rolled out the Buy Now, Pay Later option to Germany, Austria, the Netherlands, Poland, and Denmark.
Posted: 9/1/2024
Britain's largest supermarket chain Tesco has reported its strongest Christmas trading period yet, with UK sales rising 4.1 per cent in the six weeks to 4 January 2025, helping push its market share to its highest level since 2016
Posted: 09/01/2025
Modelling by the trade association and retail chief financial officers also suggests that non-food will “return firmly to inflation” over the same period.
Posted: 9/1/2025
InPost reached record-high volumes in 2024, with the e-commerce logistics provider delivering 1 billion parcels throughout the year.
Posted: 8/1/2024
Italian footwear retailers Scarpe&Scarpe and Pittarosso have rolled out a genAI-powered automated reporting system as they seek to improve their inventory capabilities and boost customer service
Posted: 08/01/2025
Chinese fast-fashion giant Shein has been accused of “wilful ignorance” during a Business and Trade Committee evidence session about supply chain labour rights.
Posted: 8/1/2025
Charlotte Lock, customer director at the John Lewis Partnership, has announced her departure from the retail group after nearly three years in the role
Posted: 08/01/2025
Convenience store chain Nisa has appointed Paul Webster as head of partnerships.
Posted: 07/01/2025
AO Arena Manchester has launched its first ever frictionless bar, which is completely self-service and includes a contactless payment system
Posted: 07/01/2025
Global online holiday retail sales reached a record $1.2 trillion, with artificial intelligence playing an increasingly influential role in shaping consumer behaviour, according to new data from Salesforce
Posted: 07/01/2025
The online clothing, footwear and homeware retailer has implemented a new system to unify multiple data points with the aim of creating “cohesive and content-rich" product information.
Posted: 7/1/2025
Blair joins the company from Tesco, where has served as strategy and business planning director since 2023.
Posted: 6/1/2024
Texas-headquartered grocery chain United Supermarkets is relaunching its interactive ‘28-day challenge campaign’ for the New Year
Posted: 06/01/2025
Aldi has announced that 2024 was its best Christmas ever, after sales reached £1.6 billion in the four weeks leading up to Christmas Eve.
Posted: 06/01/2024
Waterstones is set to expand its high street presence with plans to open at least 12 new bookshops across the UK in 2025, following what the company describes as a successful festive trading period
Posted: 06/01/2025
Asda has announced that it is cutting prices on around 2,500 products by an average of 26 per cent to help customers cope with the rising costs of inflation.
Posted: 03/01/2025
British lawmakers have called fast-fashion retailer Shein and online marketplace Temu to attend a parliamentary hearing on 7 January, as concerns mount over labour practices in their supply chains
Posted: 03/01/2025
Marquee Brands has purchased British home fashion and lifestyle brand Laura Ashley from Gordon Brothers. The terms of the deal were not disclosed.
Posted: 03/01/2024
Mexico's tax authority has unveiled new tariffs targeting goods from Asian countries, a move that could significantly impact popular online retailers Shein and Temu, as the country strengthens its surveillance of international ecommerce
Posted: 02/01/2025
Lidl has announced that sales grew by a record seven per cent over the festive season compared to 2023 and saw the discounter’s turnover exceed £1 billion.
Posted: 02/01/2025
The Co-op has announced that it will open 75 new stores in 2005 and refurbish up to 80 stores.
Posted: 02/01/2024
In a statement on X, the supermarket chain said that users of its loyalty card scheme who have ‘Morrisons Fivers’ – discount vouchers worth £5 – need to have these redeemed manually by in-store staff.
Posted: 23/12/2024
Walmart has partnered with retail technology firm VusionGroup to deploy stock replenishment and shelf labelling solutions across all its 4,600 locations in the US.
Posted: 23/12/2024
The past 12-months have been transformative and challenging for the retail sector, with retailers experimenting with new technologies and strategies whilst grappling with new ESG requirements, an increasing array of payment options, and ongoing supply chain issues.
Posted: 23/12/2024
As 2024 draws to a close, we added up the numbers to bring you a round-up of Retail Systems’ most popular stories of the year.
Posted: 23/12/2024
John Lewis has been granted the Royal Warrant of Appointment as supplier of household goods and furnishings to King Charles III.
Posted: 20/12/202
In February, the cosmetics and skincare brand filed a notice to appoint administrators for its UK business.
Posted: 20/12/2024
Beauty retailer Ulta Beauty has integrated Nvidia's StyleGAN2 generative AI model (genAI) to launch GLAMlab Hair Try, a new service that lets customers virtually try on hairstyles and colours
Posted: 20/12/2024
Britain's retail sales showed a modest increase in November but fell short of economists' expectations, as clothing retailers reported tough trading conditions despite early Black Friday promotions
Posted: 20/12/2024
The retailer has extended its partnership with WasteInsight, which develops an ML-powered model that provides markdown prices to encourage sell-through and reduce waste, for a further three years.
Posted: 19/12/2024
With around 200 stores, Hemköp is one of Sweden’s largest supermarkets chains. It is part of conglomerate Axfood, which also own Swedish supermarket CityGross, Willy’s Tempo, and Handlar’n
Posted: 19/12/2024
Fashion brand Burberry has announced the appointment of Stella King to the board as an independent non-executive director and member of the nomination committee.
She will take up her new role on 1 April 2025.
She will take up her new role on 1 April 2025.
Posted: 19/12/2024
Amsterdam-based SPAR International has integrated retail security technology powered by artificial intelligence (AI) as it seeks to to thwart theft in real time and protect profit margins
Posted: 19/12/2024
Thousands of Amazon workers are set to walk off the job on Thursday morning during the peak holiday shopping season
Posted: 19/12/2024
The Fresh Market will digitalise signage and inventory management across its US stores to boost the customer experience
Posted: 18/12/2024
Property investment company Landsec has announced that it has acquired a 92 per cent stake in the Liverpool ONE shopping centre.
Posted: 18/12/2024
Fashion retailer H&M Group has acquired a minority ownership stake in Swedish retail technology firm Voyado, marking a strategic partnership to enhance customer engagement solutions
Posted: 16/12/2024
Halfords has upgraded its point-of-sale platform and the technology behind its customer loyalty programme as the retailer makes headway on its digital transformation.
Posted: 18/12/2024
Walmart has announced plans to invest $1.3 billion in Chile over a five-year period, resulting in the opening of 70 new stores and the creation of around 4,000 new jobs.
Posted: 17/12/2024
Bloomingdale's has strengthened its omnichannel customer experience with the integration of a real-time inventory platform that links brand direct-to-consumer (DTC) websites with the US luxury department store’s in-store inventory
Posted: 17/12/2024
Aldi, the UK's fourth-largest supermarket, has announced a significant £650 million investment to accelerate its expansion across Britain in 2025
Posted: 17/12/2024
ONS data shows that there were 2.81 million jobs in September, down from around three million five years ago, while 2024 saw 40,000 fewer jobs than last year.
Posted: 17/12/2024
Canadian supermarket chain Sobeys is deploying five million electronic shelf labels (ESL) across its stores, with an expected order value of £34 million
Posted: 16/12/2024
Amazon has rebranded its returned and second-hand selling service, changing the name from Amazon Warehouse to Amazon Resale.
Posted: 16/12/2024
The UK’s largest specialist fragrance retailer has partnered with HYPERVSN for the rollout, which includes shopping counter installations and larger window display installations in a 3D holographic format.
Posted: 16/12/2024
Sales of pet-related Christmas products at Waitrose have increased 964 per cent compared to the same time last year.
Posted: 13/12/2024
Virgin Media O2 has opened its flagship shop in Westfield, Stratford City, with the company describing it as the largest telecommunications retail shop in the UK
Posted: 13/12/2024
The latest cuts come after the fast fashion retailer, which also owns well-known brands Karen Millen and Debenhams, reported a slump in sales for the six months to 31 August.
Posted: 13/12/2024
British retailer Marks & Spencer (M&S) has expanded its AI data-driven capabilities across its entire clothing and home businesses, as it seeks to expand and strengthen its digital transformation across all division
Posted: 12/12/2024
Luxury fashion retailer Harvey Nichols has rolled out a centralised platform as it seeks to boost its marketing efforts to drive an increase in returns on investment (ROI) and customer experience
Posted: 12/12/2024
Through the new partnership, retailers on the Grozeo platform can now offer their customers delivery on their website or app for everything from fresh groceries to gifts within a two-hour timeframe.
Posted: 12/12/2024
Wix has launched a suite of new tools powered by artificial intelligence (AI) to provide users, including retailers, with a way to to improve blog posts and boost online sales marketing
Posted: 11/12/2024
Convenience retailer Nisa has promoted Andrew Rutter to head of key accounts within its sales and retail team.
Posted: 11/12/2024
Online fashion retailer Zalando has announced its intention to acquire rival ABOUT YOU.
Posted: 11/12/2024
Pay by Bank is an Open Banking-driven online payment option which allows consumers to pay with an “account-to-account” method, rather than paying via a debit or credit card.
Posted: 11/12/2024
Ecommerce software company Mirakl has acquired AdTech firm Adspert, as the firm seeks to boost its retail media offering
Posted: 10/12/2024
French supermarket chain Monoprix has announced plans to open its first stores in Egypt next year.
Posted: 10/12/2024
The UK government has announced plans to make online marketplaces and vape producers pay their “fair share” for electrical waste recycling.
Posted: 10/12/2024
Benuta has integrated an AI shopping assistant and product discovery platform as the European rug retailer seeks to boost its personalised online shopping experience
Posted: 09/12/2024
East of England Co-op has announced plans to open ATM cash services across its stores in East Anglia
Posted: 09/12//2024
As part of a new deal with the coffeehouse, Waitrose is introducing a café concept that includes a menu with food and recipes from the grocery chain and coffee roasted by The Nero Roasting Company.
Posted: 9/12/2024
US discount store company Dollar General has hired Tom Hutchins as SVP, technology
Posted: 06/12/2024
Deliveroo and Accessorize have partnered to offer customers on-demand delivery of more than 700 products in 25 minutes or less
Posted: 06/12/2024
On Thursday deputy prime minister Angela Rayner granted approval for the demolition and redevelopment of the art deco department store more than three years after the retailer submitted a planning application.
Posted: 6/12/2024
Italian high-end fashion brand Twinset has integrated an AI-powered platform to strengthen the traceability of its supply chain and expand its environmental impact initiatives
Posted: 05/12/2024
Rival discount supermarkets Aldi and Lidl both announced on Thursday that they have opened new stores in time for the Christmas peak.
Posted: 5/12/2024
Chinese e-commerce platform Alibaba International has launched its AI-powered, e-commerce marketing tool Pic Copilot in the US
Posted: 05/12/2024
Walmart has completed its acquisition of entertainment platform VIZIO, which the US retail giant said will increase growth at its advertising business Walmart Connect.
Posted: 4/12/2024
Coles 360 has introduced artificial intelligence-driven in-store audio to Coles Liquor shops, seeking to offer supplier brands a new way to engage with shoppers
Posted: 04/12/2024
Amazon has launched a comprehensive suite of artificial intelligence models called Nova, marking a significant step in the company's generative AI strategy at its AWS re:Invent conference in Las Vegas
Posted: 04/12/2024
Toy manufacturer Mattel faces a class action lawsuit after mistakenly printing a link to a pornographic website on packaging for its special-edition "Wicked" dolls inspired by the movie musical
Posted: 04/12/2024
Albert Heijn receives B Corp certification
Posted: 03/12/2024
Co-op has announced the extension of its £400 million credit facility, which links the cost of borrowing to specific ESG goals, for the next five years.
Posted: 03/12/2024
Tops Food Hall, a premium supermarket in Thailand, is trialling a new generative AI-powered shopping assistant at its location in Central Chidlom, Bangkok.
Posted: 3/12/2024
British retailers experienced a challenging November, with sales declining significantly according to the British Retail Consortium (BRC) report
Posted: 03/12/2024
Swedish fast fashion giant has opened its first store in the Dominican Republic.
Posted: 2/12/2024
Starting this year, the European Union is implementing new regulation requiring nearly all products sold in the EU to feature a DPP as part of its Ecodesign for Sustainable Products Regulation (ESPR).
Posted: 2/12/2024
Temu, the Chinese online retailer, is escalating its challenge to traditional high street stores by recruiting UK-based suppliers to sell products on its rapidly growing shopping app
Posted: 02/12/2024
Marks & Spencer (M&S) and Midcounties Co-op are eyeing technology investments to drive productivity and efficiency in their stores ahead of a 1.2 per cent increase in employer National Insurance Contributions (NICs) scheduled for 2025
Posted: 02/12/2024
Parents shopping at John Lewis department stores can now purchase a money tracker that aims to help children learn positive money habits
Posted: 29/11/2024
Football organisation Total Grassroots and kit manufacturer Kelme Bank have partnered with payment company GoCardless to simplify payment collection for grassroots football clubs and provide kits for their teams.
Posted: 29/11/2024
Grocery retailer Rimi Baltic is investing €2.3 million in the rollout of self-checkouts technology in its stores
Posted: 29/11/2024
Studenac, Croatia’s largest grocery retailer by store count, has decided not to proceed with the company’s initial public offering (IPO) due to “unfavourable market conditions”.
Posted: 29/11/2024
Clearpay has said that Australia and New Zealand provide a “useful model” for UK regulation of Buy Now, Pay Later (BNPL) as the government ends its consultation for the upcoming law.
Posted: 29/11/2024
Marks & Spencer (M&S) and Kingfisher are preparing to submit offers for up to 25 Homebase stores, potentially saving hundreds of jobs as the DIY retailer navigates administration
Posted: 29/11/2024
AllSaints have appointed Alfie Meekings as new global director of transformation
Posted: 28/11/2024
The move comes as the grocery retailer also opens its first store in six years at Hampton Hill, London. The new location is the 47th Waitrose-operated convenience shop.
Posted: 28/11/2024
Morrisons has announced plans to reshape its online grocery delivery strategy, gradually reducing operations at Ocado's Erith fulfilment centre while expanding its use of Ocado's technology and alternative distribution channels
Posted: 28/11/2024
Aldi Süd has launched a new brand to oversee digital initiatives in over 7,300 of its stores around the world.
Posted: 28/11/2024
The mobile network expects to block as many as 10 million scam texts next month, a significant increase on the nine million it handled last year.
Posted: 27/11/2024
Boden has rolled out a new AI platform to improve its product inventory and pricing.
Posted: 27/11/2024
Lincolnshire Co-op has announced plans to roll out body cameras across its 99 food stores and 44 pharmacies as part of a £200,000 investment.
Posted: 27/11/2024
The BRC has warned that the long-running trend of falling shop prices may be coming to an end, with new data revealing significant challenges for retailers in the coming year
Posted: 27/11/2024
EE has announced it is opening its latest Experience store at Birmingham’s iconic Bullring on Thursday, as the mobile provider seeks to help the local community explore the latest in connected technology
Posted: 26/11/2204
American Golf, which describes itself as the UK’s largest golf retailer, has rolled out a new order management system to drive online growth.
Posted: 26/11/2024
November was the first time in 17 months that shop price inflation was higher than the previous month, albeit remaining overall in negative territory, according to new data from the British Retail Consortium (BRC) and research firm NielsenIQ.
Posted: 26/11/2024
A major ransomware attack against supply chain firm Blue Yonder has caused significant disruption to British supermarkets just weeks before the Christmas shopping season
Posted: 26/11/2024
Consumers in the United States are expected to spend a record $650 during Black Friday-Cyber Monday (BFCM) shopping events this year, marking a 15 per cent increase from 2023, according to a new Deloitte survey
Posted: 26/11/2024
The British Retail Consortium (BRC) has called for delivery drivers to be included in the standalone offence for assaulting or threatening retailer workers, with the trade association revealing that many will be equipped with personal safety devices and DNA spit testing kits over the busy festive season.
Posted: 25/11/2024
EDEKA Jaeger, part of the German supermarket group EDEKA, has opened a third store with self-checkouts and AI-powered age authentication services in Stuttgart Plieningen, Germany
Posted: 25/11/2024
Lenovo has partnered with Klarna to allow users in 15 European countries to choose Buy Now, Pay Later (BNPL) when purchasing products via its website.
Posted: 25/11/2024
Asda has appointed industry veteran Allan Leighton as its executive chair, marking a return to the supermarket chain he previously led as chief executive officer from 1996 to 2001
Posted: 25/11/2024
Walker, who has worked at Iceland for more than six years, also called for enhanced legal powers that would allow security staff to search and "safely detain offenders".
Posted: 22/11/2024
Perplexity, a search engine that uses AI to answer queries, has launched an AI-powered shopping assistant for its users in the US.
Posted: 22/11/2024
PayPal experienced a significant technical outage on Thursday that temporarily prevented thousands of customers worldwide from accessing their accounts and completing transactions
Posted: 22/11/2024
Omnichannel retailer Currys has introduced new technology upgrades to enhance employee and customer experience in the run-up to Christmas
Posted: 22/11/2024
Boohoo has appointed Tim Morris as independent chair with immediate effect.
Posted: 21/11/2023
Marks & Spencer (M&S) is rolling out self-help tools, including process descriptions and videos, to enable its staff to deal with in-store device issues without direct support from field engineers.
Posted: 21/11/2024
Google has expanded its Google Lens AI-powered capabilities to bolster the in-store customer shopping experience, the company has announced
Posted: 21/11/2024
Deliveroo has partnered with fashion rental platform Hurr to offer on-demand designer dress delivery in central London, offering sustainable fashion access for party-goers this festive season
Posted: 21/11/2024
Papa Johns UK has seen a six per hike in card transaction acceptance rates after rolling out a new payment system that uses network tokens.
Posted: 20/11/2024
The partnerships enable Google Pay users to choose Afterpay and Klarna at checkout to spread their purchases out in installments.
Posted: 20/11/2024
Weee!, the US-based Asian grocery retailer, has integreated an AI-powered retail infrastructure platform to boost its ad campaign capabilities
Posted: 20/11/2024
The Bank of England governor has supported retailers' warnings that tax increases announced in Rachel Reeves's first Budget could lead to significant job losses across the sector
Posted: 20/11/2024
American player in video commerce Qurate Retail Group has launched a digital strategy that will see the retailer expand its offerings into a live social shopping company
Posted: 19/11/2024
The UK government has launched a consultation on measures to make it easier for customers to get a refund or cancel their unwanted subscription.
Posted: 19/11/2024
Britain's largest retailers have warned that increased costs from the Labour government's recent budget could lead to widespread job losses and higher prices for consumers
Posted: 19/11/2024
French cosmetics giant Sephora is reportedly planning to have opened "at least" 20 stores in the UK over the next few years.
Posted: 18/11/2024
L’Oréal’s SkinCeuticals has rolled out a 1:1 virtual consultation service.
Posted: 18/11/2024
Ikea Switzerland has launched JobBot, a new recruitment tool that allows candidates to apply for roles at the furniture retailer via WhatsApp.
Posted: 18/11/2024
Asda and Amazon have announced a new partnership enabling customers to collect and return Amazon parcels at more than 700 Asda stores across the UK, just in time for the Christmas shopping period
Posted: 18/11/2024
Now in its twelfth year, the Payments Awards recognise and celebrate companies which have demonstrated excellence and innovation in the payments space.
Posted: 15/11/2024
Amazon has rolled out Virtual Holiday Shop, a virtual shopping experience that uses immersive 3D technology, in time for the festive season
Posted: 15/11/2024
Lidl will have invested around £21 billion in the British food industry over a five-year period by the end of 2024, exceeding its original commitment of £15 billion by 40 per cent.
Posted: 15/11/20224
The European Commission has fined Meta €797.72 million for breaching EU antitrust rules by tying its online classified ads service Facebook Marketplace to its personal social network Facebook
Posted: 14/11/2024
Atomic, the manufacturer of ski equipment, has rolled out new technology designed to help customers find their ideal shoe size
Posted: 14/11/2024
Ofgem has made fresh calls for technology companies to disclose the barriers they face in entering the energy retail market ahead of the deadline for its consultation on innovation in the industry.
Posted: 14/11/2024
Liverpool ONE has rolled out new AI technology to analyse and provide insights into footfall across the 2.5 million sq ft shopping centre.
Posted: 14/11/2024
Major retailers Amazon and Ikea are leading a group of over 30 companies in a groundbreaking initiative to accelerate the adoption of environmentally friendly fuels in ocean shipping, with plans to launch a significant tender in January 2025
Posted: 14/11/2024
Ottobot is a multi-compartment “locker on wheels”, larger than DPD’s existing autonomous delivery robots.
Posted: 13/11/2024
Canada-based meat and farm produce retailer Meridian Farm Market has automated sales orders and data transfers between its ERP system, Shopify and its point of sale (POS) system by integrating a new integration and automation platform
Posted: 13/11/2024
Marks and Spencer (M&S) has expanded its Beauty Takeback Scheme to an additional 60 stores, bringing the total to 100.
Posted: 13/11/2024
Boots experienced significant technical difficulties yesterday as shoppers overwhelmed its website during what the retailer has dubbed its "biggest ever" Black Friday sale
Posted: 13/11/2024
Grocery sales across UK supermarkets jumped by 2.3 per cent over the four-week period to 3 November, the latest figures from Kantar show.
Posted: 12/11/2024
Sainsbury's Nectar360, which owns and operates the UK’s largest coalition loyalty scheme, has partnered with Marriott Bonvoy to enable Nectar card holders to earn and spend points for hotel bookings.
Posted: 12/11/2024
American discount retail chain Big Lots has rolled out a new app as it seeks to boost the shopping experience for its most loyal customers
Posted: 12/11/2024
Fashion retail giant H&M has announced the closure of its Edinburgh call centre by the end of this year, affecting 150 jobs at its Waverley Gate office location
Posted: 12/11/2024
German retail, e-commerce, financing, logistics and mail order sectors specialist Otto has appointed tech ambassador and consultant Dr. Frederike Fritzsche as chief transformation officer
Posted: 11/11/2024
Tesco will offer customers health services in store as part of a new trial scheme in partnership with healthcare companies.
Posted: 11/11/2024
The brewer and pub operator has chosen national charge point operator BE.EV to implement the new charging points as part of a £1.8 million deal.
Posted: 11/11/2024
Amazon is reportedly testing new approaches to merge its Whole Foods and Amazon Fresh grocery operations in the US
Posted: 11/11/2024
The European Commission has reportedly asked retailers and payment service providers (PSPs) whether Visa and Mastercard fees have a negative impact on retailers.
Posted: 8/11/2024
French grocery retailer Intermarché is trialling AI-powered shopping carts at its store in Provins.
Posted: 08/11/2024
Montreal-headquartered Attitude has rolled out a business process automation (BPA) platform for its B2B and B2C orders as the company looks to ditch manual processing across its sales channels
Posted: 08/11/2024
The chief executive of Marks and Spencer has said the retailer "can't rule out" price increases after a £60 million hit to its tax bill following Labour's budget
Posted: 08/11/2024
Sainsbury’s has announced that sales across its premium food range have jumped by nearly a fifth, as the British supermarket chain makes headway with the ‘Next Level’ strategy it launched in February.
Posted: 7/11/2024
BestBuy has launched an ad holiday campaign featuring a ‘spokeshologram’ that will be streamed across TV, streaming, digital, and social media platforms
Posted: 07/11/2024
Shoplifting is an underreported crime that has reached “unacceptable” levels, with devastating impacts on the retail sector and wider economy, a new Lords inquiry has said.
Posted: 07/11/2024
A federal judge has dismissed a proposed class action lawsuit against Google, ruling that the technology giant has no legal obligation to refund victims of gift card scams
Posted: 06/11/2024
Buy Now, Pay Later (BNPL) firm Klarna has partnered with John Lewis, allowing customers at the department store to pay using its services on the app and online.
Posted: 06/11/2024
Benefit Cosmetics has partnered with immersive experience company Obsess to launch a new 3D shopping experience.
Posted: 05/11/2024
Omni-channel children’s fashion retailer The Children's Place has partnered with online retailer Shein as it seeks to strengthen its global digital presence
Posted: 05/11/2024
A new study by Which? has warned that smart devices are gathering “excessive” amounts of consumer data.
Posted: 05/11/2024
Data from the British Retail Consortium (BRC) and KPMG shows that total retail sales in October increased by only 0.6 per cent compared to the 2.6 per cent growth recorded during the same period of 2023.
Posted: 5/11/2024
The move forms part of Issa's plans to grow a new UK petrol forecourt and convenience retail business called 'EG on the Move'.
Posted: 4/11/2024
Primark has said it will open its first store in Texas next month, with the company planning to open a further four stores in the state.
Posted: 04/11/2024
Sainsbury's has become the first major UK retailer to extend its Aldi Price Match scheme to convenience stores
Posted: 04/11/2024
Sustainable lifestyle brand Harper Collective has launched a fully digital flagship store which features an immersive and interactive 360-degree e-commerce experience
Posted: 04/11/2024
The John Lewis Partnership has rolled out a new AI-powered insight platform that aims to boost shopper engagement for external brands
Posted: 01/11/2024
Homewares retailer Ikea has opened its first standalone restaurant on the UK High Street.
Posted: 01/11/2024
The appointment comes after Frasers Group, which owns 27 per cent of Boohoo's shares, had called for an extraordinary general meeting last week to appoint Ashley as chief executive officer
Posted: 01/11/2024
The digital travel platform is currently trialling the new technology, which is designed to provide key insights about a hotel or property without the need to browse through numerous reviews.
Posted: 1/11/2024
Denby has partnered with e-commerce solution provider Shopline, as the tableware retailer seeks to enhance its e-commerce presence and improve the customer online shopping experience
Posted: 31/10/2024
Ocado Group has announced the appointment of Adam Warby as an independent non-executive chair of the board.
Posted: 31/10/2024
The chief executive of the British Retail Consortium warned that the new costs risk increasing the prices customers pay at the till, describing the rise in National Insurance contributions as another case of “piling taxes on an already overburdened industry”.
Posted: 31/10/2024
Fashion retailer Asos has partnered with Hirestreet to launch what is being dubbed the UK's biggest retailer-rental collaboration to date, offering subscribers access to more than 20,000 products through a monthly subscription service
Posted: 31/10/2024
The Colruyt Group has shared plans to increase the number of its small format Okay City stores in Belgium, aiming to increase its market share in cities from 20 per cent to 30 per cent.
Posted: 30/10/2024
North American party goods retailer Party City has rolled out a new delivery service
Posted: 30/10/2024
The supermarket chain first signed a deal with the digital workflow business in 2022 to deliver a new platform, applied to both mobile devices and laptops, which is designed to help both employees on the shop floor and office-based colleagues.
Posted: 30/10/2024
The German sportswear brand ended its partnership with West, now known as Ye, in late 2022 after he made antisemitic remarks on social media and in interviews
Posted: 30/10/2024
Evri and Yodel customers are the least satisfied with their experience when it comes to contacting parcel firms for help, according to Ofcom.
Posted: 29/10/2024
The British Retail Consortium (BRC) has called on the chancellor to help keep prices low after new figures from the organisation reveal shop price inflation decelerated in October.
Posted: 29/10/2024
Walmart has slashed the price of its Plus membership programme by 50 per cent to $49 for a year
Posted: 29/10/2024
The luxury department store's new platform, developed by enterprise commerce platform SCAYLE, aims to "elevate the online purchasing experience" for its global customers through improved customisation and personalisation.
Posted: 29/10/2024
The John Lewis Partnership has announced that it is recruiting for 12,500 temporary roles to cover increased demand over the festive season.
Posted: 28/10/2024
Amazon’s grocery boss has announced he is stepping down from the role.
Posted: 28/10/2024
Lidl has announced plans to open 10 new stores before Christmas in a move that will create around 400 new jobs across the country.
Posted: 28/10/2024
The British retail giant plans to implement the technology in more than 100 stores by early 2028
Posted: 28/10/2024
The move comes as the the CMA continues to monitor sales practice across the sector, with this latest action part of an ongoing programme of consumer enforcement work designed to tackle potentially harmful online selling practices like urgent time limited claims.
Posted: 25/10/2024
Holland & Barrett has announced plans to open 50 new stores in 2025.
Posted: 25/10/2025
Walmart has launched its young adult clothing brand, No Boundaries (NoBo)on Zepeto, as the firm seeks to expand its presence within the immersive and gaming space
Posted: 25/10/2024
The overhaul is anchored by a £6.5 million upgrade of its flagship Oxford Street store
Posted: 25/10/2024
Tesco has announced that it is recruiting 26,000 people to help its customers during the busy festive season.
Posted: 24/10/2024
Grubhub has rolled out a set of new technologies to improve and expand advertising capabilities for merchants on its platform
Posted: 24/10/2024
High Streets are paying over a third of all business rates in the UK despite only accounting for nine per cent of the economy, according to new research.
Posted: 24/10/2024
Frasers Group has abandoned its pursuit of luxury handbag maker Mulberry after a series of rejected offers
Posted: 24/10/2024
McDonald’s UK & Ireland has extended its Uber Direct partnership in a bid to increase the number of customers using its mobile app.
Posted: 23/10/2024
Walmart has announced that it will offer same day delivery of pharmacy products.
Posted: 23/10/2024
Bath & Body Works has released an enhanced mobile app experience as the company seeks to boost digital shopping engagement
Posted: 23/10/2024
Chancellor of the Exchequer Rachel Reeves is weighing plans to increase taxes paid by online giants such as Amazon, in a bid to support Britain's struggling high street shops
Posted: 23/10/2024
Asda has strengthened its leadership team with two new senior appointments
Posted: 22/10/2024
Aldi has introduced new stocking density requirements for its fresh chickens, which it claims will improve their quality of life.
Posted: 22/10/2024
Ocado Group is reportedly poised to appoint Adam Warby as chairman
Posted: 22/10/2024
The pet care retailer is an early adopter of Microsoft’s Copilot Studio, where a business can create agents to support different areas of a business.
Posted: 22/10/2024
Since the launch on the retailer's website, the platform has generated more than 284,000 fit recommendations.
Posted: 21/10/2024
E-commerce and point-of-sale provider Lightspeed has integrated Uber Direct and Uber Eats marketplace into its platform
Posted: 21/10/2024
India's largest retail distributor group has urged the country's antitrust watchdog to investigate three major quick commerce companies over allegations of predatory pricing practices
Posted: 21/10/2024
Lidl will more than triple the amount of plant-based products on offer after seeing a 12 per cent increase in demand over the past year.
Posted: 21/10/2024
TikTok Shop has partnered with the British Beauty Council to help beauty brands sell their products on the platform through live shopping.
Posted: 18/10/2024
Buy now, Pay Later (BNPL) company Klarna has announced that its services will be available to Apple Pay at checkout in-app and online.
Posted: 18/10/2024
Google has revamped its shopping homepage with the rollout AI-generated briefs for a more tailored shopping experience
Posted: 18/10/2024
The government department said that the upcoming legislation allow the Financial Conduct Authority (FCA) to apply rules on affordability, meaning that BNPL companies like Klarna and Clearpay will have to ensure that users of its services can afford repayments.
Posted: 18/10/2024
John Lyttle has informed Boohoo's board of his intention to step down from the top job
Posted: 18/10/2024
American pharmacy chain Rite Aid has entered a partnership with AI powered global payments network Klarna to integrate its Pay in 4 payment option across its stores
Posted: 17/10/2024
N Brown Group, which owns brands including Simply Be and JD Williams, will be acquired by a company owned by Joshua Alliance.
Posted: 17/10/2024
Poundland significantly reduces antisocial behaviour, aggression and shoplifting with Motorola Solutions VT100 body cameras
Retail should not be a high-risk occupation. As a company, we are focused on listening to our colleagues and customers to help them with the issues they are facing in-store and so far, the feedback on our body cameras has been excellent. They act as a great visual deterrent, help to de-escalate situations and overall, this project has significantly aided our goal to make the retail environment safer.
For further information on Motorola Solutions’ retail security products, including body cameras, click here.
For further information on Motorola Solutions’ retail security products, including body cameras, click here.
Supplying demand: how fashion retailers can meet the needs of customers and still be sustainable
The fashion industry is no stranger to breaking the mould and setting trends, but the pursuit of style can come at a huge cost to the environment.
New legislation, such as the European Union's Ecodesign for Sustainable Products Regulation, will set mandatory minimums for the inclusion of recycled fibres in textiles, making them longer-lasting and easier to repair.
New legislation, such as the European Union's Ecodesign for Sustainable Products Regulation, will set mandatory minimums for the inclusion of recycled fibres in textiles, making them longer-lasting and easier to repair.
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