Instacart introduces ChatGPT plug-in

Instacart has introduced a search function which uses ChatGPT and AI models to help customers with grocery shopping and meal preparation.

The grocery technology company has embedded OpenAI’s large language model into its search bar, with the plug-in able to provide suggestions for food pairings, cooking techniques and alternative ingredients.

The search tool, called Ask Instacart, takes into account customer preferences, dietary requirements and shopping history when providing suggestions.

Instacart first trialled the ChatGPT plug-in in March and has now made it available to all ChatGPT plus subscribers. It plans to launch additional plug-ins with Microsoft Bing and Google Bard in the coming months.

"A simple question like 'What's for dinner?' is among the most complex for families everywhere to answer,” said JJ Zhuang, chief architect at Instacart. “From decisions about budget and dietary specifications to cooking skills, personal preferences, and so much more, Ask Instacart can help customers answer all of their food questions and deliver the ingredients for the perfect meal in as fast as an hour."

The move comes as a number of other tech companies integrate ChatGPT into their apps and services, including digital learning platform GoodHabitz which recently announced three new features using AI technology. Social media platform SnapChat is also rolling out a free chatbot similar to ChatGPT across its user base.

    Share Story:

Recent Stories


From CapEx to AI: Understanding the evolving cost structure of retail technology
This Retail Systems webinar, sponsored by Aptos, brings together leading voices from across the retail technology ecosystem to examine how modern PoS has transformed the cost ownership model – and how the emergence of agentic commerce is poised to rewrite the rules once again.

Beyond Channels: Redefining retail with Unified Commerce
This Retail Systems fireside chat with Nikki Baird, Vice President, Strategy & Product at Aptos will explore how unified commerce strategies enable retailers to tear down these barriers and unlock new levels of operational agility and customer satisfaction.

Advertisement