Liberty London has partnered with Future Workforce to support the roll out of robotic process automation (RPA).
The luxury department store will use UiPath software robots to digitise key businesses process across its digital and trade teams.
The new partnership aims to automate business-critical tasks to speed up the launch of products on Liberty’s e-commerce platform.
The robots will be used to gather and rename images from brands, as well as search for product codes.
The technology will be extended to include other categories including fashion and home.
“The UiPath platform has become an important tool to add to our armoury,” said Martin Draper, chief information officer, Liberty London. “It allows us new options to rapidly configure automation solutions in order solve business problems.
“Implementing software robots with our trade team has been a great way to improve the speed and efficiency of some legacy, manual processes. We are excited about our partnership with Future Workforce and plan to use the time saved within our trade teams to create and promote new customer offerings that will increase revenue and improve conversion.”
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