DHL has said it is temporarily suspending business-to-consumer (B2C) shipments to the US with a customer value over $800.

Due to president Trump's upheaval of international tariffs and customs regulation, the logistics giant is experiencing multi-day transit delays to the US for shipments worth more than $800.

Changes to rules earlier this month mean that all shipments to the US with a declared customs value over $800 now require formal entry processing, down from the previous USD $2,500 threshold.

DHL said it plans to pause these shipments “until further notice”.

The company assured business-to-business (B2B) customers that the suspension will not impact their deliveries. However, it did say that they may also face delays.

"This change has caused a surge in formal customs clearances, which we are handling around the clock," said DHL. "While we are working diligently to scale up and manage this increase, shipments over USD $800—regardless of origin—may experience multi-day delays.

"To manage this, starting Monday, April 21, 2025, and until further notice, we will temporarily suspend B2C shipments to private individuals in the US where the declared value exceeds $800."

In early April, the British government revealed plans for possible retaliatory action against US goods following President Donald Trump's decision to impose new import taxes on products coming from the UK.

A 417-page document listing thousands of American products that could potentially face British tariffs has been published as part of a consultation with UK businesses.

The extensive list includes items ranging from bourbon whiskey and children's clothing to firearms and crude oil.

Business Secretary Jonathan Reynolds confirmed that discussions with UK firms will continue until 1 May to determine which US imports might be targeted should trade negotiations fail.

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