M&S to recruit 11,000 people for Christmas roles

Marks and Spencer (M&S) has announced it is recruiting 11,000 people for seasonal roles this Christmas, an increase of more than 10 per compared to last year.

M&S said there are vacancies in every store across the UK, with a variety of roles available.

One role the retailer is recruiting for is customer assistants, which M&S said are responsible for delivering a seamless shopping experience for customers on the shop floor and at service points.

The retailer added that its Christmas employees play “an integral” role in delivering its Christmas Food to Order service, ensuring customers get their festive essentials on time.

The department store is also recruiting people to work in its support centres.
Last year, workers in M&S support centres spent a collective 103,000 hours helping M&S stores and customers over the festive period.

“Our fantastic store colleagues play such a big part in delivering the magic of M&S at Christmas to our customers,” said Sacha Berendji, operations director at M&S, said. “The Christmas period is a busy but exciting time for M&S and no two days are the same – in fact, many colleagues started their M&S careers at Christmas and after the festive period were invited to go onto our Stepping Into Team Manager programme.”



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