Retail technology company Diebold Nixdorf has updated its ongoing partnership with the East of England Co-operative Society.
Nixdorf said the retailer has deployed more than 180 of its DN Series EASY eXpress self-service solutions, which use its DN Vynamic Self-Service software, in over 80 stores across East Anglia.
The US tech firm said since the rollout was completed over 35 per cent of transactions are being processed using self-service.
The East of England Co-operative Society said it is largest independent retailer operating in the East of England.
"We have a strong commitment to supporting our communities and required more self-service journeys to reduce the operational pressures on our stores while improving the in-store service experienced by our members and customers,” said John Dixey, head of IT development, at East of England Co-op. “Diebold Nixdorf took the time to get to know our values, challenges and goals, and created a seamless solution that supported our specific needs”.
He added: “Our transition from basic maintenance to DN AllConnect Services helps ensure the highest availability of our technology."
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