John Lewis extends Click & Collect with Co-Op

John Lewis is adding 400 additional stores to its Click & Collect partnership with Co-op.

The expanded tie-up means that the delivery and returns service will be available in over 500 Co-op food stores by the end of the summer.

The move will see the total number of John Lewis Partnership Click & Collect locations increase to nearly 900 - double the number of current Click & Collect locations in the UK.

Customers can also access John Lewis Click & Collect at all 50 John Lewis shops, 326 Waitrose branches and 12 Booths locations across the country.

The extension of the service is part of the Partnership’s plans to invest in digital capabilities and collaborations which make the shopping experience more convenient for customers.

Andrew Murphy, partner & executive director of operations at the John Lewis Partnership said: “Throughout the Covid-19 pandemic, we’ve seen a significant shift to online shopping and expect this trend to continue. As a result, we are dedicated to providing more choice when it comes to how our customers receive their purchases, helping our customers shop how and when they want us. This includes providing more locations for collection and returns for online shopping.”

He added: "Our customers love the ease and convenience Click & Collect provides which gives us the confidence to continue to invest in this area. Building on our already successful partnership with the Co-op, this extension will allow us to offer our Click & Collect service to double the number of locations across the country; enabling us to reach more of our existing loyal customers while engaging with new ones too.”

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