26 per cent of UK consumers who have had a payment rejected in the past year have admitted they don’t know why it was cancelled, according to new research.
The study, from global payments business Trustly, surveyed 2,000 British shoppers.
It also revealed that remembering passwords – 37 per cent – inputting card details – 33 per cent and the number of security steps required to complete a payment – 25 per cent, form consumers’ biggest bugbears with online shopping.
“It’s incredibly disruptive - and often panic-inducing - when we see our card payments declined,” said Ciaran O’Malley, vice president of e-commerce & financial services at Trustly. “And this is compounded when we don’t know why our payment can’t be processed.”
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Poundland significantly reduces antisocial behaviour, aggression and shoplifting with Motorola Solutions VT100 body cameras
Retail should not be a high-risk occupation. As a company, we are focused on listening to our colleagues and customers to help them with the issues they are facing in-store and so far, the feedback on our body cameras has been excellent. They act as a great visual deterrent, help to de-escalate situations and overall, this project has significantly aided our goal to make the retail environment safer.
For further information on Motorola Solutions’ retail security products, including body cameras, click here.
For further information on Motorola Solutions’ retail security products, including body cameras, click here.
Supplying demand: how fashion retailers can meet the needs of customers and still be sustainable
The fashion industry is no stranger to breaking the mould and setting trends, but the pursuit of style can come at a huge cost to the environment.
New legislation, such as the European Union's Ecodesign for Sustainable Products Regulation, will set mandatory minimums for the inclusion of recycled fibres in textiles, making them longer-lasting and easier to repair.
New legislation, such as the European Union's Ecodesign for Sustainable Products Regulation, will set mandatory minimums for the inclusion of recycled fibres in textiles, making them longer-lasting and easier to repair.
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