Payments processor PayPal suffers global outage

PayPal experienced a significant technical outage on Thursday that temporarily prevented thousands of customers worldwide from accessing their accounts and completing transactions.

The financial technology company confirmed a system-wide issue affecting multiple products, including account withdrawals, express checkout, cryptocurrency services, and its peer-to-peer payment app Venmo. The disruption began at 10:53 UTC and was resolved approximately two hours later.

Platform outage monitor Downdetector recorded nearly 9,000 user-submitted problem reports during the incident. Customers took to social media to express their frustration, with many sharing screenshots of login error messages.

"Please check your entries and try again" was a common alert encountered by users attempting to access their accounts. The brief outage highlighted the platform's critical role in digital financial transactions.

Cryptocurrency exchanges Coinbase and Kraken also reported transaction and deposit delays during the disruption. The incident occurred on a day when bitcoin had surged to over $98,000, potentially amplifying user concerns.

PayPal reported 432 million active accounts as of 30 September, underscoring the widespread impact of such a technical failure.

"The system issue was swiftly resolved," a PayPal spokesperson stated, emphasising the company's quick response to the technical difficulties.



Share Story:

Recent Stories


Supplying demand: how fashion retailers can meet the needs of customers and still be sustainable
The fashion industry is no stranger to breaking the mould and setting trends, but the pursuit of style can come at a huge cost to the environment.

New legislation, such as the European Union's Ecodesign for Sustainable Products Regulation, will set mandatory minimums for the inclusion of recycled fibres in textiles, making them longer-lasting and easier to repair.

The Very Group
The Very Group transformed range and assortment planning using Board.

Watch the full video

Advertisement