Post Office partners with DPD on new online parcels service

The Post Office has announced a new partnership with DPD to launch an online parcel service.

Parcels Online will let customers select and pay for UK and international parcel services online, with parcels dropped off at their nearest Post Office branch.

The Post Office said that at launch it will have 3,600 branches live for the service, increasing to 4,000 later this month.

Customers can choose to print the label at home from the website or ask staff in the branch to do it for them.

The move follows the launch of a Click & Collect service by DPD and the Post Office in 2021.

DPD parcel recipients are able to pick up their DPD parcels from Post Office branches if they aren't going to be at home for the delivery.

"A significant proportion of the consumer parcels market is now purchased online, and we want to be present in that space, with a competitive and appealing offer," said Neill O'Sullivan, Post Office managing director parcels and mails. "I believe Parcels Online is further evidence of our commitment to innovate, invest in new solutions for our customers, drive footfall and remuneration opportunities for Postmasters as well as ensure we remain competitive in this market."

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