Matalan has upgraded to a new commerce platform to boost its point-of-sale functionality.

The new platform includes self-enablement features, including an intuitive screen designer, a “cutting edge" promotion tool, and configuration management to allow in-store teams to make updates without relying on third-party support.

The move aims to make everyday transactions, including loyalty redemptions, promotions and online order pickups, more efficient and flexible, whilst giving store staff greater control over how services are delivered.

The British fashion and homeware brand has extended its partnership with Toshiba Global Commerce Solutions for the rollout.

The company says that implementation workshops are already complete, with pilot deployment set for late summer 2025 and a full rollout across Matalan stores expected by spring 2026.

As part of the project, Matalan will also upgrade approximately 1,800 in-store devices to the latest generation hardware from Toshiba.

"We’re delighted to be expanding our partnership with Toshiba, who share our commitment to delivering innovative solutions that improve the experience for both our customers and our colleagues," said Matalan’s director of IT & transformation, Chris Salkeld.

Matalan's relationship with Toshiba began in 2017 with the rollout of the company's point of sale hardware solutions.

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