John Lewis partners with Klarna

Buy Now, Pay Later (BNPL) firm Klarna has partnered with John Lewis, allowing customers at the department store to pay using its services on the app and online.

When making a purchase, customers can now choose to check out using Klarna’s interest-free Pay in 3 product, which allows shoppers to spread the cost of their purchases over 60 days.

The first payment is made at the time of purchase, followed by two subsequent payments at 30-day intervals.

"We’re committed to making it easier for customers to manage their budgets with a range of flexible and secure ways to pay,” said Andy Piggott, director of credit and banking at John Lewis Money. “Klarna has become a go-to payment choice for everything from beauty and fashion through to homeware and electronics - we hope that the introduction of Klarna will make John Lewis even more accessible and help attract a new customer that may not have traditionally shopped with us.”

Klarna says its payment offering is now available at half of the UK’s top 100 retailers. Over the past year, High Street shops including Argos, Boots and WHSmith have partnered with the firm.

The payment services provider said the average age of a Klarna customer is 38 years old, with the over 65s its fastest growing demographic. The company has around 10 million active consumers in the UK who on average spend £80 per transaction.

In September, Klarna launched its flexible payment methods on physical payment terminals across Europe, North America and Australia.

Klarna said the service, which is currently at a pilot stage, will improve the customer experience for “thousands” of retailers around the world.

Last month, HM Treasury announced BNPL will come under the regulation of the Financial Conduct Authority (FCA) from 2026.

The government department said that new legislation will allow the regulator to apply rules on affordability, meaning that BNPL companies like Klarna and Clearpay will have to ensure that users of its services can afford repayments.

The announcement follows years of uncertainty about when BNPL regulation would be brought into law.



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