The garden retailer Notcutts has announced the completion of a successful project to improve the wireless connectivity at 19 of its UK garden centres.

Notcutts said that while its legacy connectivity system provided strong primary connectivity, it had limited resilience and was starting to be a constraint on its business demands.

The organisation partnered with TalkTalk Business on the wide-ranging transformation project, with the goal of retaining its existing multiprotocol label switching (MPLS) system while transforming the overall connectivity system to improve its capacity and reliability.

A core aim of the overhaul was to greatly improve Notcutts’ secondary failover systems, which could support critical systems such as emergency till transactions during an outage, but not modern services and systems used by its employees.

Through the project, Notcutts and TalkTalk Business have deployed brand new network equipment at all its sites, alongside a full secondary failover system, high-bandwidth primary connections and an upgraded connection between Notcutts’ office and the open internet.

Zero downtime was required throughout the process.

Andy King, head of IT at Notcutts, said: “TalkTalk Business really listened to what we needed and didn’t try to oversell us on technology that wasn’t right for the business. They shaped the solution around our requirements and gave us confidence throughout the project, from delivery through to ongoing support.

“We now have the performance and capacity we need, with a secondary connection that can take over seamlessly if the primary network goes down, ensuring we can always serve customers without interruption.”

---