Asda's online sales doubled during the past quarter, as the Coronavirus caused a “structural shift” in customer shopping habits.
The supermarket chain reported a 3.8 per cent jump in like-for-like sales for the three months to 30 June, with online grocery sales spiking during the lockdown period.
In response, Asda increased delivery capacity by 65 per cent, while Click and Collect sales quadrupled for the quarter.
Chief executive Roger Burnley commented: “The pandemic has created a structural shift in customer behaviours towards grocery shopping.
"We have accelerated our online capacity expansion to meet levels we had anticipated reaching in eight years within a matter of weeks and we will continue to expand this offer."
Asda stated that it will expand the delivery trial with Uber Eats to 25 more stores over the next eight weeks.
New figures from Kantar showed that Asda suffered the biggest fall in market share of the four largest UK grocery chains over the 12 weeks to 9 August.
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Retail should not be a high-risk occupation. As a company, we are focused on listening to our colleagues and customers to help them with the issues they are facing in-store and so far, the feedback on our body cameras has been excellent. They act as a great visual deterrent, help to de-escalate situations and overall, this project has significantly aided our goal to make the retail environment safer.
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Supplying demand: how fashion retailers can meet the needs of customers and still be sustainable
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New legislation, such as the European Union's Ecodesign for Sustainable Products Regulation, will set mandatory minimums for the inclusion of recycled fibres in textiles, making them longer-lasting and easier to repair.
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