Walmart investing $9bn in 1,400 stores

Walmart is revamping over 1,400 stores across the US to enhance the shopping experience for customers.

The retailer said it has invested more than $9 billion over the past two years to modernise its stores, allowing customers to interact with products and learn about items via digital touchpoints.

Other changes to stores include larger pharmacies, rooms for nursing parents and expanded areas for its pickup and delivery services.

“Every change is thoughtful,” the company said. “They all ladder up to a greater goal: to meet our customers wherever they are, leveraging our stores to welcome people to a more modern, highly-connected Walmart.

“Whether you’re walking in just to wander, grabbing a quick snack and dashing or using our Pickup & Delivery service, every one of our remodelled stores is ready to improve that experience.”

Last month, the company said that it was experimenting with generative AI to help customers make choices about products, such as finding age-appropriate technology or recommending products by highlighting certain features.

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