John Lewis and Waitrose to launch Caffè Nero in stores

The John Lewis Partnership has announced plans to launch Caffè Nero at both John Lewis and Waitrose stores.

As part of a new deal with the coffeehouse, Waitrose is introducing a café concept that includes a menu with food and recipes from the grocery chain and coffee roasted by The Nero Roasting Company.

Separately, John Lewis is for the first time opening a Caffè Nero at its store in White City, London.

The 1500 sq ft store, which can seat 72 people, will offer the full range of Caffè Nero’s speciality coffees and deli food.

The move builds on an existing partnership between The Nero Group and Waitrose.

Since 2021, the Nero Roasting Company has supplied nine million myWaitrose loyalty customers with roasted and blended coffee "designed especially for them".

"The initial tranche of five cafes will offer the best of Waitrose food together with coffee from The Nero Roasting Company, in a welcoming environment, served by our brilliant Waitrose Partners," said Charlotte Di Cello, commercial director for Waitrose/ "Our stores are hubs for local communities across the country and we know our customers love to have the option of enjoying a coffee, snack or meal after their shop.”

The first Waitrose stores to offer its new café concept will be Billericay, Godalming, Keynsham, Locks Heath and Stroud.

Caffè Nero's UK chief executive Will Stratton-Morris said that expanded partnership represented a "key step" in deepening its relationship with Waitrose.

"It’s a perfect pairing and there is still so much scope for our partnership to continue to grow," continued Stratton-Morris.



Share Story:

Recent Stories


Supplying demand: how fashion retailers can meet the needs of customers and still be sustainable
The fashion industry is no stranger to breaking the mould and setting trends, but the pursuit of style can come at a huge cost to the environment.

New legislation, such as the European Union's Ecodesign for Sustainable Products Regulation, will set mandatory minimums for the inclusion of recycled fibres in textiles, making them longer-lasting and easier to repair.

The Very Group
The Very Group transformed range and assortment planning using Board.

Watch the full video

Advertisement