Papa Johns has launched Pay by Bank, a payment method that enables customers to pay directly from their bank accounts through Open Banking.

The international Pizza brand, which currently has nearly 6,000 restaurants across 45 countries, has partnered with TrueLayer for the rollout.

The Pay by Bank transactions are authenticated in real time, often using biometrics verification through customer banking apps. This process aims to both reduce fraud risk and offer a faster and more secure way to pay.

“We’re always looking for ways to enhance our customers’ experience, from better ingredients to better technology,” said Eamon Lindsell, senior product manager for digital technology, Papa Johns.

Lindsell went on to say that the move will improve its customers’ digital experience and increase customer retention whilst “reducing fraud, eliminating chargebacks and lowering [the] cost of payments by more than 40 per cent.”

The new payment option is now available for customers across the UK, with Papa Johns already processing thousands of orders.

The move comes after Papa Johns UK revealed last November that it had seen a six per hike in card transaction acceptance rates after rolling out a new payment system that uses network tokens.

The company teamed up with Checkout.com to turn card credentials into encrypted tokens that are used for payment processing with the aim of making each individual transaction more secure.

This process also automatically updates card details assigned to each token, which is designed to significantly reduce false declines even when cards are replaced or expired.

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