Amazon takes action against impersonation scammers

Amazon has filed four lawsuits against organisations who fraudulently impersonated Amazon customer support workers.

The scammers used their websites to direct targets to call a number for assistance when they tried to activate their Prime Video subscription. These customers were then encouraged to “upgrade” for an additional cost by the bad actors.

The lawsuits have been filed in Western District of Pennsylvania, Eastern District of North Carolina, Northern District of Georgia, and in the District of Arizona.

Amazon said that it was committed to preventing fraud and encouraged customers report their suspicions.

The company added that it has various measures in place to prevent fraud including the Amazon Customer Protection and Enforcement team, made of up lawyers and cybercrime investigators who take action against scammers around the world.

“Amazon’s customer obsession motivates our commitment to protect our brand from scammers attempting to take advantage of people who trust us. We work diligently to help educate consumers avoid scams and ensure scammers are held accountable,” the company said in a statement.

Earlier this month, Amazon filed a lawsuit against several publishing scammers to help protect authors from fraud.

Amazon said the scammers produce websites which encourage authors to pay a fee to publish their work but deliver substandard services or no services at all.

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