Food couriers ‘to strike’ on Valentine’s Day

Couriers who deliver takeaways for companies including Just Eat, Stuart.com and Uber Eats are intending to strike on Valentine’s Day, according to a report by the BBC.

The broadcaster said around 3,000 drivers and riders will take part in the strike to call for an improvement to pay and working conditions between 5pm and 10pm.

The strike is organised by a group called Delivery Job UK, which raises awareness of the issues many couriers experience when working for food delivery platforms.

A cyclist intending to strike told the BBC their pay was “absolutely ridiculous”.

Stuart.com told the BBC it was “committed to providing competitive earnings opportunities for courier partners”.

Retail Systems has reached out to Stuart.com for further comment.

A spokesperson for Deliveroo told Retail Systems: "Deliveroo aims to provide riders with the flexible work riders tell us they value, attractive earning opportunities and protections. Rider retention rates are high and the overwhelming majority of riders tell us that they are satisfied working with us.

"We value dialogue with riders, which is why we have a voluntary partnership agreement with a trade union, which includes annual discussions on pay. We are pleased to also be able to offer riders free insurance, sickness cover, financial support when riders become new parents and a range of training opportunities," the spokesperson added.

"We offer a flexible way for couriers to earn by using the app when and where they choose,” Uber Eats told Retail Systems. “We know that the vast majority of couriers are satisfied with their experience on the app, and we regularly engage with couriers to look at how we can improve their experience."

A Just Eat spokesperson told Retail Systems that they take the concerns of all couriers seriously and their welfare is important to the company.

“Our data shows that couriers delivering for Just Eat earn, on average, significantly over both the London and national living wage for the time they are on an order.

“We provide a highly competitive base rate to self-employed couriers and have a good relationship with the vast majority of couriers across our network. In addition, we offer regular incentives to help them maximise their earnings and continue to review our pay structure regularly,” the spokesperson said.



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