Zalando sues EU over inclusion in online content moderation list

Europe’s biggest online fashion retailer Zalando has sued the European Commission over the European Union’s new strict online content rules.

The Digital Services Act (DSA), which came into force in 2022, brands sites with more than 45 million users as very large online platforms (VLOPs). VLOPs are required to comply with a new set of obligations under the DSA which includes assessing and mitigating systemic risks and to providing robust content moderation tools.

In April, the bloc labelled 17 sites as VLOPs and two as very large online search engines (VLOSEs). The former category includes familiar names such as YouTube, Google Maps and Facebook, along with commerce platforms such as Booking.com, Alibaba AliExpress and Zalando.

Zalando is contesting the labelling methodology in the European Court of Justice, and has said that the Commission failed to account for the company’s hybrid business model. The company’s executives have claimed that the site only has around 31 million 'average monthly active recipients of its service', putting it below the threshold.

In a statement, the company’s chief exec Robert Gentz said: ​​"The European Commission misinterpreted our user numbers and failed to acknowledge our mainly retail business model. The number of European visitors who connect with our Partners is far below the DSA's threshold to be considered as a VLOP.”

The company also argued that the site does not present a systemic risk of disseminating harmful or illegal content from third parties

Gentz last week held a meeting with European Commissioner Thierry Breton.

    Share Story:

Recent Stories


The Very Group
The Very Group transformed range and assortment planning using Board.

Watch the full video

Smarter merchandise planning across the retail value chain
In this webinar, Matt Hopkins, Head of Retail Solutions, Board, Catherine Tooke, SVP Product & Planning, Sweaty Betty, and Subir Gupta, Managing Principal, Thought Provoking Consulting join Retail Systems Editor Jonathan Easton to discuss the findings of the recent Retail Systems report The Merchandise Planning Challenge: How are retailers harnessing technology to optimise planning and retain customers? and examine the innovations that are improving retail planning.

Advertisement