Tesco trials in-store health services

Tesco will offer customers health services in store as part of a new trial scheme in partnership with healthcare companies.

Customers in the Cheshunt Extra store will be able to get advice, treatment and virtual GP appointments for a range of health concerns.

Tesco said it plans to roll out the service to a further two stores in Northumberland and West Sussex in 2025.

Should the pilot be successful, the supermarket said it would implement the scheme in more locations across the country.

Health appointments will take place in two new private consultation rooms, delivered in-person by pharmacists, or in person and virtually by other healthcare specialists.

Customers will have access to a range of Bupa’s primary healthcare services, including virtual GP appointments and weight management support. Tesco said these services are “competitively priced”, adding that customers do not need health insurance or a Bupa membership.

Additionally, shoppers can also receive consultations with a clinician on managing menopause symptoms from menopause clinic Stella and free advice on oral hygiene from Haleon, which owns brands including Aquafresh and Corsodyl.

The service builds on Tesco’s existing in-store pharmacy footprint across in 385 stores, which the supermarket said serves half a million customers every week and provides advice on illnesses as well as free blood pressure checks.

“Good health starts with good food, but it also relies on people being able to get the right support, advice and care, as early as possible to help prevent ill health and not just manage it,” said Ashwin Prasad, chief commercial officer at Tesco. “Our new pilot means customers visiting our Cheshunt Extra store – and other stores in coming months – can now get advice from one of our pharmacists or specialist partners, book a GP appointment for a time that suits them, and pick up healthy food, prescriptions and nutrition supplements, all without making an extra trip.”



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