Addison Lee has launched a new delivery service to provide consumers with access to their own dedicated goods delivery drivers to help them during lockdown.

Addison Lee is the largest courier provider in London and the company wants to add to its reputation in the corporate space by expanding its offer to consumers.

AL REQUEST is a new Click and Collect feature in the existing courier service, which will help both businesses and consumers as they navigate the second lockdown and “future” COVID-19 restrictions, said the firm.

Immediately after the first lockdown in March, demand for Addison Lee’s courier services is said to have risen by 30 per cent, as businesses and people adapted to spending more time at home.

Office equipment had to be relocated to people’s homes, for instance, and support was provided to the NHS.

AL REQUEST allows people to get access to everyday items, such as groceries, ans well as getting a head start on their Christmas shopping [when “non-essential” shops are open] through Click and Collect.

The service is available through Addison Lee’s app and the web, and the functionality allows customers to add their unique order receipt number to the booking for proof of purchase and collection.

The courier can then pick up the item on the customer’s behalf and deliver it straight to their home.

Liam Griffin, CEO of Addison Lee, said: “We know how hard it is for people right now, so we have launched AL REQUEST to bring the everyday to people’s homes.

“With public transport less appealing and the cold weather and dark nights setting in we can provide a safe and reliable option for people who still need to get hold of essential items.”

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