Amazon to launch biometric tech at Whole Foods stores

Amazon is rolling out biometric technology that enables customers to pay with a swipe of their palms at its Whole Foods stores in Seattle.

The system, which is called Amazon One, works by associating a customer’s credit card with their handprint.

All they need to do is hover their palm over the device and follow prompts to associate the card with the unique palm signature, which works in real time.

The technology goes live at a Whole Foods store near the company’s headquarters today and it will be expanded to a further seven locations in the city over the next few months, according to a report by Reuters.

The retail giant said that it chose palm recognition for Amazon One because it is considered more private than some biometric alternatives as it’s not possible to determine a person’s identity by looking at an image of their palm.

“It also requires someone to make an intentional gesture by holding their palm over the device to use,” it said. “And it’s contactless, which we think customers will appreciate, especially in current times. Ultimately, using a palm as a biometric identifier puts customers in control of when and where they use the service.”

The roll out doesn’t involve the introduction of totally cashier-less tech at Whole Foods. Critics have said that this kind of system would lead to job cuts.
Amazon told Reuters that the system still requires scanning items at checkout and that it won’t result in a loss of jobs at Whole Foods.

    Share Story:

Recent Stories


Poundland significantly reduces antisocial behaviour, aggression and shoplifting with Motorola Solutions VT100 body cameras
Retail should not be a high-risk occupation. As a company, we are focused on listening to our colleagues and customers to help them with the issues they are facing in-store and so far, the feedback on our body cameras has been excellent. They act as a great visual deterrent, help to de-escalate situations and overall, this project has significantly aided our goal to make the retail environment safer.

For further information on Motorola Solutions’ retail security products, including body cameras, click here.

Supplying demand: how fashion retailers can meet the needs of customers and still be sustainable
The fashion industry is no stranger to breaking the mould and setting trends, but the pursuit of style can come at a huge cost to the environment.

New legislation, such as the European Union's Ecodesign for Sustainable Products Regulation, will set mandatory minimums for the inclusion of recycled fibres in textiles, making them longer-lasting and easier to repair.

Advertisement