M&S expands Mobile Pay Go offering

Marks and Spencer is more than tripling the number of stores offering its Mobile Pay Go technology.

As part of its 'Never the Same Again' transformation strategy, the scan-and-go system has been rolled out to 310 stores - from the initial 100 test sites mostly in and around London.

Driven by the shift towards contactless payments during the pandemic, the retailer claimed that over 10,000 new customers have used Mobile Pay Go since March, with customers in Belfast, Aberystwyth, Falkirk and Dover now getting access to the technology.

“As part of our Never the Same Again programme, we’re accelerating the pace of our transformation – and that includes creating digitally connected stores that are fit for the future,” said Helen Milford, M&S director of stores.

“This rollout takes our increasingly popular Mobile Pay Go technology nationwide for the first time, allowing more customers to enjoy a seamless checkout-free experience through the M&S app."

    Share Story:

Recent Stories


Supplying demand: how fashion retailers can meet the needs of customers and still be sustainable
The fashion industry is no stranger to breaking the mould and setting trends, but the pursuit of style can come at a huge cost to the environment.

New legislation, such as the European Union's Ecodesign for Sustainable Products Regulation, will set mandatory minimums for the inclusion of recycled fibres in textiles, making them longer-lasting and easier to repair.

The Very Group
The Very Group transformed range and assortment planning using Board.

Watch the full video

Advertisement