Amazon Care’s virtual health services are now available across the whole of the US, with in-person services being rolled out in over 20 new cities in 2022.

The company said that it is continuing to invest in growing its clinical care team and in-person care services nationwide.

Amazon’s healthcare arm, which was launched in 2019, says that it is seeing growth across the states driven by the advent of coronavirus.

“The COVID-19 pandemic has led to an increased demand to bring care to patients’ homes—whether that be virtually or through in-home care services,” said the company in a blog post. “Amazon Care is uniquely positioned to fill a critical gap in the health care system because it combines the best of virtual care with a new approach to in-person care.”

The in-person service is already available in Seattle, Baltimore, Boston, Dallas, Austin, Los Angeles, Washington, D.C., and Arlington.

In 2022, the company plans to expand to additional cities—including San Francisco, Miami, Chicago, and New York City.

“Patients are tired of a health care system that doesn't put them first," said Kristen Helton, director of Amazon Care. "Our patient-centric service is changing that, one visit at a time.

"We’ve brought our on-demand urgent and primary care services to patients nationwide. As we grow the service, we’ll continue to work with our customers to address their needs."

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