Aesop deploys international PoS solution
Written by Peter Walker
Skincare company Aesop is upgrading its global point of sale (PoS) systems with Cegid.
Established in Melbourne in 1987, the retailer now has a presence in over 20 countries around the globe, across 200 stores and more than 80 counters in department stores.
In 2017, Aesop made the decision to unify its disparate, legacy store systems onto a single PoS platform. Cegid was selected to undertake this project due to the strength of its centralised cloud-based solution and international capabilities.
The Cegid Shopping solution, which also incorporates the Clienteling and Cataloging modules, integrates with the brand’s e-commerce platform, giving a single view of the customer across its sales channels.
The solution also allows integration with the wider tech stack, from enterprise resource planning to customer relationship management and an integrated payments system from Adyen. A real-time, single stock pool, which is centralised in the cloud, has also enabled automatic store replenishment.
After an initial roll-out to Aesop’s 51 Australian and New Zealand stores and counters over a six-week period earlier this year, the global implementation will continue into Asia in early 2019.